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Q

What is Royal Caribbean's service gratuities (tips) price and policy?

A

The automatic service gratuity is USD 14.50 per person, per day for guests in Junior Suites and below, or USD 17.50 per person, per day for guests in Grand Suites and above, applied to each guest’s SeaPass account on a daily basis. The tip applies to individual guests of all ages and stateroom categories. As a way to reward our crew members for their outstanding service, tips are shared between dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience.

In the unlikely event that a guest onboard being charged the daily automatic tip does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. Guests who have pre-paid their tips will not see a daily charge during their cruise.

The automatic daily gratuity is based on customary industry standards. Applying this charge automatically helps to streamline the recognition process for the crew members that work to enhance your cruise. We hope you find the gratuity to be an accurate reflection of your satisfaction and thank you for your generous recognition of our staff.

A 18% tip is automatically added to all drinks, mini bar items and spa & salon purchases.

Guests can pre-pay tips by calling 1800 754 500 (AU) or 0800 102 123 (NZ) or logging into www.royalcaribbean.com before* their sailing. For guests booked through travel advisers, their adviser may add pre-paid gratuities to the guests' booking prior to sailing*. If tips are not prepaid prior to sailing, they will be automatically added to the guests’ folios once onboard.

*Pre-paid tips can be added to an individual reservation at any time before 48 hours of the sail date.

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