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Questions related to Onboard Guest Services

We do offer tuxedo rental onboard most of our ships. Reservations can be made online via Tuxedo Rentals. Guests can also make reservations onboard, subject to availability.
Babysitting services are not offered onboard any of our ships. However, many Royal Caribbean ships feature a nursery where children aged six months to 36 months can be cared for by trained professionals. Please refer to Kids and Teens Activities for ...
Only onboard credit offered through a promotion can be seen and used through the online cruise planner. Any onboard credit you’ve purchased will be available onboard.
While you’re encouraged to place a deposit on your account, there is no minimum deposit required when setting up a cash account. There is a USD$500 daily spend limit for sailings seven nights or longer and a USD$300 daily spend limit for sailings 6 n...
Guests cannot bring electrical extension cords, including power boards or surge protected power boards.
Yes. When checking in online, you can choose the option "No onboard expense account" to prevent your children from using their Seapass card for onboard purchases. You can also visit the Guest Services desk once onboard and they’ll assist you.
Royal Caribbean works with mobile networks to connect your phone through our fleet’s network provider: "Cellular at Sea". Roaming rates are determined by your mobile provider and can be quite expensive. We recommend you contact your mobile provider f...
All wedding enquiries should be directed to royalcelebrations@rccl.com, where one of our experienced Wedding Coordinators will be happy to assist with the big day!
There are limited currency conversion options onboard, however we do accept most major currencies and convert them to US dollars with applicable conversion rates. Currency exchange facilities may not always be available or open in the ports. We recom...
We do offer dinner jacket rental onboard most of our ships. Please use the link below to check availability. We also offer full laundry and dry cleaning services onboard. We do not provide irons in the staterooms as they constitute a fire hazard.
As of September 30th, 2018 we are discontinuing our in-stateroom babysitting, Sitters at Sea. We’ve made this decision as we are unable to consistently guarantee this service on every sailing. If your sailing departs prior to September 30th, 2018, we...
You can visit the Guest Services desk to reward a crew member with a gratuity at your discretion. Gratuity envelopes are also available in your stateroom.
All ship photo products and services must be either purchased pre-cruise or onboard. Post-cruise sales of any photographic products or services are not available. For more information please visit Ourcruisephotos.
All Royal Caribbean ships are equipped with North American standard, 110 Volts AC and standard European 220/230 Volts AC outlets. If you are using an Australian device you’ll need to take an adaptor with you.
Once on board, please approach the guest services desk and the staff will be more that glad to book these experiences for you based on availability.

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