In compliance with strict standards set by local authorities, our ships have always been maintained using the most rigorous cleaning regimens. Now, with guidance from some of the leading minds in science and medicine, we’ve evaluated every element of our cleaning protocols and enhanced those regimens to meet medical-grade standards. All ships are thoroughly cleaned and disinfected prior to every voyage, and consistently and frequently throughout your sailing. Our protocols account for every space on the ship, with high-traffic and frequently touched areas like elevators, escalators, stairways, and promenades cleaned every two hours and gangway rails every 20 to 30 minutes during busy times. Staterooms are cleaned daily only while guests are out of the room, and particular attention is paid to frequently used items and surfaces. All stateroom and housekeeping attendants will be continuously trained on the latest sanitization guidelines. We’ll ensure cleaning standards are upheld through frequent stateroom inspections (10-20 daily based on the size of the ship) using black light technology to show surface wiping efficacy. Crew will have mandatory, ongoing training classes and refreshers that are documented to ensure all the latest protocols are being followed.
Health and safety protocols, guest conduct rules, as well as regional travel restrictions and clearance to visit ports of call, are subject to change without notice based on ongoing evaluation, public health standards, and government requirements. Onboard and destination experiences, features, itineraries, and guest conduct rules vary by ship and destination and are subject to change without notice.