Sea ViewsFrom President and COO, Adam Goldstein

Sea Views Blog with Adam Goldstein

Looking Forward to 2014

Happy New Year to all of our loyal readers and especially to our loyal Royal Caribbean cruisers.  As we head from one intense year in the cruise industry to the next, I would like to express my appreciation to everyone who contributes in some fashion to the ongoing success of Royal Caribbean. I am grateful to our 40,000 employees who continue to Deliver the Wow to our 3.5 million guests each year.  Both on the water and on the land, my colleagues give Gold Anchor Service with a passion that results in our winning global recognition for being the best at delivering great cruise vacations.  I am also very thankful to the thousands of professional travel agents who sell our cruises across the world. Keep up the great work. Thank you!

We have a lot to look forward to in 2014 at Royal Caribbean.  For the first time since 2010, we can say we will take delivery of a new ship during the year.  It has been a pleasure to see our readers’ excitement about Quantum of the Seas and her sister Anthem of the Seas.  During 2014 we will give more details on this extraordinary new class of ship so stay tuned.  No doubt the introduction of Quantum of the Seas in New York Harbor in November will be very special.

Well before Quantum arrives at Cape Liberty Cruise Port in Bayonne, NJ, we will begin the revitalization of our Voyager-class ships.  In fact, Navigator of the Seas is just a few weeks away from an extensive dry-dock that will add a Flowrider surfing machine, large tv/movie screen by the pool, digital signage around the ship, specialty restaurants, new suites, pervasive WiFi and much more. Voyager of the Seas will undergo the same treatment in the fall.  And please do not forget that we have already revitalized our Vision- and Radiance-class ships.

From Galveston, Texas to Tianjin, China we are ready for another year of doing what we do best – Delivering the Wow.  As you may have noticed, we are now referring to the Royal Caribbean International cruise experience as Destination Wow.  Okay, maybe that’s not a new standard for humility, but we do think it captures the spirit of what we offer on board our fabulous ships and in the nearly 300 destinations we visit around the world.

I look forward to another year of telling our loyal readers about my professional and personal doings.  Please do not hesitate to make suggestions about what you would like to see in this blog and on board the ships.

In closing 2013 and opening 2014, I would like to say two more thank you’s.  First to my senior leadership team.  You are a pleasure to work with and a great asset to Royal Caribbean.  And second to Jill Weiss our Director of Global Media and our friends at R/GA, whose support makes it possible for me to write this blog.

Happy New Year!

4 responses to:
“Looking Forward to 2014”

  1. Thomas Lamb

    I hope you may think about returning to Norfolk, Va. in the future.

  2. Roy Strawhun

    I would also encourage your consideration of cruising from Norfolk again.

  3. Gunnar

    Now in 2014 I understand that Royal Caribbean will no longer offer in room movies (except Pay Per View) starting February 1st. I don’t understand this. First no more chocolates at night, then no more pens or paper in the staterooms and now movies aren’t even available to watch. I am guessing next we will have to pay to Ice Skate or use the Flowrider. Very poor decision!

  4. Scott Thompson

    Adam,
    I’m not going to post it on this site so someone can steal it, but while on my last cruise I thought of a great idea. It has to do with the staff and continuing to make sure they provide WOW service. There is no doubt the majority of the staff for RC is out of this world good. But, while on Adventure I noticed that some service may have declined due to automatic tipping. I think some of them already know they are getting the basic tip and figure why work harder. But, what if they had some incentive to keep going above and beyond? I know a lot probably still do and probably get extra (and we gave extra to a few). Those people are your A team and should be rewarded even more by you (maybe they already are I’m not sure). So, my idea has to do with creating a system with a few tiers that create incentives and rewards for the employees. Maybe even track down what ship some of your favorites are on now? Or be able to interact with them once off of the ship? There are some amazing people who work very hard 7 days a week and are incredible every single day. I am amazed each time I am on a cruise and just always think about making their lives better and their families’ lives (who are often far away) better.

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Close

Connect With us

Tab indicator
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@efronsb_tch So exciting! What are you looking forward to most onboard Independence?
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@elliemed1927 Have a great time! Where are you off to?
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@Liam_Talboys We hope you have an awesome time! What are you looking forward to most onboard Liberty?
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
Photo thanks to dresanchez.
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
Soak it all in.

CocoCay view captured by dresanchez.
Sightsee from your deck chair.

#royalwow views captured by guest poordany on Instagram.
Vacation over too quickly? Sail back to back on Oasis of the Seas this fall and experience Europe like never before.
http://bit.ly/1lRMvKl
Some of our favorite guest photos from Labadee. http://bit.ly/1iKMoVI
We had an amazing time showcasing Quantum Dining in Aspen. Thank you to our friends at +FOOD & WINE http://bit.ly/QuantumDining
Go behind-the-scenes of some of our favorite onboard shows. http://bit.ly/1m0EMOv
In case you missed it, watch our Quantum Entertainment Hangout with Kristin Chenoweth here: Live Google+ Hangout with Kristin Chenoweth and Nick Weir
Don't miss out - join our Hangout with Kristin Chenoweth at 4:00pm EST for a special #QuantumOfTheSeas Entertainment announcement, live from the +Hyde Bellagio in Las Vegas: http://bit.ly/KChenEntHangout
Questions about Quantum Entertainment? We’ve got you covered. Join Kristin Chenoweth on 6/11 at 4pm EST for a Hangout live from Las Vegas: http://bit.ly/1oDtVKX
Fort Morro: adventure 500 years in the making. #sanjuan 

JavaScript and Flash are required to view video content. View the playlist on YouTube.

  • Wedding confetti. Wedding confetti. 10 hours + 1 minute ago
  • The adventure begins The adventure begins. 10 hours + 2 minutes ago
  • Love. Love. 10 hours + 2 minutes ago
  • A perfect pair. #sta A perfect pair. #starfish 10 hours + 2 minutes ago
  • Beach bride and groo Beach bride and groom. 10 hours + 2 minutes ago
  • Beautiful beaches in Beautiful beaches in Uruguay. 1 day + 10 hours ago
  • Valparaiso, Chile. Valparaiso, Chile. 1 day + 10 hours ago
  • Enchanted Well at Ch Enchanted Well at Chapada Diamantina in Bahia, Brazil. 1 day + 10 hours ago
  • Easter Island, Chile Easter Island, Chile. 1 day + 10 hours ago
  • Beautiful Balos Beac Beautiful Balos Beach, Crete. #greece 2 days + 10 hours ago
  • Soak it all in. #cococay
  • Colorful CocoCay.
  • Sail above the rest.
  • Nothing says vacation like sunsets at sea. #royalwow
  • Our favorite place to chill out. #alaska
  • Next stop: Jamaica. @AwesomenessTV's @yomuscleboii climbs one of our favorites, Dunn's River Falls. Follow the link in our bio to watch the latest episode.
  • Every day should be a beach day. #stthomas
  • Arrive in style.
  • Swim. Sun. Lounge. Repeat.
  • Leave your inhibitions at the door with Wink, an adults-only showcase.
My New Responsibilities

Thursday, July 24, 2014 10:37 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. When I took on my new responsibilities a few months ago, I thought it would be very interesting to become a provider of shared... Continue Here to Read More…

Royal Caribbean at the Food & Wine Classic

Monday, July 21, 2014 11:52 AM

By Lisa Lutoff-Perlo, Executive Vice President, Operations, Royal Caribbean International I recently returned from Aspen, Colorado where Royal Caribbean International was the official cruise... Continue Here to Read More…

Have You Cruised on 30 Royal Caribbean Cruise Ships?

Tuesday, July 8, 2014 10:07 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. Less than four months to Quantum of the Seas! As one of my law professors like to say, the “relentless march of the... Continue Here to Read More…

Royal Caribbean Expands Cruise Vacation Offerings in Asia

Wednesday, July 2, 2014 8:30 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. My latest travels brought me back to Asia the week of June 16 – 20.  As always, the pace and energy of the region are... Continue Here to Read More…

Personal Plans for the Second Half of 2014

Thursday, June 26, 2014 9:51 AM

Blog by Adam A quick update on my other doings as the “empty nest” approaches even faster than the delivery of Quantum of the Seas. Our family continues our involvement with many aspects of... Continue Here to Read More…

How Entertainment on Quantum & Anthem Will Transcend Anything You've Seen on Land or Sea

Tuesday, June 24, 2014 4:22 PM

Blog by Lisa Lutoff-Perlo, Executive Vice President, Operations, Royal Caribbean International Hello, everyone.  Last week I had the pleasure of being in Las Vegas where we announced the amazing... Continue Here to Read More…

Catching the Travel Bug: My Explorations through SEED

Friday, June 20, 2014 11:18 AM

Royal Caribbean Cruises Ltd.'s community support efforts often focus on education and social services for underserved youth. Over the years I have written from time to time about my long term... Continue Here to Read More…

Kristin Chenoweth Talks Entertainment on Quantum of the Seas

Thursday, June 12, 2014 12:05 PM

Blog entry by Kristin Chenoweth Kristin Chenoweth is a Tony and Emmy Award winning Broadway, film, and television actress. She is also the official Quantum Experience Advisor for Entertainment and... Continue Here to Read More…

How to Take Advantage of Opportunities Across the Globe

Monday, June 9, 2014 11:27 AM

It seems fitting to write this from a shipyard in Germany, because what I wish I had known when I was 22 was how global and networked my business and my life would become. When I was 22, the only... Continue Here to Read More…

Official Royal Caribbean Cruise Schedule for 2015-2016

Wednesday, May 21, 2014 3:57 PM

We announce the upcoming deployment of our ships throughout the first half of each calendar year. We typically state what they’re going to be doing from one year in the future until two years in the... Continue Here to Read More…