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Questions related to Onboard Guest Services

Royal Caribbean ships offer one interdenominational service (for all faiths), per voyage. A priest will also offer a daily mass if there is a priest onboard. We are not able to guarantee that a priest is onboard for all our sailings, but we do try to...
The Key Guests will enjoy the following exclusive benefits during their cruise vacation: Priority access during The Key designated arrival time (to be communicated via email). Other benefits may apply at specific ports.* Carry-on bag drop off with de...
The Cruise Compass keeps you in-the-know about everything there is to see and do both onboard and off. Think show times, restaurant opening times, when and where bingo will be played and what shops have sales. It also provides details about the amazi...
Self-Assist Early Departure is for guests who want to be off the ship early and can manage their luggage themselves. Regular departure is for guests who want to use our luggage service and don’t mind an assigned departure time. Please note, wheelchai...
Looking for your stateroom, a particular restaurant or activity? Our interactive Wayfinder screens, located in the lift lobbies, will help get you there. Wayfinders allow you to instantly view a map of the entire ship and are available in English, Sp...
Yes, Royal Caribbean works with mobile networks to provide the ability to connect your device through "cellular at sea". These roaming rates to utilise your device are determined by your network provider. Prior to your sailing, it is recommended to c...
Royal Caribbean International is a global brand with sailings all around the world. The main language spoken onboard is English. However, on our Culturally Enriching Cruises, like those departing from Mainland China, Mandarin may be used more frequen...
New enhancements are available for Online Check-In on Quantum of the Seas® Singapore sailings. A credit card is REQUIRED for linking to onboard expense account.
Yes, you can. You will be required to bring both the old and new passports on boarding day at the terminal.
Only one credit card can be used to set up the onboard expense account.

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