Applying your credit is easy! You can redeem your Future Cruise Credit online, or through your Travel Advisor. See below to learn how: New bookings: Find the sailing that you are interested in Select your cabin type and location Enter your personal i...
After your sailing we send a link to the guest satisfaction survey to your email address on file. To make sure not to miss it, please note the following: The email comes from royalcaribbean@express.medallia.com. The subject line is: “Share your thoug...
Photo packages can be purchased pre-cruise with a discount, or onboard. All shipboard photo products and services can be purchased onboard at the Focus Photo Gallery. We’re unable to offer sales of any photographic products or services after your cru...
Your final onboard statement is sent to you at the end of your cruise to the email address we have on file. If you did not receive it, you can request it by submitting this form. For a faster response, you can send us an SMS text message at 866-562-7...
Pool/beach towels are available for check out at stations located on the pool deck. Guests must have their SeaPass card in order to check out pool towels. Once used, guests must check in the same number of pool towels that they checked out. If guests...
If you lose an item onboard please go to guest services where we maintain a lost and found service. If you discover you may have lost an item after you have left the ship please refer to the following links: English: https://www.chargerback.com/repor...