Sea ViewsFrom President and COO, Adam Goldstein

Sea Views Blog with Adam Goldstein

More from the Cruise Shipping Miami Conference, Along with a Few Personal Updates

I got an email today dunning me for another blog entry. How cool is that? The question is whether it truly came from a reader or whether it was Lyan Sierra-Caro in Corporate Communications writing under a pen name.

Indeed it was an exceptionally busy week mainly because of the annual Cruise Shipping Miami conference. There were two nights where there was no point in even taking my laptop home with me. That virtually never happens.

Amidst the craziness, there were some nice moments. I enjoyed our lunch with the delegation from Singapore. Although the people have changed over the years, my relationship with Singapore goes back 20 years now. The current representatives are wonderful discussion partners as it concerns the business and I look forward to seeing Singapore’s new cruise terminal come online in 2011.

This will probably harm my image but I also enjoyed my time with the media. I suppose since I am writing this blog I am also a member of the media (for the second time, the first being as a sportswriter for the Daily Princetonian). Many of them talked about reading this blog. I kept asking why, as in WHY? If there is any pattern of response it is – because it isn’t marketing speak. Whatever that may be, I will try to avoid it.

A third source of enjoyment was meeting the Royal Caribbean alumni who attend the conference. The overwhelming majority still have a keen interest in our business and our people. They love to ask about Oasis of the Seas and take pride in it even if they haven’t been with our company since before the project started. It is the outgrowth of 40 years of hard work by countless current and former people and our many partners.

My next entry will be about a few developments in our business so let’s get the personal updates out of the way:

- to my absolute chagrin, I found out the hard way that the new version of Brickbreaker on the Blackberry doesn’t automatically end at 80 times around the 34 levels like it used to. So, as a birthday present to a close family member, I voluntarily ended my game at just over 1,434,000 points on the 81st time, about 100,000 over my previous high score. The infernal thing didn’t even register the new high score. To paraphrase someone, a good game of Brickbreaker is the mark of a gentleman while a great game of Brickbreaker is the mark of a misspent adulthood.

- Lots of races. Ran a point to point 5k against a constant brisk headwind which made a good time impossible. However I was right with people who are usually 30 – 45 seconds faster than me. I have lots of excuses for why I haven’t gone under 19 minutes yet but in any event I am still getting better all the time.

- With my family I visited Seafarer’s House at Port Everglades which is the charity that is honoring me with its Golden Compass Award at their fundraiser dinner in May. It is a temporary refuge for crew from cruise and cargo ships to speak to family by phone and internet, buy food and electronics and spend time in the chapel if desired, among other things. The staff is incredibly dedicated as you may have guessed. We were there on a Sunday and we heard it’s pretty busy there on Saturdays when Oasis of the Seas is in port.

12 responses to:
“More from the Cruise Shipping Miami Conference, Along with a Few Personal Updates”

  1. Jim

    Does Royal Caribbean make any provisions for religious services for their crew during the months they spend working virtually seven days a week during their tours? I guess I could ask the same question regarding passengers, in that we’ll soon be on a 12-day cruise involving two weekends. Are there any organized protestant religious services on board the Navigator? –Jim Lane

  2. Simon Pallot

    Dear Adam
    It was I that asked for the blog entry and THANK YOU!!!.
    Im glad that your keeping busy. I am also a brick breaker fan ever since seeing your blackberry since i met you on Oasis on the Royal Promenard.Then later played you at table tennis. Regards Simon Pallot the kid you played table tennis with on Oasis. Aka the guy that scored that amazing point on you on the 27th cruise in novemeber last year. Aka the guy you introduced Chris H to. Cheers Simon Pallot

  3. Jamie Snyder

    Great now I have to look up “dunning” in the dictionary…..
    BTW, Lyan, Does an outstanding job not only helping the big outlets for cruise information, but also helping little outlets like mine.
    Dunning is the process of methodically communicating with customers to insure the collection of accounts receivable. It follows the process that progresses from gentle reminders to almost threatening letters as accounts become more past due
    Now are you “dunning” us? or was she “dunning” you?

  4. Adam

    Hi Jim. We do offer religious services for our crew members onboard. Also, there are several organizations that provide this service in port. I referenced the Seafarers House in the above blog. With regard to your question about Protestant services, we offer an interdenominational service on each cruise. Also guests can request a meeting through our Community Bulletin Board.

  5. Jason gonzales

    My wife and I were also onboard the Radiance of the Seas along with Paola. I concur that the event was traumatic as we, along with hundreds of guests, observed the failed rescue attempt. While we never questioned the valiant efforts of the crew, we also felt insulted by the way the information was mishandled. Regardless if it was intentional or accidental, a crew member or a guest, the fact remains that we witnessed a human death. I agree with Paola that the daily 12:00 public loudspeaker report was both inappropriate and inadequate. It was addressed as a simple, routine announcement. Is the corporation even going to put out a press release? Our condolences go out to the friends and family of the individual.

  6. Elizabeth Linnie

    Hi Adam

    Please can you tell me when the Voyager from Venice sailings for 2011 will be available for booking?

    I am driving my TA nuts with “is it there yet”.


    • Adam

      Hi Elizabeth,
      The Voyager sailing’s from Venice should be open mid April.

  7. John Hoel

    We love RCCL and just got back from another amazing cruise. While on the ship I whipped together a quick video and I thought you and your team might get a kick out of it. Hope all is well and keep up the amazing work

    here it is

    • Adam

      Hi John,
      It looks like you had a wonderful time onboard Freedom of the Seas; and we hope you did. This is a fantastic video. Thank you for sharing with us!

  8. Michael McMenus

    I was aboard the Raidence of the Seas March 12 through March 23rd sailing. My 6 year old daughter was with us. I think the Captain did an excellent job handling the man overboard incident. My 5 year old daughter interacted quite a bit with the park west crew member so we knew him as well as you can any crew member. We had to explain to her what happened and she did have questions. We used this as a learning oppertunity for her. Life happens, we are not in control of what others around us choose to do. I don’t pretend that I can shield my child from life. I was glad the Captain made the announcements he did and answered the questions he did at the captains corner. The rumors were bad enough with out the information the captain gave out. I think they would have been worse if he did not make those announcements. The fact that the crew recovered the body in 18 minutes should be a proud moment for RCI.

    Now if you could just fix the toiletts on the Raidence.

  9. Dr. Brian Malechuk

    Dear Mr. Goldstein:

    Our travel agent just informed us of a new RCCL policy that we believe will have a very negative impact on your cruise line. We are diamond members and have traveled exclusively on RCCL and on the last several cruises have stayed in Grand Suites. We were going to book another Grand Suite on cruise in March 2011 and were informed that it is now a $1000.00 deposit instead of a $500.00 deposit.

    We love RCCL however I think that this really is not a good decision, we have never cancelled our reservations on our cruises; however, I do not feel that we should not have to pay such a hefty deposit for these cabins or at least that there should be some consideration for those of us that are Diamond members and have been loyal to RCCl. We are going to go on Celebrity since their suites are still at a $500.00 deposit. I am sorry that RCCL has made this decision in economic difficult times you would think that you would want to promote the bookings not discourage us and if this practice occurs with your sister company Celebrity we certainly consider changing our allegiance to Holland America or another line that will value our allegiance to a cruise line. I am not sure what the reasoning is however our travel agent informed us that ninety percent of those individuals who book these suites do not give them up unless there is a family emergency. Thanks for your consideration in this matter.

    Dr. Brian Malechuk and Mr. Kevin Melgaard

  10. Pingback: More Than Just a Blog: Royal Caribbean’s President & CEO Talks About the Importance of his Blog | Why Not?

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Connect With us

Tab indicator
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
Fun at sea stretches 40 feet high. Photo thanks to dgcpinoy.
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@joshP8a We don't have a special fare for kids, but we do for the 3rd and 4th guests in a room. Please call 866-562-7625 for more info.
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@FoodLovesMe Please reach out to your travel agency so that they can assist you with a possible upgrade.
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@FlyAArmy We're very sorry to hear about your luggage. Please contact our luggage department at (800) 256-6649 & they'll help you locate it.
Royal Caribbean's avatar
Royal Caribbean@RoyalCaribbean
@chloe_omeliaR5 The countdown's almost over! Which excursions are you looking forward to most?
Sit back and enjoy the ride. How are you relaxing this Labor Day?
Kick off the long weekend with warm tropical breezes.

#royalwow photo thanks to chelsea9wilson.
Join CEO Richard Fain and David Pogue now as they reveal how technology on Quantum of the Seas is innovating the vacation experience:
Last week, Quantum of the Seas docked out for the first time, and tomorrow we're revealing exciting details about our newest ship. Watch live at 10am EDT:
Need a weekend escape?

Photo thanks to s_marie92.
Dream vacations are our specialty. Book by 8/20 and get up to $200 onboard credit PLUS 50% reduced deposit during our WOW Sale:
Spend more days wearing flippers.
Quantum's first passenger? A 30-foot-tall magenta polar bear created by artist Lawrence Argent. Get a first look at the world-class art collection onboard:
It's the final countdown - Quantum of the Seas arrives in the US in 100 days. When will you be sailing on our newest ship?

JavaScript and Flash are required to view video content. View the playlist on YouTube.

  • Poolside style. Poolside style. 14 hours + 33 minutes ago
  • Easy breezy cruise s Easy breezy cruise style by BonBon Rose Girls. 14 hours + 33 minutes ago
  • Tips for keeping clo Tips for keeping clothes fresh while traveling. 14 hours + 33 minutes ago
  • Packing tips for the Packing tips for the whole family. 14 hours + 33 minutes ago
  • Relax under the palm Relax under the palm trees. #bahamas 1 day + 14 hours ago
  • Colorful CocoCay. Colorful CocoCay. 1 day + 14 hours ago
  • Where to first? Where to first? 1 day + 14 hours ago
  • Welcome to CocoCay, Welcome to CocoCay, Bahamas. 1 day + 14 hours ago
  • A private paradise. A private paradise. 1 day + 18 hours ago
  • Our favorite accesso Our favorite accessory. 2 days + 14 hours ago
  • We live to explore. #greece
  • Ready for a day in #Santorini?
  • Dream today, go tomorrow. #caribbean
  • No worries for miles. #allure
  • Waiting for you. #cococay
  • You can never have too many beach days. #bahamas
  • Close encounters in #StThomas.
  • Just when you thought vacation couldn't get any better. 
#royalwow photo thanks to @jplotzster.
  • Skydiving, now available at sea level. #quantumoftheseas
  • Make your bucket list a reality. #roatan
Out of Office: Never Leave Home Without a Sense of Humor

Tuesday, August 12, 2014 11:32 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises LTD One of the likely casualties of the rise of online communications is the travel disaster fueled by misinformation or no... Continue Here to Read More…

It’s Not Rocket Science – Keep Your Head in the Game

Thursday, July 31, 2014 9:20 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises LTD This is intended as the first in a series of relatively easy to accomplish tasks that remarkably few aspiring managers actually... Continue Here to Read More…

Why the Royal Caribbean Brand Continues to Evolve

Monday, July 28, 2014 10:02 AM

By Vicki Freed, SVP of Sales and Trade Support and Service, Royal Caribbean International I asked some of the Royal Caribbean International senior leadership to write a guest blog about the state of... Continue Here to Read More…

My New Responsibilities

Thursday, July 24, 2014 10:37 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. When I took on my new responsibilities a few months ago, I thought it would be very interesting to become a provider of shared... Continue Here to Read More…

Royal Caribbean at the Food & Wine Classic

Monday, July 21, 2014 11:52 AM

By Lisa Lutoff-Perlo, Executive Vice President, Operations, Royal Caribbean International I recently returned from Aspen, Colorado where Royal Caribbean International was the official cruise... Continue Here to Read More…

Have You Cruised on 30 Royal Caribbean Cruise Ships?

Tuesday, July 8, 2014 10:07 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. Less than four months to Quantum of the Seas! As one of my law professors like to say, the “relentless march of the... Continue Here to Read More…

Royal Caribbean Expands Cruise Vacation Offerings in Asia

Wednesday, July 2, 2014 8:30 AM

By Adam Goldstein, President &amp; COO, Royal Caribbean Cruises Ltd. My latest travels brought me back to Asia the week of June 16 – 20.  As always, the pace and energy of the region are... Continue Here to Read More…

Personal Plans for the Second Half of 2014

Thursday, June 26, 2014 9:51 AM

Blog by Adam A quick update on my other doings as the “empty nest” approaches even faster than the delivery of Quantum of the Seas. Our family continues our involvement with many aspects of... Continue Here to Read More…

How Entertainment on Quantum & Anthem Will Transcend Anything You've Seen on Land or Sea

Tuesday, June 24, 2014 4:22 PM

Blog by Lisa Lutoff-Perlo, Executive Vice President, Operations, Royal Caribbean International Hello, everyone.  Last week I had the pleasure of being in Las Vegas where we announced the amazing... Continue Here to Read More…

Catching the Travel Bug: My Explorations through SEED

Friday, June 20, 2014 11:18 AM

Royal Caribbean Cruises Ltd.'s community support efforts often focus on education and social services for underserved youth. Over the years I have written from time to time about my long term... Continue Here to Read More…