CONTACT US

We are here to help with reservations, Crown & Anchor memberships and general questions.  Check out our FAQs here.

 

Reserve Your Royal Caribbean Holiday       1800 754 500
Monday - Friday 08:00 to 20:00 hrs. AEST or ADST
Saturday 10:00 to 16:00 hrs. & Sunday 10:00 to 14:00 hrs. AEST or ADST

New Zealand Customer Service

 

  0800 102 123 
Brochure Orders
  Click Here
 
Pre Cruise Questions and Arrangements   Pre Cruise Enquiries please Email Us
Fax: (02) 4322 0326
 
Post Cruise Questions and Comments
  Letters should be sent to:
Guest Relations
Level 12, 157 Walker Street
North Sydney, NSW 2060

You are welcome to call or email our Guest Relations Department on:
Toll Free: 1800 754 500 Follow the prompts
Monday - Friday 08:00 to 18:00 hrs. AEST or ADST
Saturday 10:00 to 16:00 hrs. & Sunday 10:00 to 14:00 hrs. AEST or ADST 
royalcustomerserviceau@rcclapac.com
Sales and Services Department:
Toll Free: 1800 754 500 Follow the prompts
Monday - Friday 08:00 to 20:00 hrs. AEST or ADST
Saturday 10:00 to 16:00 hrs. & Sunday 10:00 to 14:00 hrs. AEST or ADST 
royalcustomerserviceau@rcclapac.com
 
Lost Luggage
  (02) 9550 0047 Intercruises
1800 754 500 
 
Conferences & Incentives   1800 754 500 Groups
 
Day of Cruise Travel Assistance for cruises in Australia   Weekends only
(Saturday & Sunday) -
(02) 9550 0047 - Intercruises

Weekdays only
(Monday - Friday) -
1800 754 500 Option 1 - RCL Cruises AUS office
 
Onboard Art Purchases   Email artresolution@rccl.com

My Personas

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