Adding Guests to an Existing Reservation
There are several factors that can impact our ability to add more guests to your stateroom, such as ship or stateroom occupancy, after you have originally booked. If you booked directly through us, please give us a call to inquire about adding additional guests. If you booked through a Travel Advisor, please reach out to your Travel Advisor to inquire.
Name changes (first or last) or substitutions can be made to all but one of the original names on your booking. These changes must be made before the final electronic manifest is sent to the ship, so we advise that any changes be made far in advance of your sail date. Changes may be subject to additional charges if you booked airfare through our Air2Sea program and your airfare has been assigned.
For groups, name changes are allowed on any booking until the final option date (180 or 120 days to sailing), which is based on the sailing length. Changes may be subject to additional charges if you booked airfare through our Air2Sea program and your airfare has been assigned or documents have been issued.
If you booked your group directly through us, please give us a call to make any updates. If you booked your group through a Travel Advisor, please reach out to your Travel Advisor to update the reservation.
Changes to Bed Configuration (Splitting or Combining)
If booking via phone, you may request your bed configuration at the time of booking. If you have already booked, bed configuration can be changed by logging into your online account under “Manage My Cruise”, by calling us or contacting your Travel Advisor for assistance. Once onboard, you may request a change to the bed configuration by contacting the housekeeping staff.
Please Note: Some suite categories contain Royal King beds that cannot be split into two twin beds.