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If I test positive for COVID-19 right before my cruise, at the terminal before the cruise, or on the cruise, what is your refund policy and what associated costs are covered?

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Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. 

  • 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023.
  • Pro-rated cruise fare refund if your cruise is cut short for reasons related to COVID-19, for cruises departing on or before September 30, 2022.
  • If you test positive for COVID-19 during the cruise, Royal Caribbean will cover the costs of COVID-19 related medical treatment onboard, and provide assistance with any required land-based quarantine, as well as coordinate travel home for you and your Traveling Party, for cruises departing on or before September 30, 2022.

 

Guests that reserved their cruise on or after August 8, 2022 will have the following COVID-19 Assistance at no extra charge. 

  • 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. 
  • Pro-rated cruise fare refund if your cruise is cut short for reasons related to COVID-19, for cruises departing on or before September 30, 2022.
  • If you test positive for COVID-19 during the cruise, Royal Caribbean will cover the costs of COVID-19 related medical treatment onboard.  

 

*Last modified April 29, 2022. Subject to change. “Traveling Party” means your family members living with you in the same household and traveling companions assigned to your stateroom on the cruise. Conditioned upon compliance with the RCG COVID-19 Policies and Procedures in effect at the time of the cruise. To qualify for a refund, if your COVID-19 test was administered by a provider other than one retained by Royal Caribbean, you must present your verified positive test result in a form acceptable to Royal Caribbean. Additional terms and conditions apply. See our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details.

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