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Q

What items are refundable on the canceled or suspended sailings?

A

Refunds will be provided for refundable air, prepaid gratuities, pre- and post-cruise hotels booked through Royal Caribbean International®, and transfers booked through Royal Caribbean International. Any pre-cruise purchases made through My Cruise Planner on sailings that were scheduled to depart on or before April 10, 2020, will receive a full refund back to the original form of payment. For sailings scheduled to depart April 11–May 11, 2020, you can elect to receive a 125% onboard credit to be used on a future sailing, or you can receive a 100% refund back to the original form of payment. Visit https://cruiseplanneroffer.questionpro.com/ to elect the onboard credit. If you have not elected to receive the onboard credit by April 8, 2020, you will automatically receive a full refund to the original form of payment. These refunds will take 7-10 business days to be processed.

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