What is the difference between customer care associate, shoreside coordinator and onboard coordinator?

The customer care associate is the first person you’ll talk to when you call Royal Weddings. They will assist you in choosing a package and completing your contract. From there, your personal shoreside coordinator will help you design all the details of your event. You may contact your shoreside coordinator by email or schedule a phone appointment. Once onboard, your onboard coordinator will execute all the details of your event in accordance with your contract. For needs beyond your event, please contact guest services once onboard for additional assistance.