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Questions related to Embarkation & Transportation

Guests should arrive to the port no later than 60 minutes prior to the published sail time. Guests should adhere to the published check-in windows, where applicable, that can be found in their E-docs (electronic documents) or during general boarding ...
Why the Train?  A relaxing transfer experience at the beginning or end of the cruise. Direct boarding from either the pier or airport (complementary transfer from the Anchorage Hospitality Center to the Grandview). Provides those of you who are not a...
Yes, all ports have transfer services to and from the airport for an additional fee. When purchasing your airline tickets with ChoiceAir, cruise transfers are provided as an option on the guest preference page.  If you did not receive your transfer v...
If you choose to make your own air arrangements or book air through our online ChoiceAir Travel Program, you may wish to purchase ground transportation to the ship. Transfers are available for purchase from the arrival airport to the pier on day of s...
Aloschi Bros., an Italian based car service provider for over 50 years, has partnered with Royal Caribbean to provide private ground transportation for Rome and Venice, Italy ports. Aloschi offers both round trip and one-way transfers from the airpor...
Guests who miss their cruise due to travel delays can contact the Emergency Travel Team (ETT) to discuss their options going forward. In specific situations, when the guest has the proper documentation, it is possible to join the cruise at the next p...
When airline partners advise Royal Caribbean of schedule changes, we will contact guests via the email address provided when the air reservation was confirmed with the updated flight schedule that the airline has provided.
Partial cruises allow you to enjoy part of your cruise holiday in the event that you are unable to meet the ship in the scheduled boarding port, or would like to end your cruise earlier than the scheduled departure date. Requests for security clearan...
CruiseFly is a revolutionary new service offered by the Marina Bay Cruise Centre Singapore (MBCCS). This service offers guest the convenience of checking in for flights departing the same day of the ship’s arrival into Singapore. With CruiseFly, gues...
On the final morning of a cruise experience, in most countries all guests must leave the ship before the guests joining the next cruise can board. In most environments, the latest time to leave the vessel will be between 10 a.m. and 11 a.m. Each ship...
Here are some things you need to know about those moments just before you hop onboard. For the first day of your cruise, pack a small carry-on bag with your travel documents, a change of clothes, bathing suit, workout clothes and any medications you ...
Here are some things you need to know about those moments just after you hop onboard. Head to the Windjammer Marketplace and enjoy a meal before heading to your stateroom. As soon as you enter your stateroom, you’ll find our Cruise Compass with sched...

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