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Questions related to Onboard Guest Services

Only one credit card can be used to set up the onboard expense account.
Yes, Royal Caribbean works with mobile networks to provide the ability to connect your device through "cellular at sea". These roaming rates to utilise your device are determined by your network provider. Prior to your sailing, it is recommended to c...
Please call our Royal Celebrations department on +1 888 933 7225 or email royalcelebrations@rccl.com and one of our experienced Wedding Coordinators will be happy to assist.
Self-Assist Early Departure is for guests who want to be off the ship early and can manage their luggage themselves. Regular departure is for guests who want to use our luggage service and don’t mind an assigned departure time. Please note, wheelchai...
The Cruise Compass keeps you in-the-know about everything there is to see and do both onboard and off. Think show times, restaurant opening times, when and where bingo will be played and what shops have sales. It also provides details about the amazi...
Looking for your stateroom, a particular restaurant or activity? Our interactive Wayfinder screens, located in the lift lobbies, will help get you there. Wayfinders allow you to instantly view a map of the entire ship and are available in English, Sp...
All shipboard photo products and services can be either purchased pre-cruise with a discount or onboard for full price. All professional photo operations are handled by Image Photo Services on all Royal Caribbean ships. There is no ability to offer p...
Royal Caribbean ships offer one interdenominational service (for all faiths), per voyage. A priest will also offer a daily mass if there is a priest onboard. We are not able to guarantee that a priest is onboard for all our sailings, but we do try to...
Royal Caribbean International is a global brand with sailings all around the world. The main language spoken onboard is English. However, on our Culturally Enriching Cruises, like those departing from Mainland China, Mandarin may be used more frequen...
New enhancements are available for Online Check-In on Quantum of the Seas® Singapore sailings. A credit card is REQUIRED for linking to onboard expense account.
Yes, you can. You will be required to bring both the old and new passports on boarding day at the terminal.

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