ACCESSIBLE STATEROOMS

Our accessible staterooms are designed for guests with mobility disabilities and other disabilities that require the use of the features associated with accessible staterooms. Accessible staterooms range from 159 square feet to 298 square feet, offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form.

If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability.

Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.



ACCESSIBLE STATEROOMS

Our accessible staterooms are designed for guests with mobility disabilities and other disabilities that require the use of the features associated with accessible staterooms. Accessible staterooms range from 159 square feet to 298 square feet, offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form. .

If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability.

Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.

We encourage you notify us of your needs at the time of booking, to guarantee availability of specific equipment or services.

  • - 60 days for sign language interpreting
  • - 30 days for special needs equipment or services
  • - 72 hours if traveling with a group of passengers with disability

LIST OF EQUIPMENT AND SERVICES REQUIRING ADVANCE NOTICE

 

 

ACCESSIBLE STATEROOM FEATURES:

• Stateroom door width: 81.3 cm – 86.4 cm/32"-34" (vessel-dependent)

• Bathroom door width: 81.3 cm – 86.4 cm/32"-34" (vessel-dependent)

• No doorsill to get into the stateroom

• Ramped bathroom thresholds

• Bathroom grab bars

• Lowered sink and stateroom dressing table

• Roll-in shower bench

• Fold-down shower bench

• Hand-held showerheads

• Lowered wardrobe rods

• Refrigerator in stateroom (upon request)

• Raised toilet seats (most are between 43.1 cm to 48.3 cm/17 to 19 inches high; commode chairs available – please request prior to sailing)

• Accessible balconies (selected staterooms)

• Lowered safes for easy access (not including Majesty of the Seas, where safes are located at Guest Relations)

Please note: Accessible suites have roll-in showers, not baths, except on Quantum of the Seas.

To customise your accommodation to meet your specific needs, please complete the Guest Special Needs Form
To customise your accommodation to meet your specific needs, please complete the Guest Special Needs Form

We encourage you notify us of your needs at the time of booking, to guarantee the availability of specific equipment or services. Please note that 60 days' advanced notice is needed for sign-language interpreting and 30 days' advanced notice if you need special-needs equipment or services. If we do not receive enough advance notice, we will make reasonable efforts to provide requested equipment and/or services. You must provide 72 hours' advance notice if you are travelling with a group of 10 or more passengers with disabilities.

MORE INFORMATION

Call our Access Department on +1 866 592 7225,  or send an email to special_needs@rccl.com, or have your local travel agent or International Representative contact us. Our fax number is
+1 (954) 628 9622.

ADDITIONAL ASSISTANCE

 
Feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. Our CROs are available at all U.S ports of departure and ships.

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