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Questions related to Payment & Cancellation Policies

If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel advisor. If you cancel you will have to pay the cancellation charges set out below: 5 days or less before sailing...
When you reserve your cruise you will pay a deposit of £150 per person*. The final balance must be received by Royal Caribbean International 70 days prior to the sailing date. To make a payment on your cruise holiday, please find your reservation.
The price of your cruise vacation includes:  Ship accommodations Ocean transportation Most meals onboard Some beverages onboard Most entertainment onboard The following services are not included in the cruise price:  Dining in Specialty Restaurants s...
The automatic service gratuity is $16.00 USD per person, per day for guests in Junior Suites and below, or $18.50 USD per person, per day for guests in Grand Suites and above, applied to each guest’s SeaPass account on a daily basis. The gratuity app...
For sailings booked on or before March 31, 2022:  You’re protected by our Cruise with Confidence program, so you have flexible options. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your...
We do offer a cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The ...
Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call or use our online form. You’ll receive the difference as a non-refundable onbo...
Some qualifying rates apply for the following including a special third and/or fourth guest rate for anyone staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their rate ma...
We reserve the right to increase or decrease the prices of unsold holidays at any time. The price of your chosen holiday will be confirmed in accordance with our booking conditions. Once the price of your chosen holiday has been confirmed at the time...
Look up your reservation to see the status, and select the “Pay remaining balance” button to make a payment. Please note that guests who have certain kinds of reservations, or who booked through a travel advisor, will not be able to view or pay balan...
Yes, you must have appropriate travel insurance – with healthcare cover – in place to cover your cruise holiday as well as any other destinations you may be visiting independently. Please ensure that it covers your circumstances – including any pre-e...
For all standard fly/cruise or standard cruise only bookings, we charge £150/€150 per person deposit. This deposit amount also applies to consecutive cruises and we only take one deposit per person for the whole trip. For cruise-only sailings of 5 ni...
Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via Cruise Planner. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise P...
Guests can pre-pay gratuities by calling (UK) 0344 493 4005 or (Ireland) 1800 555 604 or logging into www.royalcaribbean.co.uk before* their sailing. For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' ...
Yes, non-refundable deposit fares are available to book on all ships.
For sailings booked on or before March 31, 2022:  You’re protected by our Cruise with Confidence program, so you have flexible options. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your...

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