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Questions related to Healthy Sail Center

Vaccinated guests do not require any tests in Cyprus after the cruise. Unvaccinated guests that decide to extend their stay in Cyprus after the cruise or live in Cyprus may be required to take a test upon debark and in some instances may need to quar...
CHOOSE A PORT OF DEPARTURE: ALL U.S. PORTS, PUERTO RICO AND CANADA EUROPE PORTS ALL AUSTRALIA PORTS HAIFA, ISRAEL SINGAPORE Vaccination requirements vary by port of departure and by age group. Below are the current published requirements for select p...
Vaccination Accommodations Requests  For some sailings where local regulations require vaccination, such as those visiting Canada and Bermuda, we have adopted operational capacity restrictions that restrict the number of guests we can carry who are n...
For Cruises Departing From North America We strongly recommend that fully vaccinated guests get a booster dose when they become eligible to do so. However, a booster is currently not required to be considered fully vaccinated. There is currently no g...
In order to support the containment of COVID-19 in Cyprus all inbound passengers are required to present a 'flight pass' to fly prior to boarding. The requirements defined by the Ministry of Health are dependent on a number of factors about you and y...
No.  Cruise ship passengers visiting Greece as a port of call are not required to complete the passenger locator form (PLF). 
CHOOSE A PORT OF DEPARTURE: ALL U.S. HOMEPORTS AMSTERDAM, NETHERLANDS AUSTRALIA COPENHAGEN, DENMARK GREECE HAIFA, ISRAEL SINGAPORE SOUTHAMPTON, ENGLAND SPAIN STOCKHOLM, SWEDEN VANCOUVER, BRITISH COLOMBIA Testing requirements vary by port of departure...
Below are details about which tests are accepted to board the ship. The type of test you need for your cruise, as well as the testing window, can vary depending on your departure port and vaccination status. If you are unclear on test requirements yo...
Updated Vaccination Protocol for U.S. and European Cruises Departing on or after September 5, 2022 Beginning September 5, all travelers, regardless of vaccination status, can cruise on the following itineraries, as long as they meet testing requireme...
For Cruises Departing U.S. Homeports, Puerto Rico and Canada A Certificate of Recovery will not be accepted in lieu of a vaccination record card by ports of call that require all guests of vaccine-eligible age to be vaccinated. In these ports, all tr...
CHOOSE A PORT/COUNTRY OF DEPARTURE: UNITED STATES AMSTERDAM, NETHERLANDS AUSTRALIA COPENHAGEN, DENMARK GREECE HAIFA, ISRAEL ITALY SINGAPORE SOUTHAMPTON SPAIN STOCKHOLM, SWEDEN VANCOUVER As policies continue to evolve with the latest public health gui...
Guidance on Pre-Cruise Testing Issues for U.S. and Canada Homeports It’s important that both vaccinated guests, and unvaccinated kids, make every effort to get your pre-cruise test within the required timeframe. You must secure this test on your own,...
In order to be considered fully vaccinated, a guest must have received their last dose in their vaccine series no less than 14 full days before their sail date. The 14-day period starts the day you get your last dose — that’s Day 1. After 14 days pas...
First, make sure you understand Test Requirements for your specific sailing. The timing for when you need to take your test can vary, based on where you are sailing. When calculating which days you can take your test, be aware that the day you set sa...
Current mask policies are below. Mask policies are continually evaluated as public health standards and government regulations evolve. Booked guests will be advised of the latest requirements for their port of departure before sailing.   For sailings...
When going into a public port, you should take care to observe all local mask ordinances that are in place. While on our shore excursions, requirements will vary, but we generally expect that you will be able to remove your mask in outdoor settings w...
What It Means to Be "Up to Date" For the best European cruise experience, we strongly recommend guests be "up to date" on their COVID-19 vaccination per the European Medicines Agency (EMA).   To be considered up to date by all European countries we s...
Should you have a fever or other symptoms of illness at the terminal, this could result in a denial of boarding for you and those in your travel party. Therefore, we strongly encourage you to monitor your health in the days leading up to the cruise a...
No, due to the specific boarding day processes required to evaluate the health of everyone onboard, we cannot have guests join the cruise downline once the sailing has embarked.
With staggered arrival appointments, and the ability to complete necessary steps via the Royal Caribbean App before arriving, we don't anticipate that the embarkation process will take much longer than is typically required.
A secondary screening may be required in certain circumstances. The guest will be directed to a location where the secondary screening will be conducted in a way that ensures guest privacy. During secondary screenings, trained third-party health care...
This will vary by terminal and depends on the space available. Some floor space in our terminals will need to be used to support certain features of a healthy boarding experience, such as our boarding day test setup. Where possible, we will work to a...
All travelers age 2 and older, or their legal guardians, must apply for a Bermuda Travel Authorization if your cruise stops in Bermuda. Even if you do not plan to go ashore in Bermuda, you must have the Authorization. You will be required to present ...
On Royal Caribbean ships, 100% fresh ocean air is continuously supplied from outside. Intake of air occurs on one side of the ship for cooling and ventilation, then the air is removed via exhaust on the opposite side of the ship. This continual intak...
Hand sanitizer stations have always been available throughout the ship, but we've now increased that number by 75%. And we're placing them anywhere you're most likely to use them, near elevators and at exits and entrances to all venues, plus anywhere...
Hand hygiene onboard has always been a priority for us, as a proven way of helping protect the health and safety of our guests and crew, with numerous hand washing sink stations and hand sanitizer stations located throughout the ship. Now we've incre...
In compliance with strict standards set by U.S. Public Health Services (USPHS) and the Vessel Sanitation Program (VSP), our ships have always been maintained using the most rigorous cleaning regimens. Now, with guidance from our Healthy Sail Panel, w...
The temperature of washers and dryers onboard follows the guidance of the U.S. CDC to ensure all laundered goods, including towels, bed linens, and cloth napkins, are fully sanitized.
Muster drills are an important part of ensuring our guests' safety — and we're excited to introduce an entirely new approach to delivering that information, called Guest Safety Briefing. This patented system streamlines the traditional muster process...
Nope! All of our onboard venues or experiences are open to all our guests and operating normally. You may notice some minor protocols in place for your health and safety. Signage will be posted at venues and experiences to guide you.
Absolutely! For our guests’ convenience, we’ve gathered some well-known third-party COVID-19 test providers accessibly located near various homeports. Locate your departure port below to see options. If you don’t see your departure port below, we are...
If you or a member of your travelling party tests positive for COVID-19 in the 14 days following your cruise, please contact our post cruise customer service team. You should also inform your local health agency.
CHOOSE A PORT OF DEPARTURE: NORTH AMERICA (U.S., PUERTO RICO, CANADA) AUSTRALIA EUROPE PORTS HAIFA, ISRAEL SINGAPORE     For Cruises Departing from North America (U.S., Puerto Rico, Canada) Vaccines that are fully approved or authorized for emergency...
At our private destination, Perfect Day at CocoCay, we implement the same standards of enhanced cleaning and sanitization protocols that we've implemented onboard are also in place. Public areas are cleaned frequently and consistently using alcohol-b...
If your U.S. sailing requires you to provide a proctored (professionally supervised) negative test result to board, you may use our eMed Test Kits to satisfy the requirement, as long as you are fully vaccinated and at least 5 years old. Unvaccinated ...
Guests can visit most ports of call freely, regardless of vaccination status. A handful of ports currently require guests to book a shore excursion to go ashore. See below to understand which ports require this. Healthy Shore Excursions  Know that Ro...
International guests travelling from overseas to cruise from Australia must meet the Australian Government entry requirements, and ensure they are fully vaccinated for COVID-19 with an approved or recognized vaccination course by the Therapeutic Good...
If any of our guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. Rapid COVID-19 tests can be conducted right onboard in our medic...
Telehealth Testing for Cruises Departing from U.S. Ports and Canada If your sailing requires you to provide a negative test result to board, you may use a telehealth service to do so, as long as you meet the following requirements: The test must be t...
In the event any of our guests or crew tests positive for COVID-19 onboard, we have a robust, tiered response plan in place that we've developed with guidance from local authorities and leading public health experts. The tiers increase protocols and ...
Guests who test positive for COVID-19 will remain in their stateroom or be moved to isolation staterooms that are closer to the Medical Center. Guests and will enjoy complimentary amenities like Wi-Fi and room service, along with regular visits or te...
If a guest starts to feel ill, they should report the need for immediate medical attention by phone, to the nurse on duty. Our medical team will evaluate the guest in the comfort and privacy of their stateroom, by an in-person visit or by video tele-...
Rules and recommendations on post-travel quarantine vary among U.S. states, localities, schools and workplaces. Before traveling, guests should familiarize themselves with any requirements that may exist so that they may plan accordingly.
For all sailings departing from Australia We strongly recommend that all guests have travel insurance and international guests travelling from overseas ensure their travel insurance policy includes cover for COVID-19 related costs and medical care.  ...
Absolutely! We welcome guests to cruise on as many back-to-back cruises as they wish. The travel requirements and health protocols, such as pre-cruise testing, may vary based on your departure port and vaccination status. We will continue to evaluate...
Acceptable Proof of Vaccination We will ask that you disclose your vaccination status before boarding (via the Royal Caribbean app, website, or at the terminal). Fully vaccinated guests should bring their vaccination record in case local businesses o...
Yes, if you meet the requirements to enter Spain, you may travel, presenting a document/certificate certifying vaccination against COVID-19, a negative diagnostic test or recovery against COVID-19, according to the provisions of current legislation r...
All crew members onboard and at our private destinations are fully vaccinated. Crew members receive a booster dose as they become eligible. They also complete COVID-19 testing regularly. All crew members are responsible for cleaning and maintaining t...
Yes, all crew members living and working at our private destination Perfect Day at CocoCay will be fully vaccinated, and will undergo the same regular health screening processes as those onboard our ships.
Contact tracing is an important part of our enhanced protocols to keep all our guests and crew safe on cruises from Singapore.  Per local authorities, guests must (1) check-in and out upon boarding and disembarking the ship via SafeEntry using signbo...
Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge.  100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the...
Our Refusal to Transport Policy, which includes a non-exhaustive list of reasons why you may be denied boarding, can be found here.  Some examples include, but are not limited to:    Prior to boarding, or at any time during the voyage, failure to com...
If you feel ill in the days before your cruise, you should not travel. In the event you or any member of your traveling party tests positive for COVID-19 in the 10 days before your cruise departs, or at the boarding terminal, you and your traveling p...
You can find the complete and up to date Guest Health, Safety, and Conduct Policy click here. To see the complete updated Refusal to Transport policy, click here.
We strongly advise that all guests download and use the Royal Caribbean App available for Apple and Android devices. It has been enhanced with features that are essential to a smooth and safe boarding day and cruise. These features include notificati...
Certain guests may be at an increased risk of becoming infected with COVID-19 (coronavirus). Guests of any age with certain underlying medical conditions may also be at an increased risk of developing COVID-19. Before booking or sailing on a cruise, ...
In addition to our booking terms or cruise ticket contract — which all guests must accept — guests will be required to acknowledge the risks associated with pathogen transmission during their voyage and on tours or other shoreside experiences at our ...
The term "traveling party" can include guests traveling in the same stateroom or reservation; guests traveling in multiple staterooms or as part of multiple reservations; as well as guests we determine to be legally or socially related or proximate i...
Our safety ambassadors onboard will enforce Guest Health, Safety, and Conduct Policy as well as our Refusal to Transport Policy. Shoreside, our safety ambassador teams will work with local authorities to enforce both our Guest Health, Safety, and Con...
In the interest of public health onboard, isolation and/or quarantine may be required to prevent exposure to people who have or may have COVID-19. A guest that tests positive for COVID-19 will need to isolate onboard for a period of time — either unt...

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