Questions related to Guest Conduct & Other Policies
For more information, please go to the Guest Terms and Conditions page to review the Cruise Ticket Contract or Booking Conditions applicable to your Cruise or Cruisetour.
Illegal Drugs & Substances: All illegal drugs and illegal substances are strictly prohibited as well as narcotics paraphernalia. Firearms and weapons - All firearms and weapons, parts, ammunition, explosives and incendiary devices are strictly prohib...
Effective immediatly on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows. The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating from Nort...
Yes. During operating hours, the casino will allow smoking, with certain areas designated as non-smoking. There will be visible signage indicating the non-smoking area in the casino. All cruises departing from China and Hong Kong will not have a non-...
No, all packages are for single guest use and cannot be shared by multiple people. Our Deluxe Beverage Package Policy requires all guests wishing to purchase the Deluxe Beverage Package or the Deluxe Beverage Package and Internet (Sip + Stream) to do...
Indoor smoking is permitted in the Casino, the cigar clubs on Freedom and Voyager Class ships, and one designated smoking venue on ships sailing from Chinese homeports. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor...
Duty free items purchased onboard can be taken to your room and enjoyed during your vacation. However, duty free alcohol and in some areas cigarettes will be delivered on the final day or morning of your voyage.
Guests are not allowed to bring beer or hard liquor onboard for consumption or any other use. Alcoholic beverages (beer, seltzer, or hard liquor) seized on embarkation day will be returned at the end of the voyage provided that they are in the origin...
Yes. Guests who consume their personal wine and champagne in public areas, will incur a $15 corkage fee per bottle. For more information on our alcohol policy, click here.
MINIMUM AGE TO SAIL UNACCOMPANIED Royal Caribbean's minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). Royal Caribbean's minimum age to sail unaccompanied on sailings originating in South America, Europe, A...
All our guests deserve to enjoy their vacation to the fullest so we have outlined the expectations of behavior for people enjoying a cruise vacation. Click here to access the Guest Health, Safety, and Conduct Policy.
Irons and clothes steamers are prohibited items and should not be brought with you on your vacation.
For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smokin...
Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.
An Onboard Expense Account, also known as your SeaPass® onboard account, is the cashless system used for all onboard purchases and services. SeaPass cards will be in your stateroom waiting for you. The account may be set-up with either a credit card ...
One of the best things about cruising is the food! And there will be many dining options available to suit most tastes and preferences. However you are free to bring non-perishable prepackaged food in limited quantities. While we have many drink offe...
The Cruise Critic Meet & Mingle onboard gatherings have been discontinued. Guests are welcome to host self-led gatherings in one of our many venues onboard.
We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request ...
While the Casino is open in US Territorial or International waters, all US Citizens or Residents will be issued a W2G form and required information will be reported to the US Internal Revenue Service for the following events: Individual slot machine ...
NextCruise is our onboard future cruise booking team available to help you book your next Royal Caribbean adventure. Reasons to book with NextCruise: The richest offer on any sailing guaranteed Get up to $600 in onboard creditor dollars off your next...
You are certainly welcome to bring cash to enjoy your vacation experience. There are ATM services onboard and limited currency conversion services. There is a withdrawal fee to use the ATMs onboard.
If after your cruise has ended, you discover that you have lost or left an item onboard please fill out a Lost and Found Request Form with Chargerback*. We will make every attempt to locate the items and return it to you. If found, all items will be ...
Per company policy, we allow the tossing of a biodegradable urn containing ash while at sea. Ashes must be in an approved scattering or biodegradable urn, free of plastic or wire, and the entire urn must be tossed. A certificate proving the urn is bi...
You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPass account. Your friends and family can contact the ship by calling (888) 724-7447. Or from outside ...
You are welcome to make memories onboard with your GoPro or other recording device. Please note, there are restrictions for use during our sports and other outdoor activities. For your safety, electronics are not allowed on the FlowRider®, Zip Line, ...
While onboard you can provide feedback to any of our members of staff who will be happy to help make your vacation experience as enjoyable as possible. We also have a guest services desk who can help answer any questions and accept your feedback. Aft...
Guests Visitors: Guests sailing on board Royal Caribbean International ships are not authorized to have visitors onboard the ships. Travel Advisors: All arrangements for travel advisors to visit our ships for business reasons must be authorized in ad...
Just like the security screening at an airport, we also screen all luggage our guests bring onboard to ensure everyone’s safety. If there is an item in your luggage that is prohibited or is believed to be prohibited, your bag will be taken to a scree...
