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問題有關於 Embarkation & Transportation

Guests should arrive to the port no later than 60 minutes prior to the published sail time. Guests should adhere to the published check-in windows, where applicable, that can be found in their E-docs (electronic documents) or during general boarding ...
Why the Train?  A relaxing transfer experience at the beginning or end of the cruise. Direct boarding from either the pier or airport (complementary transfer from the Anchorage Hospitality Center to the Grandview). Provides those of you who are not a...
Yes, all ports have transfer services to and from the airport at an additional fee. When purchasing your airline tickets with ChoiceAir, cruise transfers are provided as an option on the guest preference page.  If you did not receive your transfer vo...
如果你選擇通過我們網上的 ChoiceAir 自行安排接駁航空交通或預訂機票,建議同時購買前往遊輪的地面交通。從抵達機場到碼頭的接駁交通可於開航當天購買,惟從碼頭到出發機場的接駁交通只能在離船當天購買。建議在航行前兩週購買接駁交通。請記住,我們需要你的飛機航班資料才能及時恭迎所有賓客。如需購買皇家加勒比賓客接駁交通或更多資訊,請向你的旅遊顧問查詢,或致電 (800) 327-6700 聯系我們的預訂部。 只購買了遊輪航程 (即沒有經我們一方安排接駁航空交通) 的賓客,亦可另行購買此接駁服務 (稱...
GroundLink, a worldwide car service provider, has partnered with us to provide you with an alternative for your private ground transportation needs at most of our arrival and departure ports. Arrangements can be made to and from your residence, the a...
Aloschi Bros., an Italian based car service provider for over 50 years, has partnered with Royal Caribbean to provide private ground transportation for Rome and Venice, Italy ports. Aloschi offers both round trip and one-way transfers from the airpor...
由於行程延誤而錯過旅程的賓客,可聯系緊急旅行團隊 (ETT),以討論接下來有什麼選項可供選擇。在特定情況下,當賓客擁有合適的文件時, 他們可在下一個停靠港與遊輪會合,但做任何決定前都必須與 ETT 進行討論。 如果由於承運人造成的延誤或其他受保障的原因而導致你錯過了遊輪開航,皇家加勒比旅遊保障計劃 會償還額外住宿、餐飲及為趕上已開航遊輪所需交通的費用。否則,你有責任支付趕往下一個停靠港登船所產生的任何費用。正因如此,很多賓客都會在開航前一天抵達,並在酒店過夜,以避免任何延誤。 
When airline partners advise Royal Caribbean of schedule changes, we will contact guests via the email address provided when the air reservation was confirmed with the updated flight schedule that the airline has provided.
萬一你無法在預定的登船港口登船,又或想要在預定的離船日之前結束旅程,「靠港遊」亦可以讓你享受遊輪假期的部分航程。 如欲申請遲到登船或提前離船的通關檢查,必須在開航日期前至少一周以書面形式提交予「賓客航班營運辦公室」。賓客必須有已獲確認的預訂,方可獲得通關。如預訂是經旅行社辦理,該旅行社必須以付有旅行社抬頭的信函提交申請。透過皇家加勒比國際遊輪或 royalcaribbean.com 直接預訂的賓客可以自行提交申請。請填寫回信傳真號碼或電郵地址。  如果賓客獲預先批准在備用停靠港登船/離船,遊輪安...
CruiseFly is a revolutionary new service offered by the Marina Bay Cruise Centre Singapore (MBCCS). This service offers guest the convenience of checking in for flights departing the same day of the ship’s arrival into Singapore. With CruiseFly, gues...
當遊輪體驗來到最後一個早上,在大部分國家所有賓客必須離船,以便參加下一個遊輪旅程的賓客能夠登船。在大多數情況下,最遲離船時間在上午 10 時至 11 時之間。每艘船會提供一張離開傳單,為你提供該船隻和登岸港口的確切細節。皇家加勒比有提供兩類離船途徑:常規離船及自助離船。  我們會為透過皇家加勒比購買了機票、酒店和岸上遊套餐的賓客提供中轉服務。如果你自行安排機票和酒店,你需自行負責到機場及/或酒店的交通。我們會為只乘遊輪的賓客提供皇家接駁中轉服務。請聯絡你的旅遊顧問或我們的賓客服務部以取得更全面的...
Here are some things you need to know about those moments just before you hop onboard. For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes and any medications you ...
登船之後,請留意以下小重點。 你可以先往 帆船自助餐廳吃頓美食,然後才返回艙房。 甫踏進艙房,你即會找到航程指南,內附船上所有活動的時間表。如你是「皇冠金錨俱樂部」會員,你可享的禮遇已載入船卡,隨時可享! 與家人同行的話,你還可行經我們的海上歷奇區,為子女登記好玩互動、適合各種年紀的活動。除了航程指南外,你每日還會收到一份海上歷奇兒童航程指南,特別列出青少年項目活動。 出發之前,你必須參與指定出發前集合逃生演習,目的旨在讓所有賓客及船員熟悉地點 (逃生集合區),從而在出現突發事情時得以應對。 如...
GroundLink offers an extensive array of vehicles which can accommodate from a single passenger to very large groups. Guests can reserve a standard town car, SUV, 14-passenger van, and stretch limousines. Guests can view all types of vehicles on the G...
They service many Royal Caribbean International ports-of-call, arrival and departure ports and 5,000 airports around the world. They can provide guests with a car, a van or a limo almost anywhere worldwide. Book online now, call (800) 687-9614 or ema...
Sedans: Up to 4 passengers, and three 27" bags. Minivan and SUV: Up to 6 passengers and 4 bags. If less people, more bags will fit. Full Size Van: 14 passengers with no luggage or 10 passengers and 10 bags. Stretch Limousines: 6, 8 or 10 passengers a...
Yes. The guest can request a “Meet and Greet” service (Inside pick up) and their chauffeur will wait for them at baggage claim (for domestic flights) or outside Customs (for International flights) with a GroundLink sign and their name on it.
GroundLink constantly monitors flights and automatically adjusts the pick up time in accordance with the latest arrival time of the flight. As long as the guest remains on the same airline and flight, they do not need to contact Groundlink as they wi...

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