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問題

How do I pay for onboard purchases?

A

An Onboard Expense Account, also known as your SeaPass® onboard account, is the cashless system used for all onboard purchases and services. SeaPass cards will be in your stateroom waiting for you.

The account may be set-up with either a credit card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale. Your SeaPass® onboard account can be viewed on your stateroom TV and the Royal Caribbean app. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review. Please note all onboard prices are in USD.

Guests that set up a SeaPass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card. Guests may notice pending charges or authorizations on their credit card. Just like some land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card. This pending amount is used to secure funds for anticipated onboard purchases. Purchases made onboard over the initial $100 will generate additional holds. While the holds aren’t charges, they do reduce your available credit. Most holds are released by the time your cruise ends and final charges are settled; however, some may take up to 30 days. Royal Caribbean International® doesn’t control how long the holds remain, your bank or financial institution determines the duration of these holds. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card.

Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.

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