Executive Vice President, Operations
Royal Caribbean International
Lisa Lutoff-Perlo is Executive Vice President, Operations for Royal Caribbean International. Appointed to this position in August 2012, she oversees several critical areas for the global cruise brand. These areas include Marine and Hotel Operations.
Marine Operations includes nautical and technical operations, Global Marine Services and Fuel Efficiency Management. Lisa’s team spearheads the development of nautical safety and environmental programs, and continues to pave the way with new and industry leading safety and compliance initiatives. Finding and implementing new systems and technologies to make significant strides in improving fuel efficiency for the company is a key part of her responsibilities, and continues to become more important for the business and the environment.
Hotel Operations, which includes all areas impacting the guest experience such as Hotel Services, Entertainment and Activities, Food and Beverage and Operations and Onboard Revenue, is another area that she leads.
In her current role, Lisa is leading the development and launch of the next generation of Royal Caribbean cruise ships, the Quantum class of ships. Beginning with Quantum of the Seas, which is set to debut in the fall of 2014 and Anthem of the Seas debuting in spring 2015, and the third in the series to be delivered in 2016, the Quantum ships will make another leap in vessel design with diverse features to create a comfortable yet exciting experience for guests, including more game-changing "firsts at sea" such as Dynamic Dining, Ripcord by iFly, a skydiving experience, Northstar, a thrilling adventure that transports guests more than 300 feet in the air on a breathtaking journey; cutting-edge transformative venues including the largest indoor sports and entertainment complex at sea with bumper cars, roller skating and more.
In addition, Lisa is spearheading the introduction of a third and fourth Oasis-class ship, currently on order and set to be delivered in 2016 and 2018. The Oasis class of ships with Oasis of the Seas and Allure of the Seas are currently the world’s largest and most revolutionary cruise ships.
Lisa has held a variety of roles during her 29-year tenure with Royal Caribbean Cruises Ltd. and most recently served as Celebrity Cruises' Senior Vice President, Hotel Operations, where she played a vital role in shaping extraordinary guest experiences for the brand and spearheaded the introduction of the widely heralded, $3.7 billion Solstice-class fleet.
In other previous positions with the company, Lisa served as Royal Caribbean International's Associate Vice President, Product Marketing, Strategic Alliances and Multicultural Marketing. In that capacity, Lisa led the development of a number of initiatives, including Royal Caribbean's widely praised launch of Freedom of the Seas with the Flowrider Surf Simulator, and strategic alliances with brands such as: Discovery Television, Seattle’s Best Coffee, Johnny Rockets, Fisher Price and Crayola. She also had responsibility for all marketing and advertising initiatives within the domestic African American and Hispanic markets.
Lisa spent 17 years in the sales organization for both Celebrity Cruises and Royal Caribbean International, holding progressively senior roles ranging from district sales manager to associate vice president of national and corporate sales.
In 2001, Travel Agent magazine named Lisa one of the "Most Powerful Women in Travel."
Lisa studied accounting at Bentley College in Waltham, Mass. and currently resides with her husband, Andre, in Plantation, Fla.