Crown & Anchor Society Benefits
Even More Reasons to Cruise
Cruising with Royal Caribbean International is truly a rewarding experience, especially when you're a member of the Crown & Anchor Society. The more you treat yourself to our amazing cruises, the more we reward you with benefits and extras. And with our Crown & Anchor Society Youth Program, the entire family can enjoy the rewards!
Member Benefits as of September 1, 2009
Starting September 1st, 2009 Crown & Anchor Society offers the following benefits. Crown & Anchor members continue to receive valued benefits such as discounts on cruises, savings certificates and priority boarding and departure. Our Platinum and Diamond members also will continue to receive discounts on balcony and suite category staterooms including the recently introduced upgraded services and amenities for suite guests.+  

For Diamond members who sail on ships without Diamond Lounges, the changes include:
• A new exclusive nightly event for Diamond and Diamond Plus members to meet and mingle with other fellow members on ships without a Diamond Lounge. This will feature complimentary wine, champagne, soda fountain drinks and a happy hour discount of 25% off beer and liquor.
• Breakfast in the Main Dining room with complimentary specialty coffees and assistance from a dedicated crew member to provide services such as obtaining ice show tickets and other assistance.

Now we offer either the Diamond Lounge or a Diamond Event on every ship in our fleet. On ships with a Concierge Lounge, it will be limited to Diamond Plus and Suite guests.+

Thank you for your continued loyalty to Royal Caribbean. For the convenience of all our Crown &Anchor members, the following chart outlines all benefits, starting September 1. If you are cruising between now and September 1 and have questions about your benefits please contact the Crown & Anchor Society at 1-800-526-9723 or e-mail them at crownandanchor@rccl.com

+
Excludes Junior Suites

 
        
    Gold
After 1st Completed Cruise
  Diamond
After 10 Completed Cruise Credits
    Platinum
After 5 Completed Cruise Credits
  Diamond Plus
After 24 Completed Cruise Credits
        
Terms & Conditions

 
Onboard Benefits 
Ultimate Value Booklet* SeaPass Card recognition

Cruise Planning Benefits
Quarterly Saving certificates online++      

Additional Benefits 
Extra Cruise Credits for suites****
Extra cruise credit for a 12-night or longer cruise/cruisetour****
Member contests
Member Cruises
Crown & Anchor Society Desk for membership inquiries
Member-only section on our website


 

Youth Program Benefits 
An Activity and Ultimate Value Booklet with special onboard savings
Youth commemorative gift
The same member status as the parent after your child's 1st completed cruise


 
Onboard Benefits
Private departure lounge
Priority check-in (where available)
Platinum and Diamond Event
Robes for use onboard (subject to availability)

Cruise Planning Benefits
A special number to call for pre-cruise benefits, (888) 437-1953 ***
Receive matching Captain's Club member recognition when you sail our sister lines, Celebrity Cruises and Azamara Cruises
Complimentary custom air fee *** (ChoiceAirSM not included)
Discounts on balcony and suites ***


 
 

Onboard Benefits 
Personalized amenity
Concierge Lounge Access +++
Behind-the-scenes tours *****

Cruise Planning Benefits
Loyalty Specialist access
Preferred seating request in the main dining room

Additional Benefits
Membership card, luggage tags and lapel pin
Extra Diamond Plus benefits available after 49 and then 75 completed cruise credits
Special benefit available to those valued members who reach their 100th cruise credit


*Savings certificates to use in our spas, casinos, bars, and more - delivered first day of the cruise to your stateroom.
**The Exclusive Nightly Diamond Event will take place approximately 5:00 pm - 8:00 pm in a dedicated lounge and will feature complimentary wine and champagne and a 'happy hour' discount of 25% off beer, liquor and fountain drinks.
*** In order to take advantage of these pre-cruise benefits, complimentary custom air fee, special rates on balcony and suite staterooms, and priority wait list for dining room seating, you must call (888) 437-1953 prior to your cruise. Complimentary custom air fee will only be waived once. For any additional changes made after the initial request, the normal custom air fee will be applied. Offer is not combinable with any other offer or promotion, including, but not limited to Shareholder Benefits, Crown & Anchor Savings certificates, Next Cruise, dollars off and onboard credit offers, promotions and benefits.
**** Earn one cruise credit for each completed sailing and an extra cruise credit when you purchase and sail in a suite (for sailings beginning on or after January 1, 2004) or when you sail on a 12-night or longer cruise/cruisetour (for sailings beginning on or after January 1, 2003).
***** Available only on cruise vacations of 5 nights or longer.
++ see Savings Certificate coupons for details, restrictions and combinability with other offers.
+++ After 5:00 PM, access to Concierge Lounge is limited to guests 18 and older. During other times, guests under 18 must be accompanied by a parent or guardian.

Terms & Conditions
Royal Caribbean Cruises Ltd. has the right to terminate the Crown & Anchor Society Program (“the Program”) or to change the Terms and Conditions of participation and benefits, in whole or in part; at any time without notice. Membership may be terminated at our sole discretion for anyone appearing to be utilizing the Program in a manner inconsistent with its terms, conditions, or intent To qualify as a Crown & Anchor Society member, you must have taken at least one eligible Royal Caribbean cruise. Program level accrual is based on the number of eligible cruise credits earned per individual. Guests are eligible for Gold membership in the Crown & Anchor Society after one cruise. After five cruise credits, they are eligible to become Platinum members. After ten or more cruise credits they are eligible to become Diamond members. And those who have taken twenty four or more cruise credits are eligible to become Diamond Plus members. Eligible cruises exclude all reduced cruise fare (e.g., employee/employee family rates, vendor rates, etc.) Group Charter/Incentives and other cruises as designated by Royal Caribbean at its sole discretion. All questions or disputes regarding the eligibility for the Program or provision of benefits will be resolved by Royal Caribbean at its sole discretion. Not all services can be provided on all Royal Caribbean ships. We shall not be liable for refunds or for damages resulting from failure to deliver such services. All Program discount coupons are subject to the Terms and Conditions stated herein on the discount coupons. Each Program member shall be responsible for advising the Crown & Anchor Society Desk of address changes, and we shall have no liability for misdirected mail, or any consequences thereof. Other terms and conditions apply. Offer void where prohibited by law.

Custom Air: Special Air Requests (ChoiceAirSM fee not waived with this benefit)
Royal Caribbean’s Custom Air Department can handle your special requests, including: booking guests wishing to travel together; booking premium class air seats on your preferred carrier; booking your preferred schedule and/or airline; extended stays or early/late flight schedules before or after your cruise vacation. Custom Air can handle air arrangements for gateways “not offered.” Custom Air also provides the value of airport transfers and baggage service (for day of sailing arrivals only), which is part of Royal Caribbean’s standard air program. The program maybe withdrawn at any time. Available to Platinum, Diamond and Diamond Plus Crown & Anchor members only. A valid Crown & Anchor Membership Number must be presented to the reservations agent when making your arrangements. Complimentary custom air fee will only be waived once. For any additional changes made after the initial request, the normal custom air fee will be applied. Custom Air allows you to plan your air schedule up to 11 months in advance of sailing. Custom Air requests can be booked up to 7 days prior to sailing for North American itineraries and 35 days prior to sailing for European and other international cruises. Any changes to a Custom Air request must be made through the Custom Air department and maybe subject to additional fees. Custom Air requests maybe done over the phone for both Individual and Group guests. The phone number is 888-437-1953. Custom Air requests may also he made through e-mail at customair@rccl.com. Custom Air is open weekdays 9 am-8 pm EST and 9 am-5 pm on Saturdays and Sundays.

Custom Air applicable to North American departure cities only.
Royal Caribbean is not responsible for changes in airline schedules or flight numbers after tickets have been issued. Any additional cost; including penalties, will be at the guests expense. If you cancel your Air Arrangements, you may be subject to cancellation fees. Some countries require guests to pay an airport arrival or departure tax, which is not included in the guest air ticket. The guest is responsible for this tax. Air tickets may only be used in conjunction with a cruise package and are subject to RCCL’s cruise cancellation penalties. Custom Air obtains seat assignments at the time of booking, subject to the carrier’s availability. Otherwise, consult your travel agent for seating assignments. Guests purchasing Air Arrangements release Royal Caribbean from any and all claims for loss or damage to baggage or property, for personal injuries or death, or for loss from delay arising out of the acts, omissions or negligence of any independent contractors such as air carriers, hotels, restaurateurs, transportation providers or other providers of services or facilities offered in addition to the ship’s cruise vacation. The attention of the Air Arrangements guest is specifically directed to the Cruise Ticket Contract included as part of the cruise ticket Royal Caribbean, in arranging for the transportation of guests to and from the ship, does so with independent contractors and only as a convenience to the guests. Royal Caribbean is not responsible for incidents such as airline cancellations, reroutings, or any disruption of scheduled services or accommodations.

Special Rates on Balcony and Suite Staterooms
Promotion may be redeemed at any travel agency, at time of booking, and is not transferable. This program is capacity controlled and may be withdrawn at any time. Promotion is applicable to balcony and suite categories only and is available to Platinum, Diamond and Diamond Plus Crown & Anchor members only. The offer cannot be used with certain restricted fares and is not combinable with any other promotion or offer unless expressly stated therein. The offer value will be deducted from final payment upon review by Royal Caribbean International, to verify applicability. Discount applies on a per stateroom basis, double occupancy. Prices vary by ship and sailing dates and space is subject to availability at time of booking. A valid Crown & Anchor Membership Number must be presented to the reservations agent when making your arrangements. Please call or have your travel agent call our exclusive toll-free number 888-437-1953 to make arrangements.

Diamond Plus Special Amenity
Diamond Plus members and their travel agents can contact a Loyalty Specialist within 14 days of their departure to select an amenity and arrange timing for delivery to either their stateroom or dining room by calling (800) 526-9723 and pressing 9 at any time during the greeting message. Hours of operation: Monday through Friday 8 a.m. - 11 p.m.; Saturday and Sunday, 9 a.m. - 8 p.m. (ET).

Diamond Plus Behind-the-scenes tours
Offered only on cruises of 5 nights or longer. Royal Caribbean International reserves the right to cancel these tours (e.g. due to security concerns). In the event of cancellation, a notification will be sent.

Diamond Plus Access to Loyalty Specialists
Diamond Plus members and their travel agents can be transferred directly to a Loyalty Specialist for benefits and services by calling (800) 526-9723 and pressing 9 at any time during the greeting message. Hours of operation: Monday through Friday, 8 a.m. – 11 p.m.; Saturday and Sunday, 9 a.m. – 8 p.m. (ET).
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