Questions related to Guest Conduct & Other Policies
The Cruise Critic Meet & Mingle onboard gatherings have been discontinued. Guests are welcome to host self-led gatherings in one of our many venues onboard.
We have outlined the expectations of behaviour for people enjoying a cruise holiday in our Guest Conduct Policy. It is available on our website. Most simply put, we want all of our guests to enjoy their holiday to the fullest, except when their behav...
You are certainly welcome to bring cash to enjoy your holiday experience. There are ATM services onboard and limited currency conversion services. There is a withdrawal fee to use the ATMs onboard.
Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.
While onboard, you can provide feedback to any of our members of staff who will be happy to help make your holiday experience as enjoyable as possible. We also have a Guest Services Desk who can help answer any questions and accept your feedback. Whe...
While the Casino is open in US Territorial or International waters, all US Citizens or Residents will be issued with a W2G form and required information will be reported to the US Internal Revenue Service for the following events: Individual poker ma...
Effective immediatly on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows. The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating in North ...
MINIMUM AGE TO SAIL UNACCOMPANIED Royal Caribbean's minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). Royal Caribbean's minimum age to sail unaccompanied on sailings originating in South America, Europe, A...
Yes. Guests who consume their personal wine and champagne in public areas, will incur a $15 corkage fee per bottle. For more information on our alcohol policy, click here.
Guests Visitors: Guests sailing on board Royal Caribbean International ships are not authorised to have visitors onboard the ships. Travel Advisers: All arrangements for travel advisers to visit our ships for business reasons must be authorised in ad...
Save The Waves® is a Royal Caribbean International-sponsored program that focuses on protecting the ecology of the oceans, both in port and at sea. Click here to learn more!
We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request ...
Duty-free items purchased onboard can be taken to your room and enjoyed during your holiday. However, duty-free alcohol and, in some areas, cigarettes will be delivered on the final day or morning of your voyage.
One of the best things about cruising is the food! And there will be many dining options available to suit most tastes and preferences. However you are free to bring non-perishable prepackaged food in limited quantities. While we have many drink offe...
You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is USD 7.95 per minute and will be automatically charged to your SeaPass account. Your friends and family can contact the ship by calling (888) 724-7447. Or from outside t...
If you lose an item onboard, please go to Guest Services where we maintain a Lost and Found service. If you discover that you may have lost an item after you left the ship, please see the following links: English: https://www.chargerback.com/reportl...
Firearms & Ammunition, including realistic replicas. Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.) Illegal Drugs & Subst...
For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smokin...
Yes. During operating hours, the casino will allow smoking, with certain areas designated as non-smoking. There will be visible signage indicating the non-smoking area in the casino. All cruises departing from China and Hong Kong will not have a non-...
Indoor smoking is permitted in the Casino, the cigar clubs on Freedom and Voyager Class ships, and one designated smoking venue on ships sailing from Chinese homeports. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor...
Just like the security screening at an airport, we also screen all luggage our guests bring onboard to ensure everyone’s safety. If there is an item in your luggage that is prohibited or is believed to be prohibited, your bag will be taken to a scree...
Guests are not allowed to bring beer or hard liquor onboard for consumption or any other use. Alcoholic beverages (beer, seltzer, or hard liquor) seized on embarkation day will be returned at the end of the voyage provided that they are in the origin...
