Royal Caribbean International

    • Call Us (866) 562-7625
Check-in Faster (Alaska)
 
Q:  Why was this program initiated in Vancouver?
A:  Vancouver is a special port in that guests are subject to processing by both Canadian and US regulatory agencies. Prior to this program, guests landing in Vancouver would have to proceed through Canadian Immigration and Customs at the airport. They would also have to be processed by US Customs and Border Protection (CBP) for pre-clearance into Alaska before check-in at the pier.

The result – long queues and processing times of two hours or more for guests and a negative impact on the pier experience.
You may also want to know:
Bullet What is the US Direct Program?
Bullet Why is the bus sealed?
Bullet What is the benefit of the US Direct Program to the guest?
Bullet What ships and sail dates are part of this program?
Bullet Who is eligible to participate in US Direct?
Bullet Will cruise only and ChoiceAir guests be able to purchase bus transfers for this program upon arrival at Vancouver?
Bullet Why must all luggage be tagged in advance?
Bullet I do not have bag tags, how do I get them?
Bullet Where will guests be met at Vancouver Airport?
Bullet What is the process after guests have been greeted at the airport?
Search FAQs
 
Need help?
Bullet If you're having trouble, you can complete our e-mail form and one of our representatives will contact you.
Bullet If you prefer, you can call us directly.
Bullet Or you may search this site for more information.

CALL OUR BRAND SPECIALISTS NOW

(866) 562-7625