Air Travel
Q:  What is the difference between an optional and mandatory day prior gateway?
A:  Mandatory day prior gateways are cities where we are unable to secure any flights on the same day or on a red eye for you to arrive at the seaport in time for your cruise. For this reason Royal Caribbean will make arrangements for you to arrive at the seaport one-day/night prior and provide complimentary hotel accommodations. NOTE: Red-eye service may be used from a mandatory day prior gateway if it becomes available.

An optional day prior gateway may require you fly to the seaport the night prior to the cruise on a red-eye flight schedule. If Royal Caribbean International is unable to provide you with air transportation on the day of your cruise or on a red-eye flight, we will provide complimentary hotel accommodations at our option. If you do not want a red-eye flight you may utilize our Custom Air Department for a nominal service fee and hotel arrangements at your own expense. Just call (800) 636-2440.
Search FAQs
Need help?
Bullet If you're having trouble, you can complete our e-mail form and one of our representatives will contact you.
Bullet If you prefer, you can call us directly.
Bullet Or you may search this site for more information.


(866) 562-7625