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  How can I obtain a copy of my SeaPass® - Royal Caribbean International Print This Page Q: How can I obtain a copy of my SeaPass®? A: We would be happy to provide you with a copy of your SeaPass statement.  
  Does the SeaPass® card include security features - Royal Caribbean International Print This Page Q: Does the SeaPass® card include security features? A: Before our guests board their ship, they are issued a SeaPass card that is used to check their identity each time they board and leave the vessel.  
  Does the SeaPass® card include security features - Royal Caribbean International Print This Page Q: Does the SeaPass® card include security features? A: Before our guests board their ship, they are issued a SeaPass card that is used to check their identity each time they board and leave the vessel.  
  Can my significant other use my SeaPass card to redeem an offer - Royal Caribbean International Print This Page Q: Can my significant other use my SeaPass card to redeem an offer? A: No. Offers are non-transferrable.  
  What is an Onboard Expense Account (Seapass®) How does it work - Royal Caribbean International Print This Page Q: What is an Onboard Expense Account (Seapass®)? How does it work?  
  What is an Onboard Expense Account (Seapass®) How does it work - Royal Caribbean International Print This Page Q: What is an Onboard Expense Account (Seapass®)? How does it work?  
  The final charge for my SeaPass® was in a different currency. Why is that - Royal Caribbean International Why is that? A: Our SeaPass onboard statement system places the final charge to your credit or debit card in the same currency that your reservation was made, unless otherwise specified. Additionally, some banks utilize what is termed Dynamic Currency Conversion in order to convert foreign purchases into your card’s issued currency.  
  The final charge for my SeaPass® was in a different currency. Why is that - Royal Caribbean International Why is that? A: Our SeaPass onboard statement system places the final charge to your credit or debit card in the same currency that your reservation was made, unless otherwise specified. Additionally, some banks utilize what is termed Dynamic Currency Conversion in order to convert foreign purchases into your card’s issued currency.  
  The final charge for my SeaPass® was in a different currency. Why is that - Royal Caribbean International Why is that? A: Our SeaPass onboard statement system places the final charge to your credit or debit card in the same currency that your reservation was made, unless otherwise specified. Additionally, some banks utilize what is termed Dynamic Currency Conversion in order to convert foreign purchases into your card’s issued currency.  
  If I use cash or a different credit card as payment, other than my SeaPass card, will my offers be applied - Royal Caribbean International Print This Page Q: If I use cash or a different credit card as payment, other than my SeaPass card, will my offers be applied? A: No. Offers are assigned to the individual SeaPass card and that corresponding folio account.  
  What if I make a purchase using an offer on my SeaPass card but then later decide to return the item?  What happens to the offer - Royal Caribbean International Print This Page Q: What if I make a purchase using an offer on my SeaPass card but then later decide to return the item?  What happens to the offer? A: If you return a purchase made using a Crown & Anchor Society offer, the offer will be loaded back onto your SeaPass card for future use.  
  What about other coupons that I receive from my travel agent, are those on my SeaPass card - Royal Caribbean International Print This Page Q: What about other coupons that I receive from my travel agent, are those on my SeaPass card? A: No. Right now this paperless update is ONLY for Crown & Anchor Society Coupons.  
  During the cruise, what will I need with me to get back on the ship - Royal Caribbean International Q: During the cruise, what will I need with me to get back on the ship? A: At the pier, you will receive a SeaPass® card once you're all checked in. The SeaPass card is one of the most important things you'll have onboard -  
  How will the bar staff know I have purchased the all-inclusive beverage packages - Royal Caribbean International Q: How will the bar staff know I have purchased the all-inclusive beverage packages? A: A sticker will be placed on your SeaPass® card for identification. The bar staff will request to see your SeaPass for verification prior to service, so keep it handy.  
  How do I pay for onboard purchases - Royal Caribbean International Q: How do I pay for onboard purchases? A: All of Royal Caribbean International ships operate on a "cashless" system, meaning your boarding card, (also known as your SeaPass card), will be used as a charge card to make all onboard purchases. Normally to activate this SeaPass® account, most guests provide a credit card, (American Express, Optima, MasterCard, Visa, Discover and Diner's Club), to have these purchases charged to at the end of their cruise.  
  What is the currency conversion service - Royal Caribbean International This service uses highly visible, market-driven exchange rates so that there is full transparency and you know exactly what your charges will be in your home currency at the end of the voyage. The exchange rate used, as well as your total charges, will be printed on your final SeaPass® onboard statement before you leave the vessel. By electing to bill your card in your home currency, you will not be charged any additional fees by your credit card issuer.  
  How am I identified as having purchased the Fountain Soda package - Royal Caribbean International A: A complimentary Coca-Cola® souvenir cup will be delivered to your stateroom. Upon embarkation, an icon will be placed on your SeaPass® Card which indicates your participation in the unlimited fountain soda package. You may also want to know: What is the Fountain Soda Package?  
  What makes having a lapel pin so important for the Crown & Anchor Society - Royal Caribbean International A: It is important to us that our onboard staff be able to easily recognize you as a Crown & Anchor Society member. While this information is on your SeaPass® card, by wearing your CAS lapel pin, our onboard staff will be able to recognize you and provide the type of service you expect as a returning guest and Crown & Anchor Society member. Search FAQs  
  What if start my cruise mid-sailing? Do I still receive the same benefits - Royal Caribbean International A: Yes. All offers will be loaded onto your SeaPass card when you board your cruise. They will expire when you depart.  
  When do these offers expire - Royal Caribbean International Q: When do these offers expire? A: Offers are according to what membership level you are in, will be loaded onto your individual SeaPass card on day one of your cruise. These offers expire when the cruise ends.  
  What happens to my offers if I am traveling on consecutive cruises - Royal Caribbean International Q: What happens to my offers if I am traveling on consecutive cruises? A: A new set of offers will be loaded onto your SeaPass card on day one of the next voyage. Offers do not carry over to the next sailing even if you are a consecutive cruiser.  
  What are paperless coupons - Royal Caribbean International The coupon experience and offering will now provide the same rich saving’s but be completely paperless. All offers will be loaded onto the guest SeaPass card for redemption. Search FAQs  
  What if my Crown & Anchor Society welcome letter is not delivered to my stateroom on Day 1 - Royal Caribbean International Q: What if my Crown & Anchor Society welcome letter is not delivered to my stateroom on Day 1? A: Your offers will still be loaded onto your SeaPass card on Day 1 of your sailing. For your welcome letter, please let your Loyalty and Cruise Sales manager know that you did not receive it.  
  Is the gratuity required - Royal Caribbean International Q: Is the gratuity required? A: The gratuity is automatically added to each guest's SeaPass® account on a daily basis. In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services during their cruise.  
  Before You Board See all results in Before You Board  
  How do I pay for onboard purchases? Q: How do I pay for onboard purchases? A: All of Royal Caribbean International ships operate on a "cashless" system, meaning your boarding card, (also known as your SeaPass card), will be used as a charge card to make all onboard purchases. Normally to activate this SeaPass® account, most guests provide a credit card, (American Express, Optima, MasterCard, Visa, Discover and Diner's Club), to have these purchases charged to at the end of their cruise.  
 
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