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Questions related to Royal Caribbean Mobile App

The Royal Caribbean app makes it easier for you to plan and manage your vacation. Before your cruise, take advantage of pre-cruise savings on beverage and internet packages, shore excursions, spa services, specialty dining, and more.  Once onboard, c...
Guests should arrive at the terminal within the arrival time slot you selected during Royal App check-in. Your arrival time is listed on your mobile boarding pass. Those who arrive early will not be able to begin boarding, and those who arrive late w...
Yes, you need a guest account to check in. If you don't have an account, create one on the app. Once you have your account, sign in, select your cruise, and take advantage of the quickest check-in experience. You can use the same username and passwor...
You will be locked out of your account after ten failed sign-in attempts. You can reset your password using the "Forgot Password?" option on the sign-in screen.
No. Anyone who downloads the app can use it to view upcoming itineraries for our entire fleet, activities happening onboard our ships, videos about Royal Caribbean and our family of cruise brands, and more, even if you don't have a reservation for a ...
Yes, our app is available on all ships in the fleet; however, some features vary across different ships.
No, you do not need an internet package to use the app onboard. Simply connect to your ship’s Guest Wi-Fi to use the app for free without an internet package. The easiest way is to connect to the ship's Guest Wi-Fi is via your phone Settings once onb...
You can check in on the app beginning 45 days in advance and up to the morning of your sailing. App check-in provides several benefits over web check-in, such as less time spent in the terminal and more time on vacation. In the app, you will scan you...
Some reservations and pre-cruise purchases can be modified in the app before you sail.  For dining or shore excursions, you can either remove a Guest or cancel the entire reservation (within the cancellation policy). For further modification, such as...
Before your cruise, you can purchase internet and beverage packages, spa services, book specialty dining and shore excursion reservations, schedule your My Time dining seating times, as well as select entertainment and onboard activities. Once onboar...
Yes, your mobile boarding pass is available in the app once you check in, regardless of how you checked in (website or in the app). App check in is recommended for faster boarding. You can add your boarding pass to Apple Wallet*.   *Samsung Pay and G...
Yes, Guest chat is available at no charge while onboard, as long as you're connected to the ship's Guest Wi-Fi network. Guests sailing in the same stateroom will automatically be connected to chat. You can also invite other people to chat.

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