Hurricane Matthew Weather Update
October 7, 2016
Royal Caribbean International continues to closely monitoring the path and progress of Hurricane Matthew off the coast of Florida.
Majesty of the Seas
Due to Port Canaveral's closure and given Hurricane Matthew's current location and projected path, it will be necessary to cancel Majesty of the Seas' Saturday, October 8, sailing. Guests will have the option to receive a full refund of the cruise fare paid or future cruise credit in the amount of 150% of the cruise fare paid. If you prefer a future cruise credit to be applied towards a future Royal Caribbean Cruise, please contact us by calling 1-866-562-7625. Guests who do not contact us by end of business on October 13th will automatically receive the refund. For your convenience, if you prefer a refund of your cruise fare, there is no need to contact us. The refund will be automatically processed back to original form of payment. Please allow up to two weeks for all transactions to be processed.
Empress of the Seas & Enchantment of the Seas
PortMiami reopened this morning. Empress of the Seas and Enchantment of the Seas will depart Miami this evening on modified itineraries.
Freedom of the Seas, Oasis of the Seas and Allure of the Seas
We will be delaying departure times for these sailings to give guests more time to arrive to the ship. New departure times are:
Please be onboard for your sailing no later than one hour prior to departure.
- Oasis of the Seas sailing from Port Everglades on Saturday, October 8, will now depart at 7:00 p.m.
- Allure of the Seas sailing from Port Everglades on Sunday, October 9, will now depart at 7:00 p.m.
- Freedom of the Seas sailing from Port Canaveral on Sunday, October 9 will now depart at 6:30 p.m.
If you have not done so already, we strongly suggest guests complete their online check-in as soon as possible, including the section requesting your preferred method of contact while traveling. You can access online check-in at www.royalcaribbean.com/onlinecheckin.
If there are any questions, please contact us at 866-562-7625. Thank you for your understanding, and we look forward to welcoming you onboard.
Royal Caribbean International will continue to closely monitor weather conditions and will provide updates as soon as they become available.