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Spm.

For all sailings cancelled by the COVID-19 operations suspension, if I received the 125% Future Cruise Credit, can I change my mind and opt for a refund prior to the cruise credit expiration date?

Svar

 Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have the option to request a refund by:

  • September 30, 2021, if you were booked on:
    • Quantum of the Seas Brisbane sailings departing October 30, 2021 – April 26, 2022
    • Ovation of the Seas departing September 17, 2021 – October 16, 2021
    • Serenade of the Seas departing September 26, 2021 – October 7, 2021
    • Voyager of the Seas departing August 1, 2021 – March 24, 2022
    • Spectrum of the Seas Shenzhen sailings departing December 2, 2021 – January 8, 2022
    • Brilliance of the Seas departing September 4, 2021 – April 25, 2022
    • Enchantment of the Seas departing September 4, 2021 – December 11, 2021
    • Liberty of the Seas departing September 26, 2021
    • Ovation of the Seas departing October 27, 2021 – April 10, 2022
    • Radiance of the Seas departing October 15, 2021 – April 10, 2022
    • Rhapsody of the Seas departing February 26, 2022 – April 16, 2022
    • Serenade of the Seas departing October 24, 2021 – February 27, 2022
    • Vision of the Seas departing September 5, 2021 – January 14, 2022
  • December 31, 2021, if you were booked on:
    • Ovation of the Seas sailings departing December 13, 2021 – April 25, 2022

Once you request a refund, your Future Cruise Certificate will be deactivated. Please note, if you choose the refund option and the refund is processed, you cannot go back to a Future Cruise Credit at a later time.

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