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What if I am not feeling well in the days leading up to my cruise? What if I test positive for COVID-19 before my cruise?

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If you feel ill in the days before your cruise, you should not travel. In the event you or any member of your traveling party tests positive for COVID-19 in the 14 days before your cruise departs, or at the boarding terminal, you and your traveling party will receive a 100% cruise fare refund, for any cruise that is set to depart on or before April 30, 2022^.

In the event you are expressing any symptoms of communicable illness in the days before your cruise departs, you should contact us to re-schedule your reservation. If you booked your cruise on or before March 31, 2022, you will be protected by the Cruise with Confidence policy. Therefore, you can cancel for any reason, up to 48 hours before your sail date, and receive  100% of the paid value back in a Future Cruise Credit*. 

Keep in mind you will likely need to undergo a test for COVID-19 before your cruise. A positive test result, or documented symptoms of communicable disease during the boarding process, will result in denial of boarding.

 

^Last modified September 22, 2021. Subject to change. Royal Caribbean will cover the costs of accommodations for isolation and air transfer costs for guests who have fully complied with all Royal Caribbean International and Royal Caribbean Group COVID-19 Policies and Procedures in effect at the time of voyage. Non-U.S. homeports may have local isolation requirements and restrictions on mode of transportation. Additional terms and conditions may apply. Private air transfers are subject to availability, may be delayed or rescheduled based on carrier capacity. See our COVID- 19 Refund and Cancellations Policy and your Cruise Ticket Contract for details. "Traveling Party" means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with accommodations for isolation, daily wellbeing check-ins, and support to reschedule return travel home.

*“Cruise with Confidence” program applies to bookings made on or before March 31, 2022 that depart before September 30, 2022; additional terms and conditions apply. COVID-19 Assistance conditioned upon compliance with the RCG COVID-19 Policies and Procedures in effect at the time of the cruise. To qualify for a refund, you must present your verified positive test result in a form acceptable to Royal Caribbean. Additional terms and conditions apply. See our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details.

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