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Besides a positive testing result, are there any other reasons I or my travelling party would not be able to board the ship?


Aside from a positive test result, certain circumstances may lead to a denial of boarding for you or your party, including but not limited to:

  • A guest who has had COVID-19 within the past 180 days, or has a positive COVID-19 Serology certificate 
  • Failure to affirmatively state a willingness to comply with our safety and public policies
  • Prior to boarding, or at any time during the voyage, failure to comply with our safety and health policies
  • Refusal to wear face masks in violation of applicable law or regulations
  • A guest who is unable to provide verifiable evidence of a negative SARS-CoV-2 test result
  • A guest who provides a negative SARS-CoV-2 test result which we, in our sole discretion, deem unacceptable
  • Multiple temperature readings that equal or exceed 37.5 degrees Celsius
  • Symptoms outlined in the Health Questionnaire are observed or documented
  • Contact tracing reveals close contact with someone with COVID-19
  • Refusal to submit to secondary health screening; or a secondary health screening which results in a denial of boarding recommendation by the personnel conducting the secondary health screening
  • If you have traveled outside of Singapore in the 14 days prior to boarding

Health and safety protocols, guest conduct rules, as well as regional travel restrictions and clearance to visit ports of call, are subject to change without notice based on ongoing evaluation, public health standards, and government requirements. Onboard and destination experiences, features, itineraries, and guest conduct rules vary by ship and destination and are subject to change without notice.

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