There have been many technological advances developed to assist guests who are deaf and hard of hearing, and at Royal Caribbean International®, we've made every attempt to employ them wherever and whenever possible. There's no reason everyone can't enjoy the Royal Caribbean cruise vacation to the fullest.
For more information call our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to firstname.lastname@example.org, or have your local travel agent or International Representative contact us.
A portable room kit in your stateroom is available upon request. It includes a visual-tactile alert system that provides alerts for door knocking, telephone ringing, alarm clock and smoke detector.
A TTY (teletypewriter) in your stateroom is available upon request. The TTY in your stateroom interfaces with the TTY at the Guest Relations Desk to meet all your in-stateroom needs.
Amplified telephones are available in the staterooms and public areas.
Assistive Listening Systems are located in the main theatre on all ships and in Studio B on Voyager, Freedom and Oasis class ships.
Closed-captioned televisions are available in all staterooms across the fleet. Please note that only select programs are captioned. All safety videos are captioned.
Sign language interpreting services will be provided upon request for deaf guests who use American Sign Language (ASL) as their primary means of communication. Sign language interpreting services are provided for main production shows, port and shopping presentations and other major activities on a shared basis for all deaf guests onboard. A request for sign language interpreting services should be made with the Access Department at time of booking but no later than 60 days prior to sailing. Requests are subject to availability of interpreters. Sign language interpreting services are provided on cruises that depart from and/or return to the U.S. and Canada.