Royal Caribbean International

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Post Cruise
 
Q:  How can I share comments or feedback regarding my cruise experience with you?
A:  We appreciate any and all feedback, as we use it as an opportunity to continue enhancing our product and services. Our goal is to always provide the most enjoyable and memorable cruise vacation experience for our guests, so it is helpful to review feedback, such as yours, in order to measure the success of our efforts. All sailed guests (over the age of 18) who have provided us with their email address, will now receive an email invitation to participate in an online Guest Satisfaction survey. The survey is sent on the day of departure after leaving the ship and guests have one week to complete it. The survey works on smart phones, tablets, laptops, and other computers. It takes approximately 7-10 minutes to answer all questions on the survey. All responses will remain strictly confidential. If you prefer to communicate directly with one of our representatives after your cruise, please contact us.
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