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Questions related to Payment & Cancellation Policies

If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel advisor. If you cancel you will have to pay the cancellation charges set out below: 5 days or less before sailing...
When you reserve your cruise you will pay a deposit of £150 per person*. The final balance must be received by Royal Caribbean International 70 days prior to the sailing date. To make a payment on your cruise holiday, please find your reservation.
The price of your cruise vacation includes:  Ship accommodations Ocean transportation Most meals onboard Some beverages onboard Most entertainment onboard The following services are not included in the cruise price:  Dining in Specialty Restaurants s...
As of November 11, 2023*, the automatic service gratuity of $18.00 USD per person, per day for guests in non-suites staterooms and Junior Suite, or $20.50 USD per person, per day for guests in Suites, will be applied to each guest’s SeaPass account o...
Cancellation of Cruise or CruiseTour Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge. The amount of the cancellation charge shall ...
We do offer a cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The ...
Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call. You’ll receive the difference as a non-refundable onboard credit inside final...
Some qualifying rates apply for the following including a special third and/or fourth guest rate for anyone staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their rate ma...
We reserve the right to increase or decrease the prices of unsold holidays at any time. The price of your chosen holiday will be confirmed in accordance with our booking conditions. Once the price of your chosen holiday has been confirmed at the time...
You can make a payment online by accessing your reservation if you have booked directly with Royal Caribbean following the steps below. If your reservation was generated through a travel advisor, you will not be able to view or pay balances online an...
Yes, you must have appropriate travel insurance – with healthcare cover – in place to cover your cruise holiday as well as any other destinations you may be visiting independently. Please ensure that it covers your circumstances – including any pre-e...
For all standard fly/cruise or standard cruise only bookings, we charge £150/€165 per person deposit (cruises from 6-10+ nights; exclusing holiday cruises, transpacific/transatlantic, as well as any suites). This deposit amount also applies to consec...
Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via Cruise Planner. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise P...
Guests can pre-pay gratuities by calling (UK) 0344 493 4005 or (Ireland) 1800 555 604 or logging into www.royalcaribbean.co.uk before* their sailing. For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' ...
Yes, non-refundable deposit fares are available to book on all ships.
Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Any additional payments made will be refunded. Should you choose to change your original ship and/or sail date, if you booke...

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