- Onboard Experience
- Services & Accessibility
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Services & Accessibility
Internet, laundry, dry cleaning and more – it's the services you enjoy on land, right onboard. And because we think the best vacations come without limitations, we've taken special considerations to outfit our ships with a wide variety of features designed to give access to all.
Services & Accessibility
The comforts of home. The amenities of a top-notch resort.Let Them Know About The Amazing Time You're Having
Broadcast your daily adventures right from the ship at our web-connected computer workstations or your own laptop via Wi-Fi. If the phone's more your thing, opt to call friends back on land from your own cell phone or your stateroom phone.
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Internet
No vacation should go unshared. Reserve an unlimited internet package allowing you to surf your favorite websites, stay connected and make all your friends jealous in real time.
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High Speed Internet
This is instantly streaming, sharing on the fly, high speed internet – and now it's available on every Royal Caribbean ship.
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AT&T Cruise Ship Packages
Discount Cruise Ship packages are now available for AT&T® mobile customers while aboard select ships. Choose from options for calling only, calling and messaging or calling, messaging and data. To learn more, see our AT&T Cruise Ship Package flyer.
A Vacation Of Limitless Adventure
Wherever our ships can go, you can, too – on a vacation designed to accommodate you. Guests with special-needs consideration can cruise in comfort with total peace of mind. For more information, call the Royal Caribbean Access Department at (866) 592-7225, email special_needs@rccl.com, or visit our Accessible Seas program page.
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Mobility challenges
Special considerations include spacious corridors, automatic doors, ramps, pool lifts, accessible transfer vehicles for boarding and departure, and more.
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Hearing special needs
Special considerations include hearing room kits with visual and tactile alerts, Teletypewriter that interfaces with Guest Relations Desk TTY, amplified telephones, Assistive Listening System in select theaters and closed-captioned televisions in all staterooms fleet wide.
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Visual Special Needs
Special considerations include large-print menus, service animal relief areas, Braille/tactile signage and buttons, early boarding for orientation tours and more.
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Accessible Staterooms
Every ship in our fleet features accessible staterooms, with features like wider doors, lowered vanity and closet rods, ramped thresholds, grab bars, benches and more.
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Special Diets
Royal Caribbean is happy to assist guests with a variety of special dietary needs, such as kosher, low-sodium, low-fat, vegetarian, gluten-free, lactose-free, food allergies and more, at no extra charge.
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Medical equipment
Royal Caribbean has a variety of special equipment available onboard, depending upon availability, such as shower stools, commode chairs and transfer benches. We also permit oxygen, dialysis equipment, and more.
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Autism Friendly Ships
Royal Caribbean offers an autism friendly initiative for families living with autism, down syndrome and other developmental disabilities. This includes sensory friendly films and toys, dietary menu options, and overall autism friendly training for Adventure Ocean staff and more.
Royal Caribbean offers a wide range of autism friendly products and services, and they include:
- - Priority check-in, boarding and departure
- - Special dietary accommodations including gluten-free and dairy-free
- - Adventure Ocean flexible grouping by ability for children 3 to 11 years old
- - Adventure Ocean toilet-trained policy exception
- - Pagers/phones for parents of children in Adventure Ocean program while signed into our care (subject to availability)
Availability: These Autism Friendly products and services are available on all cruises.
In addition, Autism on the Seas offers “Staffed Cruises” catering to families with children, teens and adults with autism and other developmental disabilities. These “Staffed Cruises” include:
- - Extra professionally trained staff in caring for individuals with developmental disabilities (provided at one staff member for every two-three special needs guests)
- - Assistance with Royal Caribbean’s products and services
- - Specialized respite sessions
- - Private activities and sessions
Availability: Autism on the Seas “Staffed Cruises” are offered on select cruises. For a list of Autism on the Seas group cruises, click here.
All The Extras You Count On
Fresh laundry and dry cleaning for formalwear. Spaces dedicated to business at sea. The ability to check in for your flight right onboard. We deliver the extra services you rely on for a convenient, hassle-free vacation.
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Conference center
Get down to business at sea. Whether you're hosting large groups or small, we've got the connectivity, technology and adaptability you need for corporate meetings and business events.
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NextCruise consultation
Book your appointment as soon as you're onboard to avoid the lines and receive Royal Caribbean's richest offer while at sea! Enjoy up to $600 in savings* on a future cruise vacation. Your travel professional will always receive full credit for your booking.
*NextCruise booking terms and conditions available here. -
Tuxedo Rentals
Want to look like a million bucks for a special event? Need matching formal wear for your groomsmen? You've come to the right place. Royal Caribbean offers a vast array of tuxedo options for stylish guests to look their best while at sea.
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Luggage valet
Check luggage, get airline boarding passes and your baggage claim checks all before you depart the ship with the assistance of the valet service. Fee applies; available on select ships.
