Winter is nearly upon and with that comes the November edition of our “Ask Adam Blog Series.” To see the answers to October’s questions please click here, or if you have a question you would like to ask Adam regarding Royal Caribbean news, what he’s have been up to or just curious about anything Royal related, please follow this link to our Facebook discussion page.
Alex, I am not able to share information about our plans for our Project Sunshine ships that are in development, however I’m wondering if your question was sparked by the recent announcement about our transformation of the Centrum on our Vision Class ships. Beginning with Splendour of the Seas, the Centrum will become an entertainment venue that features daytime activities, nightly entertainment and aerial spectacles. We’re incorporating innovative technology and vertical entertainment elements to our popular Centrum and we also reinvented the Centrum’s Champagne Bar as the R Bar, featuring a 1960’s feel.
Can you give any insight on the changes that are coming to the Crown & Anchor loyalty program? - Mark W.
Hi Mark, we don’t have anything to report at this time, but our commitment to our members is to provide them with any information first…..so if/when we have something to announce, our members would/will hear it first! We are very pleased at the positive reaction we have had to the program enhancements we have announced over the last 18 months.
Can you please provide insight about why Independence of the Seas was pulled from Southampton? Will the UK get new ships or itineraries any time soon? - Scott R.
Hi Scott, Independence will continue to operate from Southampton but not for the winter of 2012-13. The UK market is very important to us and we look forward to the upcoming season as well as her return to Southampton in April of 2013. Details for summer 2013 will be announced this coming spring.
Hi, my Husband and I are currently Diamond members in the Crown and Anchor Society. We have noticed however that the “dress code” has become very relaxed in the dining room. We enjoy going to the dining room and dressing up and are bothered by jean shorts, jeans etc. Are dress codes not enforced any more? - Carol
Our dress codes have not changed, in particular on formal nights. It is always our intention that our guests dress in accordance with our recommended dress in the dining room. Our challenge with the dress code is helping to interpret the dress code recommendation to an often times very diverse guest mix whether it be a guest from North America or from anywhere around the world. We also exercise some leniency, in particular on the first night of the voyage, when some guests may have lost their luggage with their travel arrangements.
Hi Adam, I am planning a Mediterranean cruise out of Italy for a large group of friends in Sept/Oct 2012. When is the best time to get a good airfare deal? - Jeannie
Jeannie, There are some people that believe they can predict how the airlines will price at any given time. I am not one of them. With fuel price fluctuations, ancillary fees, and flat or declining capacity, anything is possible. What I can tell you is that you are planning your European Cruise Vacation at one of the best times of year. Often you can expect very comfortable weather, less congestion at the most popular tourist sites, and yes – some of the better air fares to Europe. While many of those fare sales happen closer to sailing dates, our ChoiceAir program offers three ways for you to save:
1. We offer the same low fares you will find on many consumer travel sites, and airline sites, plus we offer you our Assured Arrival support, in the event you run into travel disruptions.
2. We offer FlexFares, that let you lock in our special negotiated rates up until final payment is due on your cruise, without paying in full until you are ready. You have the security of knowing you have the schedule and fares you want, and the flexibility to re-shop it over the months leading up to your cruise. While these fares are typically not as low as the lowest non-refundable fares, they provide the right mix of flexibility and value that many of our customers appreciate.
3. Keep an eye out for our ChoiceAir Specials. On certain sailings we offer an additional cash discount off of your cruise, when you also purchase ChoiceAir. You can get more detail from your travel agent, one of our Royal Caribbean Certified Vacation Planners, or our website, www.royalcaribbean.com/choiceair.
Leaving for another great cruise on the Explorer of the Seas on Feb 17. Is there any way to find out who the cruise director might be? - Anna
The cruise director will be Richard Spacey, but please note that this is subject to change. Enjoy your time on Explorer of the Seas.
When is Grandeur of the Seas getting refurbished? - Kirsty
Adam, can you provide any new details regarding Project Sunshine? - Justin T.
When will we get more details on the Project Sunshine ship(s)? We are all holding our breath in anticipation! - Mark
Just finished a cruise on the Allure of the Seas. We heard tidbits about a new class of ships due out in 2013. When will further details be available? - Timothy
At this time there is not a lot I can disclose about Sunshine, however, there are some things that I mentioned in a blog post that might interest you.
Why did you pull your cruise line out of Norfolk, VA and opt for Baltimore? Not many travelers from Virginia, West Virginia, North Carolina, and maybe South Carolina want to travel through D.C. anytime or especially during the late Fall, Winter, and early Spring. - Raymond L.
We have a good relationship with both Norfolk and Baltimore and have had success in each market. I appreciate your feedback and understand your reluctance to travel North during the cold weather months; however, the market demand for sailings from Baltimore was greater than sailings from Norfolk.
Is there any chance Oasis of the Seas and Allure of the Seas will change their itineraries from the Caribbean to other destinations? I really want to sail on the new ships but I have done those destinations several times and want to go somewhere different. - Terri K.
I am pleased that you enjoy Oasis of the Seas and Allure of the Seas. There are no material changes planned for their itineraries. From time to time there may be some variation such as on the upcoming December 25, 2011 Christmas sailing for Allure of the Seas, which will include the maiden call to Basseterre, St. Kitts for this class of ships.
Adam, is it possible for larger ships to call on the port of Baltimore? I understand the bridges across the bay and in Baltimore are somewhat limiting in ship size, but is it possible for ships larger than Enchantment of the Seas to call there? - Marshall J.
You are correct that the larger ships cannot call into Baltimore. The air draft is not sufficient for the Chesapeake Bay Bridge and the Key Bridge for ships bigger than Enchantment of the Seas. Enchantment of the Seas is the largest ship in our fleet which can call or turn in Baltimore.
Thanks to everyone for submitting questions, and remember if you have a question you would like to ask, please click here. If you have a customer service related issue, the quickest way to obtain a response is to fill out our contact form here: http://bit.ly/c44GkU