"Wave" Booking Season, Board of Directors Visit and Staff Captains…All a Part of this Week's Schedule

by 477

A full five day work week to start the new year. What a different feeling than one has during the dwindling weeks of a year’s end. For one thing, we are now beginning the so-called “wave” booking season. One of the consequences of this is a strong desire every three minutes or so to ask our colleagues in revenue management how the bookings are going. In reality, the booking volume isn’t so radically different than at other times of the year. The “wave” hasn’t been as pronounced in recent years as it was 10 years ago. Nevertheless, because a significant % of the year’s business remains to be booked, we are all anxious to extrapolate what we are experiencing to guess at how the year might be. It’s hard to tell if our friends in revenue management really like the extra attention or not.

One of the members of our Board of Directors, Bill Reilly, was in the office today. He is the Chair of our Board Committee on Safety, Security, Environment, Medical & Public Health. He was in for one of the occasional briefings we give to him. Bill is a great asset to the company, having served as Administrator of the EPA under the first President Bush. Gary Bald, our Senior VP responsible within management for the same five areas of Safety, Security, Environment, Medical & Public, arranged the briefing for Bill. Senior members of Gary’s team presented the latest developments in the different areas. I sat in on part of the discussion and as always, it makes me very proud to be a part of a company that works so hard to do the right things and to do them well. Often, we are exploring completely new terrain, especially as it relates to the environment.

One interesting element of my schedule over the next few days is the opportunity to meet four Staff Captains who are ascending to Captain to fill the openings in the fleet created by the addition of our Oasis-class ships. It’s hard to know what is greater, the honor or the responsibility of becoming a Royal Caribbean Captain. Of course, all of these Staff Captains have trained for years to be ready for this opportunity. Probably the most notable change they will encounter is the giant elevation in interaction with the guests.

A few readers asked what is going on with Explorer of the Seas’ dry-dock. The summary answer is nothing unusual or major. It is a standard dry-dock.

So these are some of the things that are going on while I wait to see if the Eagles will show up against the Cowboys on Saturday.

  • http://dkatch@neapco.com Debbie Katch

    GO EAGLES from a loyal Royal Caribbean, Eagles, and Phillies fan from Pottstown, PA

  • HEATHER FORD

    Wish the Eagles would be playing super bowl while on our upcoming January 30th cruise.

    Great job on all that is included on RC’s web. I have a suggestion from older person who has a hard time with back ground noise and trying to listen to someone speak. The videos of the Oasis has a caribbean drum background playing while officers are trying to talk. The drum is okay by itself, but could we get it to be quite while someone is speaking. Just old ears. Thanks

  • Julie

    Rumors are roaring both on RCL ships and message boards that RCL will be modifying tier level requirement in the Crown and Anchor Society come the spring. Can you please address this issue in one of your blogs and if
    nothing else inform people that a change might be coming and whether or not the idea of “grandfathering” will be used??

    Thanks
    Julie
    Denver, Co

  • Kathleen

    We just heard about the terrible earthquake in Haiti. We are booked to travel on Freedom of the Seas 18 April. If the port is still to remain open would be be up to allowing/helping to arrange for passengers to help out the people of Haiti while in port for the day? It is just one day. I think that the opportunity to lend a hand (even for a day) to those in need would be good for all. It may also provide a great life lesson for my two teenager children who are traveling with us?

    Thanks for your time.

    Kathleen
    Uxbridge, MA

  • tom young

    This has nothing to do with any of the topics covered in your blog but did you folks sustain any damage in Haiti?

  • Cheryl Knapp

    Dear Royal Caribbean Alan Goldstein,
    In light of the devastating earthquake that hit Haiti yesterdat at 5PM EST, I am hoping you as CEO of Caribbean Royal will direct all your ships in the area to head to that small 3rd world country that needs the food, water, blankets, and medical help you can supply faster than anyone. I am making this requests of all the Cruise lines who cruise the area. I am forwrding this suggestion to the UN as well as the White House and Air Logistics Command at WPAFB in the hope that we can help these people 9+ million 1/2 of whom are children. Please give this a thought. It would also be a brilliant PR move.

  • CAMINOMIMI

    WHAT ARE YOU GOING TO DO TO HELP THE PEOPLE OF HAITI? WITH A PURCHASE OF LABADEE, YOU ARE A STRATEGIC PARTNER AND YOU ARE IN A POSITION TO HELP.YOU OWE MUCH OF YOUR CARRIBEAN SUCCESS TO LABADEE. NOW, YOU MUST BE COMITTED TO PROVIDING MONEY AND INFASTRUCTURE.I HOPE YOU HAVE RESCUE PLANS IN PROGRESS THAT YOU WILL SHARE WITH ALL OF US ON YOU WEBSITE.

  • jason Russell

    I recently took a cruise on Navigator of the Seas it was the worst vacation of my life. The room, service, and food were below quality. I complained to the customer service and they blew me off. I also had serious security complaints that were not resolved. I am sure I will never take another cruise with Royal Caribbean again especially since the news I read recently about the cougar cruises and labadee. You people are too greedy.

  • Jason Russell

    I posted a truthful comment and it was removed. So much for my opinion of RC.