Questions related to Onboard Guest Services
Yes, Royal Caribbean works with mobile networks to provide the ability to connect your device through "cellular at sea". These roaming rates to utilise your device are determined by your network provider. Prior to your sailing, it is recommended to c...
Self-Assist Early Departure is for guests who want to be off the ship early and can manage their luggage themselves. Regular departure is for guests who want to use our luggage service and don’t mind an assigned departure time. Please note, wheelchai...
Yes. Royal Caribbean offers Luggage Valet, an optional onboard service that allows guests to check in for their flight and have their luggage transferred directly from the ship to the airport. Royal Caribbean Luggage Valet costs $29 USD per person fo...
The Cruise Compass keeps you in-the-know about everything there is to see and do both onboard and off. Think show times, restaurant opening times, when and where bingo will be played and what shops have sales. It also provides details about the amazi...
Introducing The Key, your premier access to experiences and activities during your vacation. Start your cruise with priority access into the terminal and enjoy personal drop-off service that delivers your carry-on bags directly to your stateroom. Fol...
Looking for your stateroom, a particular restaurant or activity? Our interactive Wayfinder screens, located in the lift lobbies, will help get you there. Wayfinders allow you to instantly view a map of the entire ship and are available in English, Sp...
Royal Caribbean ships may offer religious services as follow: Catholic mass Priests are scheduled onboard Royal Caribbean ships for Easter, Christmas, and Crossings. For Easter and Christmas, priests are scheduled on the sailing where the holiday fal...
Royal Caribbean International is a global brand with sailings all around the world. The main language spoken onboard is English. However, on our Culturally Enriching Cruises, like those departing from Mainland China, Mandarin may be used more frequen...
New enhancements are available for Online Check-In on Quantum of the Seas® Singapore sailings. A credit card is REQUIRED for linking to onboard expense account.
