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Where can I cancel additional packages and services ordered prior to my cruise?

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Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via Cruise Planner.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

If your cruise has been impacted by the Royal Caribbean cruise suspension, please visit our Health and Travel Alerts page here for more details on Onboard Credit.

Visit Cruise Planner

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