For Diamond members sailing on Freedom and Oasis class ships, as well as Radiance of the Seas, the Diamond lounge will continue to be open during regular hours with the Diamond lounge concierge at your service. If there are any changes to the time or location, the Loyalty Ambassador will announce these changes in the Welcome letter to be placed in your stateroom on the first day of the cruise.
We now offer either the Diamond Lounge or a Diamond Event on every ship in our fleet. On ships with a Concierge Lounge, it will be limited to Diamond Plus and Suite guests (excluding Junior Suites). Due to the size of the Lounge, we regret that we cannot honour requests for entrance to friends or relatives of eligible guests. The Lounge is open twenty-four hours a day. Guests utilise their Gold SeaPass Card to enter the Lounge. Eligible guests receive a letter on boarding day describing the services and amenities that are available within the Lounge. A Concierge is available in the Lounge daily from 8:30-11:30 a.m. and from 5:00-08:30 p.m. Times may vary by itinerary.
The Concierge Lounge is designated as a smoke-free area. We respectfully request that guests observe a Smart Casual dress code when visiting the Lounge (no shorts, swimming or pool attire is allowed, footwear is required at all times). Open to guests 18 years of age and older.