Royal Caribbean International

SIGN UP FOR ROYAL DEALS
 

Itinerary Updates
Itinerary Updates

 
Royal Caribbean International Statement

May 29, 2013, 5:00 p.m.


On Monday, May 27, Grandeur of the Seas experienced a fire in the mooring area in the aft of the ship. Unfortunately, due to the time needed to repair the damage caused by the fire, it is necessary to cancel Grandeur of the Seas' next six sailings.  The ship is expected to return to service with the July 12 sailing.  Grandeur of the Seas' cancelled sailings include:

  • June 7, 2013
  • June 14 2013
  • June 21, 2013
  • June 28, 2013
  • July 5, 2013


We are deeply sorry for this unexpected development in our guests’ upcoming vacation.

Royal Caribbean International will provide affected guests with a full refund of their voyage. For their convenience, all monies paid will automatically be processed back to the original form of payment within the next three weeks. Guests who are ready to rebook onto a future sailing, and prefer to reapply the funds prior to the refund process being completed, should do so prior to June 12. For guests or travel agents rebooking by June 12, please contact us at 888-824-0012. Otherwise, you may book at your convenience.

Royal Caribbean International will also provide these guests with a future cruise certificate for 25% of the cruise fare paid. This certificate may be used for a future cruise on Royal Caribbean International.

Guests that have booked with a travel professional should contact their original travel agent with any general questions related to the cancelled sailings. Guests who have booked directly with Royal Caribbean should contact us at 888-824-0012.

# # #
Need help?
Bullet If you're having trouble, you can complete our e-mail form and one of our representatives will contact you.
Bullet If you prefer, you can call us directly.
Bullet Or you may search this site for more information.

CALL OUR BRAND SPECIALISTS NOW

(866) 562-7625