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Who can I speak with regarding my onboard purchase?

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For inquiries about a product you purchased onboard, please contact Starboard Cruises at  (800) 540-4785 or online.

If you sailed on Independence of the Seas:

  • If your inquiry is about a product purchased onboard Independence of the Seas and you sailed on or before 6/15/19, please contact Harding Brothers online at https://www.hardingretail.com/, or by phone at 1-855-380-0836.
  • If your inquiry is about a product purchased onboard Independence of the Seas sailings and you sailed from 6/28/19 onward, please contact Heinemann online at https://www.heinemann-americas.com/Contact, or by phone at (833) 333-4272.

Please allow at least 5 business days for the vendor to process your request

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