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Royal Caribbean International
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Customer Support
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Frequently Asked Questions
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Air Travel
Air Travel
What are the benefits of reserving my air arrangements through Royal Caribbean?
What do air arrangements include?
What do Custom Air arrangements include?
When do I receive my airline flight schedules?
Can I get airline seat assignments through Royal Caribbean?
Can I use frequent flyer miles to upgrade my seat?
Can I get air transportation for partial cruises?
Can I get one-way air transportation?
How does Royal Caribbean notify travel agents/guests of schedule changes?
What if I'm not happy with my Royal Caribbean air arrangements?
What is the difference between an optional and mandatory day prior gateway?
Do I need a separate airline seat for my infant?
What if I'm trying to travel with a group?
What is the latest arrival time to reserve a flight before the cruise, or the earliest departure time to reserve a flight after the cruise in order to make port/airport connections on time?
Is ChoiceAir available outside of the United States?
What types of airline rates are available on ChoiceAir?
If cruise is cancelled how will non-refundable air be treated?
What happens if I purchase a ChoiceAir non-refundable airline ticket and now need to change or cancel it?
What happens if I purchased a ChoiceAir Refundable ticket and now want to change or cancel?
What if I can find lower fares elsewhere?
Is there a fee for using ChoiceAir?
What happens if a guest with ChoiceAir cancels their cruise?
What protection is provided when I purchase a ChoiceAir ticket?
Am I protected when we book through another air booking source?
If we purchase ChoiceAir and miss the flight, will you refund our Air or Re-accommodate us?
If I cancel the cruise for any reason and do not have Cruise Care, will you refund or exchange the ticket?
If I have Cruise Care and cancel my cruise for any reason, is my air covered?
How will I be advised of Airline schedule changes?
Can I book my air reservations at another time other than when booking the cruise?
Does the ChoiceAir service fee also apply for Loyalty and Crown & Anchor members?
Do I need a separate seat for my Infant?
Can I make seat assignments for my flights?
Are Transfers included when we buy Choice Air?
How do we add transfers
What if roundtrip transfers are not being displayed on the Guest Preferences page?
Where would I find more details on the Ship and sail date?
How do I add guests from more than one cabin to Choice Air?
I selected the guests I wanted and clicked on Search & Reserve Flight for Selected Guest(s) but nothing happens?
Will I need to check the cruise reservation for the travel dates and/or port city before submitting a booking through Choice Air?
I selected non-stop flights from Search Flights page and received an error message "No Itinerary found". Try again.
What if I would like First class flights only?
A message ERR0046 - E-No Records Available to List appears when I search for flights.
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