 |
|
During the cruise, what will I need with me to get back on the ship?
Is there a way to transfer pictures from my digital camera to a CD onboard?
What is an Onboard Expense Account? How does it work?
During the cruise, what will I need with me to get back on the ship?
Are ATM machines available onboard?
What is an Onboard Expense Account? How does it work?
What are gratuity guidelines for cruises?
Are ATM machines available onboard?
What are gratuity guidelines for cruises?
What are the gratuity guidelines for the tour portion of a cruisetour?
Are there physically challenged facilities available onboard?
What are the gratuity guidelines for the tour portion of a cruisetour?
Are there physically challenged facilities available onboard?
What activities are available for children and teens?
What activities are available for children and teens?
How do I find the hours and activities for Adventure Ocean?
Are babysitters available onboard?
How do I find the hours and activities for Adventure Ocean?
Are babysitters available onboard?
Is there a charge for skates or ice skating onboard? What size skates are there?
What are the dress codes onboard?
Is there a charge for skates or ice skating onboard? What size skates are there?
What are the dress codes onboard?
What is Royal Caribbean International's Age Policy?
What is Royal Caribbean International's Age Policy?
Does Royal Caribbean provide highchairs or baby strollers?
Can cribs/rollaways be provided in my stateroom?
Does Royal Caribbean provide highchairs or baby strollers?
What electrical voltage is offered onboard?
Can cribs/rollaways be provided in my stateroom?
What electrical voltage is offered onboard?
Are walkie-talkies allowed onboard?
Is Internet access available from the ship?
Are walkie-talkies allowed onboard?
Do the menus and entertainment change from sailing to sailing?
Is Internet access available from the ship?
Do the menus and entertainment change from sailing to sailing?
How can I audition to become a singer or dancer onboard?
Who do I contact if my onboard purchase is lost or damaged?
How can I audition to become a singer or dancer onboard?
Who do I contact if my onboard purchase is lost or damaged?
What items are not allowed onboard the cruise ship?
Does the SeaPass card include security features?
During the cruise, what will I need with me to get back on the ship?
At the pier, you will receive a SeaPass card once you're all checked in. The SeaPass card is one of the most important things you'll have onboard - besides your camera and sunscreen.
Your SeaPass works as:
 |
Your room key
|
|
Your boarding pass at all ports of call |
|
Our Specialty Restaurants - like Chops Grille or Portofino - offer amazing food in a restaurant atmosphere. |
Be sure to keep it with you at all times!
Is there a way to transfer pictures from my digital camera to a CD onboard?
The Photo Shops onboard have mini digital photo labs that allow you to have pictures burned onto a CD. Pictures from a digital cameras cannot be transferred to a CD from the computers onboard our ships.
What is an Onboard Expense Account? How does it work?
An Onboard Expense Account is the cashless system used for all onboard purchases and services.
The account may be set-up with either a credit card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.
For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the last night of your cruise vacation for your review.
Guests that set up an account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
During the cruise, what will I need with me to get back on the ship?
At the pier, you will receive a SeaPass card once you're all checked in. The SeaPass card is one of the most important things you'll have onboard - besides your camera and sunscreen.
Your SeaPass works as:
|
Your room key
|
|
Your boarding pass at all ports of call |
|
Our Specialty Restaurants - like Chops Grille or Portofino - offer amazing food in a restaurant atmosphere. |
Be sure to keep it with you at all times!
Are ATM machines available onboard?
All ships in the Royal Caribbean fleet have ATM machines. There is a transaction fee up to $5.50 plus any other fees the guests financial institution would charge.
What is an Onboard Expense Account? How does it work?
An Onboard Expense Account is the cashless system used for all onboard purchases and services.
The account may be set-up with either a credit card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.
For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the last night of your cruise vacation for your review.
Guests that set up an account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
What are gratuity guidelines for cruises?
So that you can thank those who have made your cruise vacation better than you could have imagined, we've developed these gratuity guidelines:
| Suite attendant: |
$5.75 USD |
a day per guest |
| Stateroom attendant: |
$3.50 USD |
a day per guest |
| Dining Room Waiter: |
$3.50 USD |
a day per guest |
| Assistant Waiter: |
$2.00 USD |
a day per guest |
| Headwaiter: |
$.75 USD |
a day per guest |
Note: These gratuities apply to guests of all ages.
Gratuities for other service personnel are at your discretion. A 15% gratuity will automatically be added to your bar bill or wine check when you are served.
Notice to Guests: Gratuities may be shared with other crew members depending on the particular service requirement. |
Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:
 |
Pre paid by having them added to your reservation by your booking agent. |
|
Added to your onboard SeaPass account. |
|
Paid in cash at the end of the cruise |
Are ATM machines available onboard?
All ships in the Royal Caribbean fleet have ATM machines. There is a transaction fee up to $5.50 plus any other fees the guests financial institution would charge.
What are gratuity guidelines for cruises?
So that you can thank those who have made your cruise vacation better than you could have imagined, we've developed these gratuity guidelines:
| Suite attendant: |
$5.75 USD |
a day per guest |
| Stateroom attendant: |
$3.50 USD |
a day per guest |
| Dining Room Waiter: |
$3.50 USD |
a day per guest |
| Assistant Waiter: |
$2.00 USD |
a day per guest |
| Headwaiter: |
$.75 USD |
a day per guest |
Note: These gratuities apply to guests of all ages.
Gratuities for other service personnel are at your discretion. A 15% gratuity will automatically be added to your bar bill or wine check when you are served.
Notice to Guests: Gratuities may be shared with other crew members depending on the particular service requirement. |
Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:
|
Pre paid by having them added to your reservation by your booking agent. |
|
Added to your onboard SeaPass account. |
|
Paid in cash at the end of the cruise |
What are the gratuity guidelines for the tour portion of a cruisetour?
To thank those who served you well, we generally suggest the following guidelines:
| Tour Director: |
$3.00 USD (or CAD/EUR equivalent) a day per guest |
| Motorcoach Driver: |
$2.50 USD (or CAD/EUR equivalent) a day per guest |
| Traincar Host: |
$1.00 USD (or CAD/EUR equivalent) a day per guest |
| Wait Staff: |
$2.50 USD (or CAD/EUR equivalent) a day per guest |
Notice to Guests: Gratuities may be shared with other crew members depending on the particular service requirement.
Are there physically challenged facilities available onboard?
We're happy to say that all the ships in our fleet have physically challenged facilities available onboard.
What are the gratuity guidelines for the tour portion of a cruisetour?
To thank those who served you well, we generally suggest the following guidelines:
| Tour Director: |
$3.00 USD (or CAD/EUR equivalent) a day per guest |
| Motorcoach Driver: |
$2.50 USD (or CAD/EUR equivalent) a day per guest |
| Traincar Host: |
$1.00 USD (or CAD/EUR equivalent) a day per guest |
| Wait Staff: |
$2.50 USD (or CAD/EUR equivalent) a day per guest |
Notice to Guests: Gratuities may be shared with other crew members depending on the particular service requirement.
Are there physically challenged facilities available onboard?
We're happy to say that all the ships in our fleet have physically challenged facilities available onboard.
What activities are available for children and teens?
There's no better way to excite every member of your family than with a Royal Caribbean cruise vacation. We offer a huge variety of activities onboard and excursions on shore, so you can explore and have fun as a group or break out and do the things you each love most.
Many of our excursions offer the excitement and wonder that appeal to all ages. Be sure to check the descriptions to pick the ones your family will enjoy.
Onboard, our Adventure Ocean Youth Program offers adventure (and education) for kids ages 3-17 with different activities and programs for different age groups. For our youngest guests and their parents, we offer Fisher-Price Playgroups with interactive sessions for 6 to 36-month-olds developed by early childhood experts at Fisher-Price.
What activities are available for children and teens?
There's no better way to excite every member of your family than with a Royal Caribbean cruise vacation. We offer a huge variety of activities onboard and excursions on shore, so you can explore and have fun as a group or break out and do the things you each love most.
Many of our excursions offer the excitement and wonder that appeal to all ages. Be sure to check the descriptions to pick the ones your family will enjoy.
Onboard, our Adventure Ocean Youth Program offers adventure (and education) for kids ages 3-17 with different activities and programs for different age groups. For our youngest guests and their parents, we offer Fisher-Price Playgroups with interactive sessions for 6 to 36-month-olds developed by early childhood experts at Fisher-Price.
How do I find the hours and activities for Adventure Ocean?
We keep all the info on our Fisher-Price Playgroups and Adventure Ocean Youth Programs right here online. Some programs do vary by ship and itinerary, and you'll find that noted in the program description.
Are babysitters available onboard?
Babysitting is offered both in a group setting, and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk (Purser's Desk) at least 24 hours in advance.
It cannot be reserved prior to the cruise vacation and there is no guarantee that sitters will be available. The service is offered between 8:00 am and 2:00 am when personnel is available. Sitters will be assigned on a first come first served basis
Children MUST be at least 1 year old.
Approximate Rate: $10.00 per hour for one or two children within the same family or $15.00 per hour for three children within the same family.
Times and prices are subject to change without notice. Payment must be made in cash.
How do I find the hours and activities for Adventure Ocean?
We keep all the info on our Fisher-Price Playgroups and Adventure Ocean Youth Programs right here online. Some programs do vary by ship and itinerary, and you'll find that noted in the program description.
Are babysitters available onboard?
Babysitting is offered both in a group setting, and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk (Purser's Desk) at least 24 hours in advance.
It cannot be reserved prior to the cruise vacation and there is no guarantee that sitters will be available. The service is offered between 8:00 am and 2:00 am when personnel is available. Sitters will be assigned on a first come first served basis
Children MUST be at least 1 year old.
Approximate Rate: $10.00 per hour for one or two children within the same family or $15.00 per hour for three children within the same family.
Times and prices are subject to change without notice. Payment must be made in cash.
Is there a charge for skates or ice skating onboard? What size skates are there?
Skates and skating are complimentary on the ships with ice rinks. All skates are unisex. We offer figure and hockey style skates in adult sizes only. Skates are very similar to regular rental boots rented at most ice rinks.
We carry the following sizes:
|
Children size: 2 - 7 |
|
Adult size: 1, 2, 3, 4, 5, 6, 7, 8, 9, 9.5, 10, 11, 12, 12.5, 13 |
What are the dress codes onboard?
There are three distinct types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights are:
|
Casual: Sport shirts and slacks for men, sundresses or pants for women |
|
Smart Casual: Jackets and ties for men, dresses or pantsuits for women |
|
Formal: Suits and ties or tuxedos for men, cocktail dresses for women |
The number of smart casual and formal nights is at the ship's discretion.
Cruise Length |
Casual |
Smart Casual |
Formal |
3-night |
2 |
0 |
1 |
4-night |
3 |
0 |
1 |
5-night |
3 |
1 |
1 |
6-night |
3 |
1 |
2 |
7-night |
4 |
1 |
2 |
8-night |
4 |
2 |
2 |
9-night |
5 |
2 |
2 |
10-night |
6 |
2 |
2 |
11-night |
7 |
2 |
2 |
12-night |
8 |
2 |
2* |
13-night |
9 |
2 |
2 |
14-night |
8 |
3 |
3 |
15-night+ |
Remaining Casual |
3 |
3 |
Note: *Some 12-night European cruises may have 3 formal nights
We appreciate your usual parental guidance and cooperation in observing these easy guidelines with your children.
Please note ice skating on our Voyager Class & Freedom Class ships requires that all skaters wear long pants and socks for their own comfort and safety. Capris and long shorts are permitted.
Is there a charge for skates or ice skating onboard? What size skates are there?
Skates and skating are complimentary on the ships with ice rinks. All skates are unisex. We offer figure and hockey style skates in adult sizes only. Skates are very similar to regular rental boots rented at most ice rinks.
We carry the following sizes:
|
Children size: 2 - 7 |
|
Adult size: 1, 2, 3, 4, 5, 6, 7, 8, 9, 9.5, 10, 11, 12, 12.5, 13 |
What are the dress codes onboard?
There are three distinct types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights are:
|
Casual: Sport shirts and slacks for men, sundresses or pants for women |
|
Smart Casual: Jackets and ties for men, dresses or pantsuits for women |
|
Formal: Suits and ties or tuxedos for men, cocktail dresses for women |
The number of smart casual and formal nights is at the ship's discretion.
Cruise Length |
Casual |
Smart Casual |
Formal |
3-night |
2 |
0 |
1 |
4-night |
3 |
0 |
1 |
5-night |
3 |
1 |
1 |
6-night |
3 |
1 |
2 |
7-night |
4 |
1 |
2 |
8-night |
4 |
2 |
2 |
9-night |
5 |
2 |
2 |
10-night |
6 |
2 |
2 |
11-night |
7 |
2 |
2 |
12-night |
8 |
2 |
2* |
13-night |
9 |
2 |
2 |
14-night |
8 |
3 |
3 |
15-night+ |
Remaining Casual |
3 |
3 |
Note: *Some 12-night European cruises may have 3 formal nights
We appreciate your usual parental guidance and cooperation in observing these easy guidelines with your children.
Please note ice skating on our Voyager Class & Freedom Class ships requires that all skaters wear long pants and socks for their own comfort and safety. Capris and long shorts are permitted.
What is Royal Caribbean International's Age Policy?
No guest under the age of twenty-one (21) will be reserved in a stateroom unless accompanied by an adult twenty-one (21) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required).
INFANT POLICY
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic, Transpacific, Hawaii, select South American cruises/cruisetours and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old.
As of April 22, 2008, the list of cruises to which the 12 month minimum age requirement applies (in addition to all Transatlantic, Transpacific, and Hawaii cruises) is as follows:
- Mariner of the Seas - January 4, 19, February 3, 2009;
- Splendour of the Seas - March 30, 2009;
- Legend of the Seas - October 23, 2009.
- Legend of the Seas - November 4, 2009.
Any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.
Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
Royal Caribbean International reserves the right to ask for proof of age. Royal Caribbean International's age policy for gambling and consumption of alcoholic beverages is as follows:
Please note:An individual's age on the date of sailing determines his or her status for their cruise vacation. However, if a guest celebrates their 21st birthday during the cruise, the guest may thereafter ask the Guest Services Manager to modify ship's records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services with his or her parent or guardian and to present a government issued form of identification to establish that the guest's 21st birthday was celebrated during the cruise.
ALCOHOL POLICY
|
Effective as of all sailings commencing on or after July 28, 2006, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International ships is 21.
|
| |
However, on cruises departing from European and South American countries, where the legal drinking age is typically lower than 21, a parent who is sailing with his or her son(s) and/or daughter(s) who is between the ages of 18 to 20, may sign a waiver allowing the 18 to 20 year old to consume alcoholic beverages. Please note: Waivers will be provided to parents upon check-in.
|
| |
The 18- to 20 year-old must agree to comply with Royal Caribbean's policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. Restrictions apply, and this policy is subject to change without notice.
|
|
|
Guests are not allowed to bring alcoholic beverages onboard for consumption or any other use. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Royal Caribbean's Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.
|
|
Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy.
|
| |
All guests must comply with TSA guidelines for transporting liquids.
|
|
Royal Caribbean reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. |
GAMBLING POLICY
Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos).
What is Royal Caribbean International's Age Policy?
No guest under the age of twenty-one (21) will be reserved in a stateroom unless accompanied by an adult twenty-one (21) years of age, or older. This age limit will be waived for minor children sailing with their parents or guardians in adjacent staterooms or under-aged married couples (proof of marriage is required).
INFANT POLICY
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic, Transpacific, Hawaii, select South American cruises/cruisetours and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old.
As of April 22, 2008, the list of cruises to which the 12 month minimum age requirement applies (in addition to all Transatlantic, Transpacific, and Hawaii cruises) is as follows:
- Mariner of the Seas - January 4, 19, February 3, 2009;
- Splendour of the Seas - March 30, 2009;
- Legend of the Seas - October 23, 2009.
- Legend of the Seas - November 4, 2009.
Any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.
Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
Royal Caribbean International reserves the right to ask for proof of age. Royal Caribbean International's age policy for gambling and consumption of alcoholic beverages is as follows:
Please note:An individual's age on the date of sailing determines his or her status for their cruise vacation. However, if a guest celebrates their 21st birthday during the cruise, the guest may thereafter ask the Guest Services Manager to modify ship's records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services with his or her parent or guardian and to present a government issued form of identification to establish that the guest's 21st birthday was celebrated during the cruise.
ALCOHOL POLICY
|
Effective as of all sailings commencing on or after July 28, 2006, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International ships is 21.
|
| |
However, on cruises departing from European and South American countries, where the legal drinking age is typically lower than 21, a parent who is sailing with his or her son(s) and/or daughter(s) who is between the ages of 18 to 20, may sign a waiver allowing the 18 to 20 year old to consume alcoholic beverages. Please note: Waivers will be provided to parents upon check-in.
|
| |
The 18- to 20 year-old must agree to comply with Royal Caribbean's policies, including among other things, agreeing to not provide alcoholic beverages to any other person, regardless of age. Restrictions apply, and this policy is subject to change without notice.
|
|
|
Guests are not allowed to bring alcoholic beverages onboard for consumption or any other use. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Royal Caribbean's Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.
|
|
Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy.
|
| |
All guests must comply with TSA guidelines for transporting liquids.
|
|
Royal Caribbean reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. |
GAMBLING POLICY
Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos).
Does Royal Caribbean provide highchairs or baby strollers?
Highchairs are available on request. Please be sure tohave your travel agent or Certified Vacation Planner note your request on your reservation. Royal Caribbean does not provide strollers.
Can cribs/rollaways be provided in my stateroom?
Royal Caribbean provides Pack and Play's for use onboard. Pack and Play's are similar to a playpen. Cribs are no longer provided.
Pack and Play's specifics:
For use by children unable to climb out, less than 24" tall, and less than 30 lbs. Mesh on four sides Sets up in less than one minute Strong and stable, yet lightweight Approx. dimensions 28"W x 38 7/8"L x 31-1/4"H Mattress/pad is 1" thick Sheets are provided Folds for storage and includes carrying bag with handle
Pack and Play's should be reserved in advance so that we are sure we have enough onboard.
Please Note: Only one Pack and Play per stateroom can be reserved in advance. Requests for additional units must be made onboard.
Does Royal Caribbean provide highchairs or baby strollers?
Highchairs are available on request. Please be sure tohave your travel agent or Certified Vacation Planner note your request on your reservation. Royal Caribbean does not provide strollers.
What electrical voltage is offered onboard?
North American standard, 110 volts AC is used on all of our ships. Outlet adapter is required for European standard. European standard (220 volts AC, round prongs).
Stateroom outlets can accommodate appliances up to 1500 watts.
Can cribs/rollaways be provided in my stateroom?
Royal Caribbean provides Pack and Play's for use onboard. Pack and Play's are similar to a playpen. Cribs are no longer provided.
Pack and Play's specifics:
For use by children unable to climb out, less than 24" tall, and less than 30 lbs. Mesh on four sides Sets up in less than one minute Strong and stable, yet lightweight Approx. dimensions 28"W x 38 7/8"L x 31-1/4"H Mattress/pad is 1" thick Sheets are provided Folds for storage and includes carrying bag with handle
Pack and Play's should be reserved in advance so that we are sure we have enough onboard.
Please Note: Only one Pack and Play per stateroom can be reserved in advance. Requests for additional units must be made onboard.
What electrical voltage is offered onboard?
North American standard, 110 volts AC is used on all of our ships. Outlet adapter is required for European standard. European standard (220 volts AC, round prongs).
Stateroom outlets can accommodate appliances up to 1500 watts.
Are walkie-talkies allowed onboard?
Dect phones (portable phones) are available to rent for $25.00 a week on Radiance and Voyager class vessels. Guests may reserve a set at the Guest Relations Desk, (price is subject to change). Guests are also allowed to have two-way radios, more commonly know as walkie-talkies, for onboard personal communications. Basic specifications are as follows: Up to 10-mile coverage range, Up to 5 watts power, Internal Voice, Operated Transmission, No external mounting antenna.
Is Internet access available from the ship?
Yes, depending on the ship there are two options for staying connected while onboard.
Wireless Internet Access (Wi-Fi)
There will be six designated *"Hot Spots" which vary from ship to ship.
To use our WI-FI access, you'll need:
A laptop
Windows operating system
802.11b Wireless networking capability
The cost for Wi-Fi access through your own laptop is:
Base rate is $.55 per minute or choose from one of our prepaid packages:
$28.00 for 60 minutes
$38.00 for 90 minutes
$55.00 for 150 minutes
All prices are subject to change without notice.
The Internet Cafe/Workstation
These stations provide access to e-mail and the Internet, plus direct connections to favorite websites for stock, sports and entertainment updates. You can also send virtual postcards while at sea, and in ports-of-call worldwide. If you don't have an e-mail account, you can also establish one onboard.
The cost is $.55 per minute or you can choose a prepaid package:
$28.00 for 60 minutes
$38.00 for 90 minutes
$55.00 for 150 minutes
Available onboard all ships.
Prices are subject to change without notice.
Are walkie-talkies allowed onboard?
Dect phones (portable phones) are available to rent for $25.00 a week on Radiance and Voyager class vessels. Guests may reserve a set at the Guest Relations Desk, (price is subject to change). Guests are also allowed to have two-way radios, more commonly know as walkie-talkies, for onboard personal communications. Basic specifications are as follows: Up to 10-mile coverage range, Up to 5 watts power, Internal Voice, Operated Transmission, No external mounting antenna.
Do the menus and entertainment change from sailing to sailing?
Our menus and entertainment do not usually change from cruise to cruise. However, most guests find that the wide range of options we offer provide more than enough variety for those who reserve consecutive cruises.
Is Internet access available from the ship?
Yes, depending on the ship there are two options for staying connected while onboard.
Wireless Internet Access (Wi-Fi)
There will be six designated *"Hot Spots" which vary from ship to ship.
To use our WI-FI access, you'll need:
A laptop
Windows operating system
802.11b Wireless networking capability
The cost for Wi-Fi access through your own laptop is:
Base rate is $.55 per minute or choose from one of our prepaid packages:
$28.00 for 60 minutes
$38.00 for 90 minutes
$55.00 for 150 minutes
All prices are subject to change without notice.
The Internet Cafe/Workstation
These stations provide access to e-mail and the Internet, plus direct connections to favorite websites for stock, sports and entertainment updates. You can also send virtual postcards while at sea, and in ports-of-call worldwide. If you don't have an e-mail account, you can also establish one onboard.
The cost is $.55 per minute or you can choose a prepaid package:
$28.00 for 60 minutes
$38.00 for 90 minutes
$55.00 for 150 minutes
Available onboard all ships.
Prices are subject to change without notice.
Do the menus and entertainment change from sailing to sailing?
Our menus and entertainment do not usually change from cruise to cruise. However, most guests find that the wide range of options we offer provide more than enough variety for those who reserve consecutive cruises.
How can I audition to become a singer or dancer onboard?
If you are interested in becoming a part of Royal Caribbean's In-House Production shows, please visit us at Royal Caribbean Productions.
Who do I contact if my onboard purchase is lost or damaged?
If you made a duty-free purchase in the gift shop, you can call Starboard Cruises at (305) 592-6460.
How can I audition to become a singer or dancer onboard?
If you are interested in becoming a part of Royal Caribbean's In-House Production shows, please visit us at Royal Caribbean Productions.
Who do I contact if my onboard purchase is lost or damaged?
If you made a duty-free purchase in the gift shop, you can call Starboard Cruises at (305) 592-6460.
What items are not allowed onboard the cruise ship?
Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that are not allowed onboard. These and other similar items will be confiscated upon being found.
Prohibited items:
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Firearms & Ammunition, including realistic replicas.
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Sharp Objects, including knives and scissors.
(Note: Personal grooming items such as safety razors are allowed.)
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Illegal Drugs & Substances
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Candles & Incense |
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Coffee Makers, Clothes Irons, & Hot Plates
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Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
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Illegal Drugs |
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Skateboards & Surfboards
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Martial Arts Gear
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Self-Defense Gear, including handcuffs, pepper spray, night sticks.
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Flammable Liquids and Explosives, including lighter fluid and fireworks.
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HAM Radios
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Dangerous Chemicals, including bleach and paint.
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Personal Alcohol
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Does the SeaPass card include security features?
Before our guests board their ship, they are issued a SeaPass card that is used to check their identity each time they board and leave the vessel. It is also used to gain access to their cabin, as a form of identification, and to make onboard purchases. The card is linked to electronic data, including the guest's photograph to assist with onboard activities such as verifying the guest's identity when they leave and return to the ship.
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Need help?
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If you're having trouble, you can complete our e-mail form and one of our representatives will contact you. |
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If you prefer, you can call us directly. |
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Or you may search this site for more information. |
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