If you lose an item onboard, please go to Guest Services where we maintain a Lost and Found service. If you discover that you may have lost an item after you left the ship, please see the following links:
English: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=en-US
French: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=fr
German: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=de-de
Spanish: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=es
Portuguese: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=pt
Chinese, Hong Kong Traditional: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=zh-HK
Chinese, Simplified: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=zh-CN
Korean: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=ko
Japanese: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=ja-jp