問題有關於 Onboard Guest Services
Feel free to recognize crew members who make your voyage exceptionally memorable. You can visit the Guest Services desk to increase the amount of your gratuities or reward a crew member with an additional cash gratuity at your discretion. Gratuity en...
Photo packages can be purchased pre-cruise with a discount, or onboard. All shipboard photo products and services can be purchased onboard at the Focus Photo Gallery. We’re unable to offer sales of any photographic products or services after your cr...
皇家加勒比與網絡營運商合作，透過「Cellular 海上信號」為你的裝置提供連接服務。而漫遊費用則視乎你的網絡營運商而定。在航行前，建議你聯絡網絡營運商，查詢有關這些費用和可供選擇的特別服務套餐資料。 此外，另一個可以與外界保持聯絡而不需使用流動數據的方法，就是連接到海上最快網絡 VOOM。VOOM 讓賓客透過無線上網與外界保持聯絡，有多款服務套餐可供選擇。
There are limited currency conversion options onboard, however we do accept most major currencies and convert them to US dollars with applicable conversion rates, and at a limit of USD $950 per person per day. There are not always exchange facilities...
縱使現時我們不再提供艙房內的幼兒托管服務，遊輪上的青少年海上歷奇中心及皇家嬰幼兒計畫服務仍然維持不變，於晚上10時至凌晨1點時為你和你的3歲至11歲孩子提供 “深夜派對特區”團體托管服務 （需額外收費）。
All ships in the Royal Caribbean International fleet have safes in every stateroom. The safes in the staterooms are mostly electronic combination lock types that the user can set up. They are large enough to hold personal items that might be carried ...
Just because your ship is docking, doesn't mean your vacation is ending. If you're one of the lucky ones continuing on the following voyage aboard the same ship, we've enhanced our award-winning service to provide a seamless transition for you. Here'...
Here are some things you need to know about those moments just after you hop onboard. Head to your Assembly Station to confirm with the shipboard team that you have successfully completed your mandatory safety training on our Royal App. If you did no...
皇家加勒比遊輪每段航程可舉辦一次教派聯合禮拜 (適合所有宗教)。 如船上有牧師，則亦可每日舉辦一場彌撒。我們恕無法保證所有航程都有牧師隨船，但會於聖誕節及復活節期間、以及所有重置航線上盡量安排牧師隨船。節日期間，牧師或會取消服務。 我們會於猶太重要節日 (光明節和逾越節) 期間安排拉比隨船。 如皇家加勒比聘用的拉比缺席，則遊輪會邀請志願者在逾越節首晚主持家宴儀式。 如無牧師隨船，船上船員將代為主持教派聯合禮拜。 禮拜儀式在安靜恰當的場所舉行，當中包括但不限於：圖書館、第二客廊、會議中心或小聖堂。...
Luggage Valet is a service offered onboard which enables guests to bypass traditional airport check-ins. Guest who participate will be processed onboard the ship and receive their airline boarding passes, luggage tags as well as baggage claim checks ...
航程指南內含船上、船下觀光玩樂活動的一切須知，為你詳列表演時間、餐廳營業時段、Bingo 遊戲場地、商店特賣等資訊，亦會說明你將到訪之好玩港口的詳情，內容豐富。步出艙房前，記得帶上航程指南！這樣一來，你就可輕鬆收拾行李或手袋，絕不錯過任何精彩事物。歡迎隨心規劃航程，盡享船上提供的一切。每日傍晚，我們都會將翌日適用的航程指南放在你艙房。 此外，指定遊輪的航程指南亦會載入皇家加勒比國際遊輪應用程式中，讓你運用流動裝置直接規劃船上時光！歡迎查看 App Store 或 Google Play，下載手機...
自助提早離船計劃可讓賓客提早離船，自行管理行李；常規離船計劃則專為欲享用我方行李服務、而不介意獲分配離船時間的賓客而設。 請留意：自助離船計劃無法提供無障礙協助。 自助提早離船 離船前一晚，請將行李留在艙房，並攜同行李離船。行李牌毋須使用。 離船當日早上，單據會送到你的艙房。請在指定時間前帶同所有行李離船。 請帶同行李及船卡前往舷梯。完成入境及海關檢查手續後，請繼續前往交通區。 常規離船 離船前一晚，請在所有行李上貼上姓名標籤，並在指定時間前放置行李到艙房門外。記住隨身攜帶機票、護照/國籍證明及...
In addition to Royal Caribbean’s traditional SeaPass cards, select Royal Caribbean ships* also feature WOW Bands. These ready‑to‑wear, water-resistant wristbands require just one tap, so you can quickly and efficiently navigate the ship. WOW Bands co...
The Key Guests will enjoy the following exclusive benefits during their cruise vacation: Priority access during The Key designated arrival time (to be communicated via email). Other benefits may apply at specific ports.* Carry-on bag drop off with de...
