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| What is the Automatic Gratuity Program? |
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To simplify the service recognition process, Royal Caribbean automatically adds a $12.00 USD gratuity ($14.25 USD for Suite Guests) to each guest’s SeaPass® account on a daily basis. This gratuity is shared by Dining Services Staff, Stateroom Attendants other Housekeeping Services Personnel that work to enhance your cruise. The daily automatic gratuity amounts are recommended and are based on customary industry standards.
In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services during their cruise. Any modifications or adjustments to your gratuities are required to be requested before you depart your cruise.
Guests who have prepaid their gratuities will not have a daily amount charged.
Effective on sailings departing on or after March 1, 2013. This gratuity replaces our previously recommended gratuity guidelines and will apply to all guests who did not prepay gratuities before February 28, 2013.
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