contact us

Due to the ongoing impact of the Coronavirus outbreak, our teams are working remotely.
Please contact us by phone or email only - do not send your enquiry by post.
Effective 19 March 2020 - until further notice:

call us

  • Bookings & Pre Departure Enquiries
    New Opening hours - 15th May 2020:
    Monday to Friday 8:30 am to 7 pm / Saturday 9 am to 6 pm / Sunday 10 am to 5 pm

    BEFORE YOU CRUISE

    royalcustomerserviceuk@rccl.com

    MEDICAL/DIETARY REQUIREMENTS
    royalspecialservicesuk@rccl.com

    FLIGHT ARRANGEMENTS
    royalairuk@rccl.com
  • Conferences, Meetings, Charters & Corporate Events
    Opening hours:
    Monday to Friday 9 am to 5:30 pm / Saturday & Sunday Closed

    GROUPS
    GroupsUK@rccl.com
  • Post Departure Enquiries
    AFTER YOUR CRUISE
    Lost Luggage and Lost & Found
    customerrelationsuk@rccl.com
  • Media Enquiries
    UK Press office
    Please note that this e-mail address is for enquiries from the UK Media only. The Press Office does not have access to customer booking information and is unable to transfer calls. For all customer enquiries, please use the pre or post-departure contact details listed above and a member of the team will be happy to assist you.
    RoyalCaribbeanUK@webershandwick.com

    Company registered in England and Wales. Company registered number 07366612 VAT number 102 8339 40

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