Our goal is to provide you with the best possible service in everything we do. So if you are unable to locate the answer to a question on our FAQ pages, our Royal Caribbean representatives are happy to assist either through E-mail or the numbers listed below.
Website Questions & Assistance
(800) 398-9819
If you are in the US or Canada: Reserve your Royal Caribbean Vacation by calling our Certified Vacation Planners Call us anytime! We are available 24/7
(866) 562-7625
If you are outside the US or Canada: Reserve your Royal Caribbean Vacation by calling our Certified Vacation Planners at the International reservations desk or send us an e-mail: reservationroyal@rccl.com Hours of operation: Mon-Fri, 9am to 6pm EST
Please E-mail Us regarding any questions or comments you may have about your recent sailing, include your ship, sail date and reservation number.
Letters should be sent to: Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132 (Due to mail processing times, please allow 10-14 days for a response.)
You are also welcome to call our Corporate Guest Relations Department: Monday - Friday 8:00 a.m. - 8:00 p.m. EST Saturday - Sunday 9:00 a.m. - 7:00 p.m. EST
The flight inclusive cruise holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3088. Protection extends primarily to guests who reserve and pay in the United Kingdom. Click on the ATOL logo for further information.
Norway (Oslo office - also serving Sweden, Denmark, Finland, Iceland, and the Baltics ) Monday - Friday 9:00 a.m. - 5:00 p.m.
