contact us

We are here to help with reservations, Crown & Anchor memberships and general questions.

call us
Ready to book or Already booked? Call our Royal Vacation Planners 24/7

additional numbers

send us a message

*Required fields

Required

Required

Required

Required

Required

Required

(0/ 5000 Characters)

Message Sent!

CONTACT US

Christmas Hours - Royal Caribbean phone lines will be operating as usual with the exception of Wednesday 25th December when we are closed for Christmas Day.

BOOKINGS & PRE DEPARTURE ENQUIRIES

Opening hours

Monday to Friday 8:30am to 9pm
Saturday & Sunday 9am to 7pm

0344 493 4005 

BEFORE YOUR CRUISE
royalcustomerserviceuk@rccl.com
MEDICAL/DIETARY REQUIREMENTS
royalspecialservicesuk@rccl.com
FLIGHT ARRANGEMENTS
royalairuk@rccl.com

 

CROWN & ANCHOR ENQUIRIES

Opening hours

Monday to Friday 8:30am to 8pm
Saturday 9am to 6pm
Sunday 10am to 5pm

0344 493 5010 

CROWN & ANCHOR
crownanchor.uk@rccl.com

 

CONFERENCES, MEETINGS, CHARTERS & CORPORATE EVENTS

Opening hours

Monday to Friday 9am to 5:30pm
Saturday & Sunday Closed

0344 493 6118 

GROUPS
GroupsUK@rccl.com

POST DEPARTURE ENQUIRIES

Opening hours

24 hours daily
01932 834 119 
Local Call Charges Apply

AFTER YOUR CRUISE
Lost Luggage and Lost & Found
customerrelationsuk@rccl.com

 

MEDIA ENQUIRIES

UK Press office

Please note that this line is for enquiries from the UK Media only. The Press Office does not have access to customer booking information and is unable to transfer calls. For all customer enquiries, please use the pre or post-departure contact details listed above and a member of the team will be happy to assist you.

royalcaribbean@wcommunications.co.uk

 

WRITTEN ENQUIRIES CAN BE SENT TO:

RCL Cruises Ltd.
The Heights
Weybridge
Surrey
United Kingdom
KT13 0NY
Company registered in England and Wales.
Company registered number 07366612
VAT number 102 8339 40

My Personas

code: