Our goal is to make all our guests as comfortable as possible, both on and off the ship. Our cruise ships have spacious corridors to accommodate 180 degree turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines.
We provide complimentary wheelchair assistance for embarkation and disembarkation only. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or rent one from of the companies below who will deliver it your stateroom on the ship:
Special Needs at Sea
You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crewmembers.
Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. We offer accessible staterooms which have wider doors which are at least 32 inches wide and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact our Access Department for assistance.
Note: Crewmembers are not permitted to lift assistive devices.
- Early boarding
- Cruise transfers utilizing a specialized bus or van with a lift or ramp
- Boarding and departure assistance
- Scooter access
- Lifts for one pool and one whirlpool on each ship in the fleet
- Accessible Blackjack tables in the casino
- Accessible Guest Relations Desk
To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form.
For more information, call our Access Department at (866) 592-7225 (voice), fax (954) 628-9622, send an e-mail to email@example.com, or have your local travel agent or International Representative contact us.