Sea ViewsFrom President and COO, Adam Goldstein

Sea Views Blog with Adam Goldstein

Coca-Cola® and Royal Caribbean Introduce Freestyle Machines Onboard

Hi my name is Bob Midyette, and I am the Director of Fleet Beverage Operations for Royal Caribbean International and our wonderful luxury line, Azamara Club Cruises. Sometimes you are in the right place at the right time to witness evolution leap forward, skipping what should be its next logical iteration. Here is an example of that.

Three years ago, I was invited to visit Coca-Cola’s corporate office to explore our future efforts together. My gracious hosts were escorting me to various behind the scenes and highly restricted areas, like the famous Coke boardroom (I did not sit in Warren Buffets chair, but I did think about it) and the time capsule-like persevered office of Robert Woodruff President from 1923-54, where all the items in his office, or on his desk, are exactly where he left them.

Up to this point it was a surreal experience and the tour continued to a few more unique areas. However the best was saved for last, and just after lunch I was escorted to the Coca-Cola Innovation Lab for the final series of meetings. This hidden and tightly secured laboratory is a combination of the design lab at Apple and Willy Wonka’s chocolate factory, (minus the peculiarities of the movie host). I found myself immersed in a world of futuristic flavors, packaging, machines, and technology. I worked very hard to keep my hands in my pockets and not lick the wallpaper, ever mindful of those naughty children from the movies. Eventually I was led into a separate, purposely non-descript room, further sequestered from all of the other innovations. This was where I saw it, and for the remaining day and a half of my meetings with Coca-Cola, pretty much all I could think of. What was it that captured my attention so completely? It was not the fizzy lifting drinks, although cool, they are still not quite perfected.

It was a machine, designed by Ferrari, with the interface of an iPad (remember this was before the iPad even existed) and 125 flavors of various Coke products, all in a footprint smaller than the standard vending machine.

It was beyond sexy, it was über cool. Using medical micro dosing technology, flavor cartridges just slightly larger than those of the standard ink jet printer opened a world of flavors never available before (Orange Coke, anyone? or Peach Fanta Zero?). It was like going from an IBM series 700 mainframe to an iPhone 4, skipping everything in-between. After a series of conversations, Coca-Cola agreed to work with us on being the first cruise line to deploy the Freestyle machine.

From that point forward, Coca-Cola and Royal Caribbean began the effort to integrate the changes needed for the machines to work onboard our ships, which included a few health code modifications for a marine environment as well as the addition of RFID (Radio Frequency Identification) to use with our souvenir soda cups. The RFID cups allow guests to serve themselves for the period of their voyage and automatically expire after their voyage.

I am pleased to finally say that in early June, our multi-year efforts came to fruition. We completed the first installation of Coca-Cola Freestyle on Majesty of the Seas, with several other ships (all U.S. based) scheduled this year. We expect the deployment to continue well into 2013. As far as the Coca-Cola Innovation Lab, I have not been invited back since my initial visit, but if I do, I hope to find something else astounding to bring to the Fleet…and I’m not ruling out the fizzy lifting drinks either, by then they just might have it perfected.

 

 

181 responses to:
“Coca-Cola® and Royal Caribbean Introduce Freestyle Machines Onboard”

  1. Buddy Cruise

    We set sail on the Freedom October 21….will we have the pleasure of freestyle then!!!!

    • Adam

      Hello, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Freedom of the Seas will be introduced to the machine in September. Please do note that due to possible unforeseen delays, this date may shift.

    • Ben

      Do you know if on nov 11 Allure should be done with the freestyle coca-cola machines? Naturaly, understanding that unforsean events could delay them. I am a Diamond plus member and I have offered the Allure as a gift to my sister and her husband cruising with me on your fabulous vessel and would love to see and use it, I also hope these kids like style mugs will disapear or at least we will have a choice more starbucks like adult like or green like! Thank you!

      • Adam

        Hello Ben, at this time the Coca-Cola® Freestyle machines are scheduled to be introduced to Allure of the Seas this November. We look forward to having all three of you onboard.

  2. Renee

    How cool. We have these at some restaurants here in town. Do you know when you will implement this on the Oasis of The Sea ? How does this work with the Coke card??

    • Adam

      Hi Renee, the Coca-Cola Freestyle Machines are/will be part of the unlimited Fountain Soda Program that currently exists today.

  3. Mallory

    Yay! Love the Freestyle! I hope it’s onboard the Freedom before their Oct 13, 2013 departure because I will be on that and looking for it!

    • Adam

      Hello Mallory, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Freedom of the Seas will be introduced to the machine in September. Please do note that due to possible unforeseen delays, this date may shift.

      • Felicia Short

        We are going to be on the Oct 13 sailing on the freedom of the Seas is will it be on the ship?

        • Adam

          Hi Felicia – Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. Have a wonderful trip!

          • Dorothy

            Hi Adam!
            Coca-Cola Freestyle is now on Enchantment,is that correct? We are planning a cruise in July 2014 and would love to use it.We sailed on Majesty about a year ago,and couldn’t get enough! One other question.Is there a Johnny Rockets on Enchantment?
            Thanks!

          • Adam

            You are correct, Dorothy – there is a Coke Freestyle machine onboard Enchantment. And while there isn’t a Johnny Rockets on Enchantment, there are lots of other dining options. Have a wonderful trip!

  4. reece

    has the coca cola freestyle machine been bulit on the jewel of the seas ??

    • Adam

      Hello, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Starting in August, they will be introduced on Explorer of the Seas, then Freedom of the Seas in September, followed by Oasis of the Seas in October, Allure of the Seas in November, and Enchantment of the Seas in December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  5. Dave

    Can you tell me when the Enchantment of the Seas is scheduled to be outfitted with the new coke freestyle machine?

    • Adam

      Hi Dave, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Enchantment of the Seas will be introduced to the machine in December. Please do note that due to possible unforeseen delays, this date may shift. Thank you.

  6. mrtravel@gmail.com

    Isn’t the “Freestyle” name being used by a competitive cruise line?
    Couldn’t they think of another name?

    • Stacy

      Freestyle is a Coke trademark. If you would’ve tried to machine, you wouldn’t be complaining.

    • Michelle Johnson

      Freestyle was not only invented by Coca Cola for cruise lines. It is used in restaurants, offices, hospitals, etc. Coca Cola named it because of the unlimited options it gives the consumer. It’s a free style selection to have your drink your way. I love the machines! As a loyal Royal Caribbean customer and a proud employee of Coca Cola, I am so excited about this partnership. We always get the unlimited soda pass, so we feel this will really add value to our experience. Freestyle isnt named after another line. It’s name is very appropriate for it. Way to go RC for making this choice and way to go Coca Cola for coming up with the next generation of the beverage industry.

    • Adam

      Hello, “Coca-Cola Freestyle” is a registered trademark of Coca-Cola® and we do not have any right to alter the name.

  7. Tom Kilmartin

    Dear Bob,

    I have seen/used this machine and I am as sure as you are that your RCL customers will love it.

    I have two (2) questions:

    1) where and how many will be placed around the ship ?

    2). have you considered offering a more contemporary / adult looking cup for adults that purchase the soda package ? Quite frankly, I hate (and don’t) carrying around that “childish” looking cup you receive standard with the program. I might even consider paying an additional $5 or so for a lager more adult looking receptacle.

    I’d love to hear your feedback.

    Tom Kilmartin (300169832)
    tjk221@cox.net

    • Adam

      Hi Tom, great questions. How many Freestyle machines will be placed around the ships? That will depend on the size of the ship. However, our initial deployment schedule will target high volume areas and select common areas inside. We may add more, or move locations once we see the realities of traffic flow and guest use. Your second question about a more adult / contemporary souvenir soda cup design. Yes, and maybe no. Yes, we are deploying a totally refreshed, updated, inspired, higher quality and cool cup design. Will you like it? We hope! We will see if they let us post the new cup online for you to see once it has been approved for production in a couple of weeks.

      • Tom Kilmartin

        Adam,

        I was just wondering if there is ny additional information you can pass along pertaining to my questions (see attached) in July? Will be sailing in December on the Oasis and am quite hopeful for an improved container.

        • Adam

          Hello again Tom, as of now there are no new updates. Thank you.

  8. Steven Slezak

    I am going on a cruise this August and the ship that I will be on is the Explorer of the Seas. Will that new Coca-Cola machine be on board the ship ?

    • Adam

      Hi Steven, Starting in August, the Coca-Cola ® Freestyle machines will be introduced on Explorer of the Seas. Please note that due to possible unforeseen delays, this date may shift. Thank you.

  9. Heather

    My travel group, Tripping Out With Women will be sailing on Majesty in October. I am excited to tell the ladies that we’ll get to experience this new technology!

    • Adam

      Hi Heather, we are looking forward to having your group onboard. See you in October.

  10. Denn is

    We are on Freedom 22 July…..wish we had it!!

    • Adam

      Just one more reason to go on another cruise, Dennis. We hope to see you onboard soon.

  11. Jordan Bailey

    OMG!!! This looks amazing. I can’t wait to board one of your ships soon to try this out myself!

    • Adam

      We’re glad you’re excited, Jordan! We hope to have you onboard soon.

  12. Stacy

    Will this be available on the Monarch of the Seas since it’s the same class as the Majesty of the Seas. I am sailing on August 5th. Thanks! I LOVE THE FREESTYLE machine!

    • Adam

      Hi Stacy, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Starting in August, they will be introduced on Explorer of the Seas, then Freedom of the Seas in September, followed by Oasis of the Seas in October, Allure of the Seas in November, and Enchantment of the Seas in December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  13. Andy

    RCI: Thanks for this enhancement. Now we’ll be able to get soft drinks without bothering the bartenders. With so many choices, it’ll take me two weeks to try everything. Will the price for the soda fountain package change in order to reflect the new self-service machines?

    • Adam

      Hi Andy, we are happy to report that there will be no change to our current pricing of the Unlimited Fountain Soda Package due to the implementation of Coca-Cola® Freestyle Machines. As a side note, we would be happy to book you on a back to back two week cruise to ensure you are able to fully take advantage of the package ; – )

  14. Kris

    Used it, love it. Great machine to have. The machine is about the only place around to get a Coke mixed with Lime, among other flavors/

  15. Valerie O McVey

    I just returned home on July 13th from a cruise on the Majesty. The Coke Machine was out of order for half the cruise. When they did come back on only diet flavors were available. The idea is great in concept but disappointing when you paid for it and it didn’t work.

  16. Lisa Looo

    I have used these machines in movie theaters in my area and they are GREAT! Kids love to mix flavors. I do hope however that there are some caffeine free selections. I cant have my 7 yr old wired on sodas all day! (that would not be appreciated by parents I can promise you that!)

    • Adam

      Hi Lisa, the Coca-Cola® Freestyle machines offer a wide selection of flavors, including many caffeine free selections.

  17. Angela

    This looks really awesome!! I want to know what ships you have the freestyle coke machines on. We are sailing on the Enchantment of the Seas on 07/26/2012. Does our ship offer this machine?

    • Adam

      Hello Angela, Enchantment of the Seas will be receiving the Coca-Cola ® Freestyle machines this coming December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  18. Jack Jensen

    Bob.

    These machines are cool……

    I have a related question. Has RCCL ever considered allowing people who purchase a soda packagae on board be able to use it for future cruises (without charge) as an incentive to return to RCCL? I know that this seems like revenue lost but maybe not – seems like you would snag passengers back that otherwise would stray to other cruiselines.

    I would love to know if that has been considered…

    • Adam

      Hi Jack, thanks for your question. Unfortunately we will not be able to accommodate your request. As you probably suspect, we have a high number of repeat guests on all of our ships and it would be nearly impossible for us to manage this process (if you no longer had your cup for instance, we would not readily be able to determine if you had the package on a previous voyage), establishing a cut-off date too would pose questions, (is it good for 1 year, or 2 etc.), of course there is also the dynamic value of the package (you bought the package for a 4 day cruise but now are sailing on a 10 day voyage or vice versa, there is a price difference for that). Financial impact aside it would lead to a less than ideal guest experience which of course is our primary focus for someone’s vacation and the main driver for us adding the Freestyle experience to begin with.

  19. Ronald Wilkes

    This sounds awesome. I’ll finally be able to have some Fanta orange soda or Barq’s root beer. Sadly, I won’t get to use this till next year some time. (I haven’t decided what U.S. cruises i’ll do.) My next cruises (I’m doing back-to-back) will be out of Venice on Splendour of the Seas.

    • Adam

      We look forward to having you back onboard in the future, Ronald. Until then.

      • Ronald Wilkes

        Thanks Adam. I ended up having a great time on your Splendour of the Seas. I really enjoyed the All Access Tour I got to take on the 2nd of my 2 cruises. It was fascinating to learn how your cruise line does its magic. The briefing by the ship’s Executive Chef Michael (Something) was particularly good. Also, the ship’s captain was great too. It was great getting my picture taken with him.

        The reason I’m replying to this post is to see if you have an update on Grandeur of the Seas and the Coke Freestyle machines. I’ll be doing my 3rd consecutive back-to-back cruises with you in April/May on Grandeur of the Seas. Grandeur is replacing Enchantment of the Seas which I know was scheduled to get the machines in December 2012. Could you let me know if Grandeur has or will get the machines please. With kindest regards, Ron Wilkes

        • Adam

          We’re happy to hear that, Ronald. Unfortunately, Grandeur of the Seas will not be receiving the Coca-Cola Freestyle machines at this time. Stay tuned for more updates in the future.

  20. Doreen

    Will be on the Majesty in September, can’t wait to try the machine

    • Adam

      Hello Doreen, you’ll have to let us know how you like the new Coca-Cola® Freestyle machines onboard Majesty of the Seas once you return. See you this September.

  21. Sheika Churchill

    It would be great if you would release a schedule of their installation. We aer going on Vision in Januaty.

    • Adam

      Hello Sheika, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Starting in August, they will be introduced on Explorer of the Seas, then Freedom of the Seas in September, followed by Oasis of the Seas in October, Allure of the Seas in November, and Enchantment of the Seas in December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  22. Sharon

    I love these machines because it is hard to find interesting diet caffeine free sodas. They have these machines in Pei Wei and in some Burger Kings already and they are COOL. I don’t usually purchase the soda package but I will if it makes it to Allure on my next sailing.

  23. Paula G

    Has the Allure been outfitted Yet? We set sail on 8/12/12 and would buy a soda package immediately if I knew there was one on board. I second the reader’s comment about an adult sized / adult styled beverage container for our week in paradise.

    • Adam

      Hello Paula, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Allure of the Seas will be introduced to the machine in November. Please do note that due to possible unforeseen delays, this date may shift. Thank you.

  24. sadie L. Akers

    Myself,my brother and my sister-in-law are cruising on Adventure of the sea Dec.2012, will the new coke machine be onboard and available for us ?

    • Adam

      Hello Sadie, currently the Coca-Cola ® Freestyle machines are only on Majesty of the Seas. Starting in August, they will be introduced on Explorer of the Seas, then Freedom of the Seas in September, followed by Oasis of the Seas in October, Allure of the Seas in November, and Enchantment of the Seas in December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  25. Suzanne

    How fantastic. Hubby and I had mentioned to each other several months ago that this would be a great opportunity for the ships. Very glad to see it come to fruition. Now if we could just get RCI to stop printing all the darn photos and upgrade to a digital kiosk style program I’d be super happy!

  26. Gardeners Detective

    Diet Pepsi please!!!

  27. Jennifer

    what is the cost of this to the passager?

    • Adam

      Hi Jennifer, the cost of the package varies depending on the number of days you sail and whether the ship is in North America or abroad. However, here is a bit of inside info most people do not know. If anyone books their soda package in advance on-line via our website it is less expensive than if you buy it the day you board the ship. So definitely book online, and check our website for current pricing for the itinerary you are looking for. Follow this link to book your soda package but only after you have logged in. Thank you.

      • Kate

        Adam,
        Went to my reservation on line to pre-purchase my soda package and it is the same price if I purchased on board, $6.50 per day. Did the price of the soda package on-board go up since June?
        Thank you.

        • Adam

          Hello Kate, the price is now the same whether you book onboard or online before. Thank you.

          • Aleta

            Adam,

            Are you aware that many people received an email from Royal Caribbean stating that the beverage package was on sale for $6.00 per day when purchased on-line through Aug 31? This was not just us, it is also posted by several on a thread about Royal Caribbean beverage packages on Cruise Critic.

            In addition, when you go to the pre-cruise planner, the following is written:

            “Beverage Packages
            Make your cruise vacation even better by pre-reserving one of our beverage packages online before you board! Choose from fountain soda, juice and bottled water packages.

            Enjoy savings off the onboard fountain soda price by pre-purchasing online.”

            This is misleading if the price indeed is now the same whether or not the beverage package is purchased in advance on-line or after boarding on the ship.

            The sales dept doesn’t seem to know anything about any of this or what to do. While it is true that these are only small savings, it makes people upset about what they perceive as untrue email advertisements/misleading info on web site about it being a savings to prepurchase plus it makes the company look bad.

            You might want to consider putting the package on sale again through Aug 31 and changing the website language I quoted re prepurchase savings.

          • Adam

            Hi Aleta, we apologize for the inconvenience. There was an error on our site and we’re making the appropriate corrections.

  28. Phil Agne

    We had Freestyle Machines on the Majesty of the Seas over the 4th of July. They only worked with the special cup sold for soda packages. You could only fill the cup once every 5 minutes. The cup must have had some kind of ID chip in it. They only had two on the ship and they were right next to each other on deck 12. They worked OK but were out of order a bit towards the end of the trip. They also had a tough time keeping both supplied, not sure what is so tough about that. Both machines were out of order the last day of the cruise. It is nice for the bartenders that they don’t have to mess with the soda folks, but they seemed a bit peeved when we did have to mess with them because the machines were not working.

    Overall I give the Freestyle Machines about a 7. They still have some bugs to work out

    • Phil Agne

      When the bugs do get worked out and they put them in a few more places, I’ll like them much better. It was amazing with all the flavor variations available.

    • Adam

      Hi Phil, you are correct, inside each cup is an RFID Tag and that chip, by design, manages the refill time/repeat rate. We are still working out some issues with these machines as well as some adjustments that must be made since the demand for these machines was higher than planned. We anticipate such issues to disappear as we further deploy the machines. Thank you.

  29. Maria Quirindongo

    I will setsail on the Adventure of the Seas, this new coke maachine would be set for march 24, 2013 in there?

  30. james siano

    Will this be available to those without purchasing the soda plan? Would be good if the selection of beverages included the decaffeinated version of diet coke and diet sprite. i would have purchased more during last week’s cruise if those choices were available. thanks.

  31. Kelly

    How Cool!
    I would like to know if this feature will be available for purchase by the glass, without having to buy the soda package. I’ve purchased the package in the past and never drink enough soda to say it has saved me money. I usually buy a can from time to time. Aside from that I have a collection of souvenier cups that have collected in my cabinet and I don’t need another one. We are sailing on the Allure of the Seas in October.

  32. Mike F.

    My wife and I will be taking our first ever vacation/honeymoon/24th anniversary cruise on Liberty of the Seas in February 2013. When will the Freedom class ships have this wonderful addition? And I must add, we haven’t even been on the cruise yet and already the staff at RCI has made us feel like royalty! Amazing people at RCI.
    Mike and Teresa Fowler

  33. Joe

    Will you have a CAFFEINE FREE COKE in this machine ( NOT DIET CAFFEINE FREE ) Just plane Caffeine Free Coke. I anm Taking a group of 54 people on the Explorer of the sea Jan 13th,2013

    • Adam

      Hi Joe, we look forward to having your large group onboard. Unfortunately, Coca-Cola® Freestyle drink machines do not carry regular Caffeine-Free Coca-Cola. We will see you in January.

  34. Eileen Lasowski

    I have never complained beforebut I have an issue and I just can’t get anyone at RCCL to respond to it. I know this is not the correct forum for this complaint but I did not know where else to turn. For several weeks now I have been trying to get assistance in entering the contest Rccl is running on the d campaign with Greg Louganis and Michele Kwan. When I went to the sites to vote I couldn’t (and I went multiple times and to two different sites). I sent emails to Crown and Anchor (whichwe are members) and to the contact us site. I received that it was received and a response would be forthcoming. As of today I have heard nothing. This is very frustrating and annoying. I LOVE Royal and cruise with no other. I have a cruise booked for this February 2013 and we are looking into booking one for the fall of 2013. I love the excellent customer service and brag to others all the time. When your new campaign came out I thought it was brillant, the olympics were approaching and to use 2 wonderful examples of champions was exciting. I want to vote and have the opportunity as others are doing to win the free cruise. I am not able to do that as I need help. I want to place my vote each day for Greg and I don’t want to miss out on the opportunity. Can you help. Desperate now before the campaign is over. Please don’t disappoint! I’ve always considered Royal a class act. Kuddos to a great campaign. Looking forward to hearing from someone at Royal.

  35. Sandra

    Regarding the soda package, will I only be able to use the machines if I purchase the package? There will be times I do not want to carry the cup around, and would like to know if I can go to a bar (as before) and get a soda instead of having to always return to a certain deck to get one.

    • Adam

      Hello Sandra, depending on when it’s bought, each guest that purchases the soda package will have the word “Coke” printed on their seapass card, or they will have a sticker that says “Coke” on their seapass card. This is all that is needed to get a fountain drink at the bar, the cup is not required. Thank you.

  36. Tom Swansiger

    My wife and I will be on the Jewel of the Seas 6/1/13 for our very first cruise. I’m curious if the coke machines will be installed by this date. Also, your blogs and read responses have been a world of knowledge in planing our trip.
    Thank you and only 271 days till we board.

    • Adam

      Hello Tom, thanks for reading. Unfortunately, the Coca-Cola ® Freestyle machine will not be available onboard Jewel of the Seas next June. We look forward to seeing you and your wife onboard.

  37. Donna Godat

    We will be sailing the Independence of the Seas December of 2013. Will the machines be on the Indy when we sail?

    • Adam

      Hello Donna, unfortunately the Coca-Cola ® Freestyle machine will not be available onboard Independence of the Seas in December of 2013.

  38. Rich Myers

    Hi, My wife and I are on the Nov. 3rd sailing of the Oasis of the Seas. It was my understanding that the Oasis would be getting the freestyle soda machines in October. Can you tell me if they are on schedule and if they will be on board and operational for our cruise. Very excited, this is our first cruise, and we are celebrating by 40th birthday! Have these new machines installed will make our first cruise all that much more enjoyable. Thank You.

    • Adam

      Hello Rich, the Coca-Cola® Freestyle Machines are scheduled to be onboard Oasis of the Seas during the month of October. Thank you for your comment.

  39. George Jenkins

    Is there a schedule for all the Royal Caribbean ships?

    • Adam

      Hello George, currently the Coca-Cola ® Freestyle machines have only been introduced onboard; Majesty of the Seas, Explorer of the Seas, Freedom of the Seas and Oasis of the Seas. Allure of the Seas is then scheduled to receive it in November followed by Enchantment of the Seas in December. Please note that due to possible unforeseen delays, these dates may shift. Thank you.

  40. Jules12wed

    Can you please tell me when the freestyle machine is due to be installed in the Adventure of the Seas. We sail August 2013??

    • Adam

      Hi Jules, at this time we have no plans to incorporate the Coca-Cola © Freestyle machines onbard Adventure of the Seas. Thank you.

  41. Anna

    Hi

    Could you please settle various rumours that IOS will be getting freestyle machines as part of its drydock upgrades in April?

    thanks

    • Adam

      Hi Anna, at this time we have no plans to include a Coca-Cola Freestyle machine onboard Independence of the Seas.

  42. laura

    Can you tell if and when Liberty of the Seas will be getting the freestyle machines. If they are not, can you tell me why? We are planning a cruise in Novemer and my children (and me) were really looking forward to them. Thank you.

    • Adam

      Hi Laura, at this time we have no plans to add the Coca-Cola Freestyle machines onboard Liberty of the Seas.

  43. Jamie

    Hi! My hubby and I are scheduled for our first Europe trip in May 2013 on Serenade of the Seas. We’re so very excited! Will the Freestlye machines be available on the ship?

    • Adam

      Hi Jamie, at this time we have no plans to feature the Coca-Cola Freestyle machines onboard Serenade of the Seas.

  44. Peter

    My wife and I sail on Jewel of the Seas this Saturday. Are there Freestyle machines on board Jewel?

    • Adam

      Hello, Peter. Our Coca-Cola Freestyle machines will not be available onboard your Jewel of the Seas sailing. Thank you.

  45. Brittany

    Is there any plans to add the freestyle machine to the Radiance of the seas?or any other ships this year.
    Thank you!

    • Adam

      Hello Brittany, we currently have no plans to add the Coca-Cola Freestyle machines to Radiance of the Seas. Thank you.

  46. Cindy

    I am new to Royal Caribbean and am wondering why you would not put this machine on ALL of your ships? I would love to see it on the Navigator of the Seas by the time I sail in December!

  47. Peter F

    Very much looking to our New England / Canada cruise in October 2013 on the Brilliance of the Seas. Any plans to have the new machines onboard that ship by then? Thanks in advance for your reply.

    • Adam

      We look forward to having you onboard this October, Peter. However, at this time we have no plans to feature our Coca-Cola® Freestyle machines onboard Brilliance of the Seas.

  48. Terry

    I would just like to comment on how the the machines added to our enjoyment of our cruise on the Oasis of the Seas. Although the benefit to RCI may be more intangible than say the great entainment options in bringing folks back, little things like this do add up. I too was disappointed to learn my next RCI cruise on the Brilliance of the Seas will not see a Freestyle machine.

    • Adam

      We appreciate your comment, Terry. Thank you and we’re sure you will still have a great time onboard Brilliance of the Seas.

  49. Liz Walker

    Navigator Feb 5, 2014…Any idea if machines will be onboard yet?

    • Adam

      Sorry Liz, Navigator of the Seas will not have Freestyle machines onboard at that time.

      • Kody

        Adam,
        Will Navigator of the Seas have the Freestyle machine in August 2014?

        If not,
        Will Navigator EVER have the Freestyle Machines? Or will there only be the machines on the six ships that Ron posted for us?

        The last two cruises I’ve been on had the machines and I loved them. What sodas are offered on cruises that do not have them? Just sprite and coke, still? or do they now have Fanta and Ginger Ale and Flavor Mix-ins to compensate?

        • Royal Caribbean International

          Hello Kody, We currently do not have the Coca-Cola Freestyle machines on the Navigator of the Seas and sadly won’t have them in August 2014 either. However, we do have Fountain Soda Packages that include Coke® products: Coke®, Diet Coke®, Sprite®, Diet Sprite®, Fanta® Orange, Ginger Ale and Minute Maid® Lemonade, which can be purchased onboard or online.

  50. Mika

    Hello,

    I have had the pleasure of using the freestyle machine at many of the restaurants that I dine at. Seeing that most of your southern cruises are on the Jewel of the Seas, which is a very popular cruise from what I see on reviews. Will the Coca-Cola Freestyle machines will be onboard Jewel Of the Seas by June 14, 2014? If not, when do you think you will be adding this great invention to that ship? I hope that it will be sooner then later. :-)

    • Adam

      Hello Mika, we’re glad you enjoy the Coke Freestyle machines. We do not have plans to have them onboard Jewel of the Seas in 2014.

  51. Ron

    Based on Adam’s above responses, the following should have the Freestyle machines:

    ALLURE, ENCHANTMENT, EXPLORER, FREEDOM, MAJESTY, OASIS

    The following have no plans:

    ADVENTURE, BRILLIANCE, GRANDEUR, INDEPENDENCE, JEWEL, LIBERTY, RADIANCE, SERENADE

    So do we assume that there are no plans for the remaining?

    LEGEND ,MARINER, NAVIGATOR, QUANTUM, RHAPSODY, SPLENDOUR, VISION, VOYAGER

    I have enjoyed using the Freestyle Machines on the Allure and Oasis. I have upcoming trips booked for the Rhapsody and Quantum in the future.

    • Adam

      Ron, you’ve certainly done your research! You are correct; the ships you listed are the six that feature Coke Freestyle machines. Quantum of the Seas will have Freestyle machines as well. As for the rest of the fleet, we are constantly looking for ways to improve our onboard beverage offerings and overall guest experience, including the potential addition of Coke Freestyle machines to our ships.

      • Todd Feralio

        As a diamond plus member, I find it difficult to accept that RCI would selectively put the coke machines on board. Apparently they don’t realize that guests sail on different ships and chat online. It is obvious people ( including myself and my wife) live the onvienence of getting our own sodas wihout bothering a bartender to fill the up without getting a gratuity. It may not mean much to some people, but I cannot dink and consume a lot of soda.after experiencing the machine on Allure, I cannot understand why there would be any hesitation to place them on all ships.

  52. Melissa Patterson

    We are saling on Enchantment of the Seas beginning July 29, 2013. Are the Freestyle Coke machines on board this ship and if so, how many are there and where are they located on the ship? Do you have to wait in a line to use? Thanks!

    • Adam

      Hi Melissa. Enchantment of the Seas has two Coke Freestyle machines. One is inside Windjammer Cafe and one is outside Cafe Latte-tudes. The machines work for guests who have purchased soda packages and are self-service. You typically won’t have to wait in a line to use them.

  53. Sean

    Will coca cola freestyle machines be available on the Liberty of the Seas in August 2013?

    • Adam

      Sorry Sean, Coke Freestyle machines will not be onboard Liberty of the Seas this August. Thank you for reaching out.

  54. Diane

    I will be sailing on Oasis in October and will be purchasing the Premium Beverage Package. Will the Freestyle machines be included in this package? Thank you.

    • Adam

      Hi Diane, the answer to your question can be found here: http://bit.ly/18Li191. Thank you for reaching out.

  55. Dave A

    Hello Adam,

    I loved the Freestyle Soda machines on the Majesty of the Seas. I am planning on sailing on the Liberty of the Seas (LOTS) on December 16, 2013; any chance the Freestyle Soda machines may be on the LOTS at that time. Thank you.

    • Adam

      Hi Dave – Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. At this time Liberty of the Seas will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

  56. Chase

    So the machines are on Freedom of the seas?

    • Adam

      Freedom of the Seas is one of our ships that offers a Freestyle machine. Enjoy!

  57. Alexander

    Does the Allure of the Seas have the Freestyle machines on it? I am a little confused on the Also, what other soda options do you have for people who purchase the unlimited soda? Can I get a coke out of the can at the bar?

    • Adam

      Hi Alexander – Yes, Coca-Cola Freestyle machines are available on Allure of the Seas. We also offer an Unlimited Soda Package. Enjoy unlimited refills on fountain Coca-Cola products at any of our bars, lounges, Windjammer Café, Main Dining Room, and at our private destinations. Find out more at: http://bit.ly/DinnerDrinks

  58. Mike

    It is nice that RC is using the new Coke machine which I have used at Burger King in Vegas. However, I think it is deceptive advertising to announce that you have it but then only install on one ship for over a year and then announce it won’t ever be installed om the majority of your ships. I am cruising on Navigator in Oct 13 and almost bought the package because of Freestyle advertisement but decided to search for info first. Glad I did as you blogged it won’t even be in Navigator by a Feb 2014 cruise. I believe the drink selections at the bars and restaurants are much too limited for the price you charge. The Freestyle machine would make it worth the price, but business as usual is not a good buy in my opinion (I need a selection of diet drinks).

  59. Jean

    I was on Enchantment last Jan and was looking forward to the new coke machines was told they were on the ship but they had not been installed yet. Now I am booked for Granduer in Jan and am hoping they are installed on her.

    • Adam

      Hi Jean – We’re sorry the Coca-Cola Freestyle machines weren’t available on your last cruise. Currently they are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. At this time Grandeur of the Seas will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

  60. Sally Kuhn

    Husband and I are sailing on Freedom soon and don’t understand why the Freestyle machine is not available for those purchasing the premium beverage package. We are both adults and the only ones in our cabin, so would definitely not be sharing. In my opinion, the Freestyle machine should be included to avoid bothering the busy bartenders for a simple soda from time to time. Just wondered if RCCL may consider this at all and, if not, why? Thanks and have a great day!

  61. Melody Liddle

    I was wondering if the Freestyle machine is on Oasis? We are sailing next week and are trying to decide whether or not to buy the nonalcoholic package for our kids.

    • Adam

      Hi Melody – There is indeed a Freestyle machine on the Oasis of the Seas. You can read about our beverage options here: http://bit.ly/DinnerDrinks

  62. Maylea

    Hello,

    I find the Coca-Cola Freestyle Machines great !!! We loved them on the Majesty of the Seas! Because we are planning a new cruise in Febr. 2015 with the Adventure of the Seas, I would like to know, if until then, the Adventure of the Seas has a Coca-Cola Freestyle Machine, too?

    Or wich other cruiseships have Coca-Cola Freestyle Machines ? I will chice one of them!

    Thanx a lot!

    • Royal Caribbean International

      Hi Maylea – You can currently find Coca-Cola Freestyle machines on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. Coca-Cola Freestyle machines will also be introduced on Grandeur of the Seas and Jewel of the Seas on December 14, 2013.

  63. crystal

    hi
    am sailing on the independence in july 2014 will there be a freestyle coke machine on board then . fingers crossed there will be

  64. Mark

    Are they adding Coke Freestyle machines to Navigator of the Seas in the 2014 Refurb? I am sailing Sept 2014.

  65. Craig

    I am cruising on rhapsody in May 2014 will the coke freestyle machine bee installed by then

  66. Dain

    Will the Navigator have the Coke freestyle machines installed during 2014 drydock? We sail on March 30,2014.

    • Royal Caribbean International

      Hi Dain – Currently the Coca-Cola Freestyle machines are available on:
      Majesty of the Seas
      Explorer of the Seas
      Freedom of the Seas
      Oasis of the Seas
      Allure of the Seas
      Enchantment of the Seas
      Grandeur of the Seas
      Jewel of the Seas

      Navigator will not have the Coca-Cola Freestyle machine onboard for your sailing. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

      • Tracey

        Hi we are travelling on serenade of the seas in Sept 2014, will the machines be on board – hope so as we loved them on Freedom last year.

        • Royal Caribbean International

          Hi Tracey – We look forward to having you onboard! Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, Enchantment of the Seas, Grandeur of the Seas, and Jewel of the Seas. At this time Serenade will not have the Coca-Cola Freestyle machine onboard.

      • Wendy

        Really wish they would have added freestyle to Navigator in the refurb. I’ve been going back and forth on getting the soda package and this would definitely have swayed me to a YES because my favorites are #1 Sprite Zero and other diet sodas (not Diet Coke, yuck) and most of them are rarely found at a fountain soda machine. Bummed. Back to my decision of sugary soda all week or purchasing Spite Zero in cans. :-(

  67. Melanie

    Hello:
    We are sailing on Explorer of Seas next week and are unable to find any listing on what bevs are available from the Freestyle machine. Our 7 & 8 yo children do not care for fizzy drinks; they do not drink pop/soda. Nor do they have caffeine. If there are no options for them, then it would be a waste of our money to purchase the daily drink package at the advanced and therefore reduced price. If I wait til we board and discover there are options for them from this machine, then it will cost more. Can you provide any listing of non caffeinated as well as non fizzy drinks available from the Freestyle please?

    Thank you. MP

    • Royal Caribbean International

      We can’t wait to see your family onboard, Melanie! We have lots of juice options onboard, as well as filtered water. For the Freestyle machine, please refer to Coca-Cola’s website here: http://www.coca-colafreestyle.com/#!/100-brands/

  68. Chris

    Will independence have a freestyle machine by September?

    • Royal Caribbean International

      Hi Chris – Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. At this time Independence of the Seas will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

      • Sonya

        Hi..
        First time booking with Royal Caribbean. We are on the Independence March 2015.
        When booking through the call centre, we were told the Coke Freestyle machines are now on every fleet.
        I see from posts on here that that is not the case. Very disappointing. Clearly, the call centre needs to be relaying correct information , perhaps better training , as 2 separate calls gave the same info, “ALL ships now have the machines on board.” This is especially important, in my opinion, to customers new to your brand. We usually cruise with a company that offers free ( let’s say included) beverages from a ” help yourself” beverage station so this would have been a nice transition for the kids to try. Perhaps a less expensive drink option should be offered to those vacationing on ships without the machine. Just my two cents.

        • Royal Caribbean International

          Hi Sonya, Please accept our sincere apologies for the miscommunication that was relied to you regarding the Coke freestyle machines. We will forward this information to our Call center manager so that the situation can be addressed. Thank you for your feedback.

  69. Tim

    Do you have a schedule yet of which ships should be receiving the Coca-Cola freestyle machines in 2014? Specially looking to see if Rhapsody of the Seas is on the list.

    Thank you,
    Tim

    • Royal Caribbean International

      Hi Tim – Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. At this time Rhapsody of the Seas will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

  70. Mike

    Our family loved the Coca Cola Freestyle machine when we cruised on the Oasis of the Seas. We will be cruising on the Liberty of the Seas in June, 2014. Will there be Freestyle machines on that ship?

    • Royal Caribbean International

      Hi Mike – Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, Enchantment of the Seas, Grandeur of the Seas and Jewel of the Seas. At this time Liberty of the Seas will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

  71. Gail

    Does (or will) the Navigator of the Seas have the Coca-Cola Freestyle machines? If so, how many of the machines does it have? Thanks!

    • Royal Caribbean International

      Currently the Coca-Cola Freestyle machines are available on Majesty of the Seas, Explorer of the Seas, Freedom of the Seas, Oasis of the Seas, Allure of the Seas, and Enchantment of the Seas. At this time Navigator will not have the Coca-Cola Freestyle machine onboard. We are continuously looking for opportunities to improve our onboard beverage offerings and guest experience including the addition of Coca-Cola Freestyle machines to additional ships.

  72. Stephen

    I am traveling on the Oasis of the Seas in April 2014 and I see it has the Coca-Cola Freestyle Machines. Does anyone know how many or locations of the machines? Thanks.

    • Matthew

      Person asked the question and they said eventually they will be placed around the ship for the initial launch there just putting they in high traffic areas.

    • Judy

      I know of at least 5 machines on oasis, 2 in windjammer, 1 in arcade and 2 on promenade near starbucks.

  73. Matthew

    When will you be installing the machines in the “Splendour of the seas”?

    • Royal Caribbean International

      Hi Matthew – There are not currently plans to install a Freestyle machine on Splendour, however, if we do, we’ll announce it on our website.

  74. K

    Hello, we will be sailing on Explorer of the Seas soon. Can you tell me how many freestyle machines are onboard the Explorer and their location? We love the freestyle machines but have heard rumors that they were out of most of the sodas. I figured if they had more machines the less likely they would be to run out of flavors.

  75. Lori

    Traveling on Freedom of the Seas in July and would like to know if the Coke Freestyle machines on board have Dasani flavored water and Hi-C lemonade?

    • Royal Caribbean International

      Hi Lori, We’re excited to have you onboard Freedom of the Seas this July. The Coca-Cola Freestyle machine onboard does offer the Dasani flavored water and Hi-C lemonade.

  76. JoAnne Doles

    Will Quantum of the Seas have the Coke macines

    • Royal Caribbean International

      Good morning JoAnne, Guests on Quantum of the Seas will still be able to purchase a soda package and have unlimited fountain soda available to them.

      • H. Burger

        Thank you. But, will Quantum have the Freestyle Machines onboard. I thought that I remember Adam Goldstein saying that Quantum will have the Freestyle machines. Is this correct?

        • Royal Caribbean International

          Good morning, The Quantum of the Seas will have the Coca-Cola® Freestyle machines onboard.

  77. Tiffany

    If I have my refill cup from my cruise last year on Majesty of the Seas will I be able to use the same cup on my upcoming trip on Enchantment of the Seas, or do I have to purchase a new cup?

    • Royal Caribbean International

      Hello Tiffany, Guests are unable to use a refill cup from a prior sailing. However, they will receive a new one when they purchase their beverage package.

  78. Brendan Conway

    Hi, I was wondering if there a coca cola freestyle machine on the Grandeur of the seas, because I’m going away on 6/27 of this year, and knew that the explorer had one last august. Could you give me some more information?
    Thanks

    • Royal Caribbean International

      Hello Brendan, We are happy to tell you that The Grandeur of the Seas does offer the Coca Cola® freestyle machine.

  79. Kasey

    Is this service available on adventure of the seas?

    • Royal Caribbean International

      Hi Kasey, At this time the Adventure of the Seas does not have any freestyle machines.

  80. Kelly

    Sailing Liberty of the Seas December 15 2014. Will the coke free style machines be available?

    • Royal Caribbean International

      Hello Kelly, Unfortunately we do not have the Coca- Cola Freestyle Machines on the Liberty of the Seas. Hope you enjoy your cruise in December!

  81. Michael Harrington

    Hi RC,

    We’re really looking forward to our cruise to the Western Caribbean on Freedom in August. We have purchased the Premium Beverage package that we understand includes soda. Is there any way to know which flavors the machines on the Freedom currently have? We have some diabetics traveling with us and require diet soda. :-)

    Thanks for always getting back to us on this thread!

    • Royal Caribbean International

      Hi Michael, the Coca-Cola® freestyle machines will offer different flavors of Coke®, Diet Coke®, Sprite®, Diet Sprite®, Fanta® Orange, Ginger Ale and Minute Maid® Lemonade. We look forward to having you on Freedom of the Seas!

  82. Aleta

    When will the Navigator have the freestyle machines installed? (Hopefully by November, 2014!). We love the freestyle machines–why not install them on all of the ships, or at least the ones which primarily sail from the U.S.?

    • Royal Caribbean International

      Hi Aleta, Thank you for your inquiry. At this time there are no plans to install the Coca-Cola® freestyle machine on the Navigator. We look forward to welcoming you back onboard in November.

  83. Denise

    we will be sailing on Brilliance in July 2015, is it possible that by then the machines will be onboard? we sailed on Adventure this July and would have welcomed the machines.

    • Royal Caribbean International

      Hello Denise, At this time, the Freestyle Coke machines are not available onboard the Brilliance of the Seas. We’re sorry for any disappointment.

  84. Alex

    Are there coke freestyle machines on the Liberty?? If not, are there plans to put them in? we are sailing in June of 2015!!!

    • Royal Caribbean International

      Hi Alex, Unfortunately, the Liberty does not have the Coca-Cola® freestyle machines and there are no future plans to install them as of yet. However, you can still take advantage of unlimited soda with one of our drink packages onboard.

  85. Lisa

    We are sailing in October on the Adventurer. Does that ship have these machines? If not, could you possibly confirm what drinks the soda machines on board have and whether you can get water through them? Thank you. We’re not keen on the children drinking non stop soda for a week and think the Evan package sounds expensive.

    • Royal Caribbean International

      Hi Lisa. Unfortunately, the Coca-Cola Freestyle machines are not onboard the Adventure of the Seas. Drinks can be ordered at any of our bars or lounges. However, there is a fee for bottled water.

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