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Questions related to Payment & Cancellation Policies

Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 to 4 night cruise vacations, 90 days prior to the sailing date for 5 to 14 night cruise vacations, or 120 days prior for 15 ni...
Absolutely! Now, you can save itineraries to destinations that spark your interest as favorites and create a watchlist for any sailing dates that you want to receive notifications about. You can also keep everything organized in one place. And you’ll...
Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable. Cance...
Effective July 1, 2024, all Royal Caribbean cruise advertisements throughout the United States will include the cruise fare and mandatory taxes, fees and port expenses in one simple display price.   The price of your cruise vacation includes:  Ship a...
For sailings from Australia, service charges for stateroom attendants and dining room staff are included in the fare. Guests will still have the option to reward crew for exceptional service by choosing to provide a gratuity at their own discretion. ...
New prices and/or promotions apply only to new reservations made directly through Royal Caribbean International.  Please consult with your travel agency in regards to pricing and cancellation policies.
A refund for the difference won’t be available. However, as prices apply to items purchased at that moment, you can cancel and process a new purchase.  This will generate a refund for your initial purchase. To buy items at the current price, you will...
Yes! Discounts are available to groups of more than 16 guests if booked through your preferred travel advisor.
When making your reservation with Royal Caribbean, you can book with confidence knowing you're protected by our Best Price Guarantee program.   Found a better price within 48 hours after you booked?  If you still have time before your final payment, ...
Royal Caribbean International reserves the right to change, whether via an increase or decrease, any published rates, including cruise rates and airfare charges, without prior notice. We reserve the right to impose on any existing booking or new book...
You can make a payment online by accessing your reservation if you have booked directly with Royal Caribbean following the steps below. If your reservation was generated through a travel advisor, you will not be able to view or pay balances online an...
Royal Caribbean offers Cruise Covered, a Travel Protection program that protect the cost of your cruise up to 90% in a Future Cruise Credit if you need to cancel you cruise for any reason up to 5 days before sailing.
Deposit requirements vary based on length of cruise, number of guests per stateroom, and stateroom type.   Standard deposits are:   $100 AUD per passenger for 1 to 5-night cruises $250 AUD per passenger for 6 to 9-night cruises $450 AUD per passenger...
Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via My Royal Cruise. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise ...
Non-refundable deposit fares allow us to simplify our promotions, encouraging guests to book early at lower pricing.
The key benefit when booking non-refundable fares is lower pricing. 
When creating your reservation, simply select the fare that is labelled “Non-refundable deposit” to choose the non-refundable deposit option.
Yes, non-refundable deposit fares are available to book on all ships.
Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Any additional payments made will be refunded dependent on the cancellation schedule. Should you choose to change your origi...
Non-refundable deposit fares are combinable with promotional onboard credit and instant savings offers, Crown & Anchor® discounts, restricted discounts, Shareholder Benefits, NextCruise benefits and Interline Rates. These fares are not combinable wit...
Yes, it is very important that all travel advisors clearly specify when non-refundable deposit requirements apply, both in marketing advertisements and also upon confirming your cruise reservation(s). It is important that you understand and review th...
You can reach out to your travel advisor or contact us at (866) 562-7625 to learn more about this pricing program.
Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. If a booking has an Air2Sea ticket and/or the transfer request involves a change ...

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