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Questions related to Payment & Cancellation Policies

Make your ideal trip affordable and rewarding by paying over time using low monthly payments with a loan through UpLift, instead of paying for the entire trip price at once. Simply select Pay Monthly option on the checkout page and learn about your m...
The price of your cruise holiday includes:  Ship accommodation Ocean transportation Most meals onboard Some drinks onboard Most entertainment onboard The following services are not included in the cruise price:  Dining in Speciality Restaurants, such...
The automatic service gratuity is USD 14.50 per person, per day for guests in Junior Suites and below, or USD 17.50 per person, per day for guests in Grand Suites and above, applied to each guest’s SeaPass account on a daily basis. The tip applies to...
For sailings booked on or before December 17, 2021:  You’re protected by our Cruise with Confidence program, so you have flexible options. If you must cancel, you may do so up to 48 hours before your sail date for sailings that depart on or before Ap...
We do offer cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The cr...
Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price up to 48 hours before your sail date — just give us a call. You’ll receive the difference as a non-refundable onboard credit inside final pa...
Some qualifying rates apply for the following, including a special third and/or fourth guest rate for anyone who is staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their...
Royal Caribbean International reserves the right to change, whether via an increase or decrease, any published rates, including cruise rates and airfare charges, without prior notice. We reserve the right to impose on any existing booking or new book...
Make sure nothing gets in the way of your adventure with Royal Caribbean Travel Protection program benefits, including medical, baggage and Evacuation coverages to protect you during your trip. With the Royal Caribbean Travel Protection Program Cance...
Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. If a booking has an Air2Sea ticket and/or the transfer request involves a change ...
Deposit requirements vary based on length of cruise and the type of stateroom reserved. Generally, deposit guidelines are SGD100 per stateroom for 1-5 night cruises, SGD 500 per stateroom for 6-9 night cruises and SGD 700 per stateroom for 10+ night ...
Non-refundable deposit fares allow us to simplify our promotions, encouraging guests to book early at lower pricing.
The key benefit when booking non-refundable fares is lower pricing.  Guests who take advantage of non-refundable deposit fares prior to 1 November 2018 will automatically earn an onboard credit of up to US $100 per stateroom. Those who book non-refun...
When creating your reservation, simply select the fare that is labelled 'Non-refundable deposit' to choose the non-refundable deposit option.
Yes, non-refundable deposit fares are available to book on all ships.
For sailings booked on or before March 31, 2022:  You’re protected by our Cruise with Confidence program, so you have flexible options. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your...
Non-refundable deposit fares are combinable with promotional onboard credit and instant savings offers, Crown & Anchor discounts, restricted discounts, Shareholder Benefits, NextCruise benefits and Interline Rates. These fares are not combinable with...
Yes, it is very important that all travel advisers clearly specify when non-refundable deposit requirements apply, both in marketing advertisements and also upon confirming your cruise reservation(s). It is important that you understand and review th...
You can reach out to your travel advisor or contact us on 1800 754 500 (AU) or 0800 102 123 (NZ) to learn more about this pricing program.

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