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Questions related to Payment & Cancellation Policies

Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call or use our online form. You’ll receive the difference as a non-refundable onbo...
We do offer cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The cr...
Royal Caribbean International reserves the right to change, whether via an increase or decrease, any published rates, including cruise rates and airfare charges, without prior notice. We reserve the right to impose on any existing booking or new book...
Some qualifying rates apply for the following, including a special third and/or fourth guest rate for anyone who is staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their...
Make sure nothing gets in the way of your adventure with Royal Caribbean Travel Protection program benefits, including medical, baggage and Evacuation coverages to protect you during your trip. With the Royal Caribbean Travel Protection Program Cance...
The price of your cruise holiday includes:  Ship accommodation Ocean transportation Most meals onboard Some drinks onboard Most entertainment onboard The following services are not included in the cruise price:  Dining in Speciality Restaurants, such...
Non-refundable deposit fares are combinable with promotional onboard credit and instant savings offers, Crown & Anchor discounts, restricted discounts, Shareholder Benefits, NextCruise benefits and Interline Rates. These fares are not combinable with...
Yes, it is very important that all travel advisers clearly specify when non-refundable deposit requirements apply, both in marketing advertisements and also upon confirming your cruise reservation(s). It is important that you understand and review th...
When creating your reservation, simply select the fare that is labelled 'Non-refundable deposit' to choose the non-refundable deposit option.
Yes, non-refundable deposit fares are available to book on all ships.
The key benefit when booking non-refundable fares is lower pricing. 
You can reach out to your travel advisor or contact us on 1800 754 500 (AU) or 0800 102 123 (NZ) to learn more about this pricing program.
Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Any additional payments made will be refunded. Should you choose to change your original ship and/or sail date, if you booke...
Non-refundable deposit fares allow us to simplify our promotions, encouraging guests to book early at lower pricing.
You can make a payment online by accessing your reservation if you have booked directly with Royal Caribbean following the steps below. If your reservation was generated through a travel advisor, you will not be able to view or pay balances online an...
The automatic service gratuity is USD 18.00 per person, per day for guests in Junior Suites and below, or USD 20.50 per person, per day for guests in Grand Suites and above, applied to each guest’s SeaPass account on a daily basis. The tip applies to...
Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable.   Can...
Deposit requirements vary based on length of cruise, number of guests per stateroom, and stateroom type.   Standard deposits are:   $200 SGD per passenger for 1 to 5-night cruises $500 SGD per passenger for 6 to 9-night cruises $700 SGD per passenger...

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